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L2 Support Engineer

Innova Solutions, Inc

Indianapolis, Indiana • Today

Easy Apply

Contract

Depends on Experience

Backup Engineer - L2/L3

HCLTech

Remote • 18d ago

Easy Apply

Full-time

$64,000 - $114,000

Software Engineer (L2) Email

Twilio

Remote • Today

Full-time

USD 138,700.00 - 173,400.00 per year

Software Engineer L2 - Cloud Infrastructure

Twilio

Remote • Today

Full-time

USD 116,960.00 - 146,200.00 per year

Software Engineer, Platform Engineering (L2)

Twilio

Remote • Today

Full-time

USD 116,960.00 - 146,200.00 per year

Experienced Siebel Support Engineer

Conduent

Remote or Texas • Today

Full-time

USD 96,250.00 - 125,000.00 per year

Product Support Engineer

Kyndryl

Remote or Dallas, Texas • Today

Full-time

USD 63,360.00 - 114,120.00 per year

Software Support Engineer

McKesson Corporation

Remote or Illinois • Today

Full-time

USD 98,000.00 - 163,300.00 per year

Power Platform Support Engineer - LATAM Remote

Georgia IT

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

Site Reliability Engineer/L3 Support

SS&C Technologies Inc

Remote or New York, New York • Today

Full-time

USD 110,000.00 per year

Video Streaming Support Engineer (L2)

EmployVision

Remote • Today

Easy Apply

Contract

$60 - $80

Job Details

Skills

Summary

A client of Innova Solutions is immediately hiring for a “L2 Support Engineer"

Position type: Full-time Contract (W2)
Role: “L2 Support Engineer”
Duration: 6+ months Contract
Location : Indianapolis, IN(Hybrid)

Must have required skills – “ITSM, ServiceNow, Java, Angular JS”

Primary Skill for the Role: “ITSM, ServiceNow, Java, Angular JS”

Details:
We are seeking an experienced (6-9Years ) L2 Support Engineer to provide application and production support for enterprise systems. The role involves troubleshooting complex issues, incident and service request management, root cause analysis, and ensuring high system availability. The candidate will work closely with development, operations, and business teams to resolve technical issues, implement enhancements, and support continuous service improvement.
Required Skills:

AngularJS: Ability to troubleshoot, maintain, and enhance front-end applications.
Java Engineering: Strong expertise in Java-based application support, debugging, and performance analysis.
ServiceNow: Experience managing incidents, service requests, problem records, and workflow processes.
IT Service Management (ITSM): Strong understanding of incident, problem, change, and service request management processes.

Key Responsibilities:

Investigate and resolve L2 application and production support issues.
Perform root cause analysis and implement corrective actions.
Manage incidents and service requests through ServiceNow.
Monitor system performance and ensure SLA compliance.
Collaborate with development teams for defect fixes and enhancements.
Support change management and release activities.
Maintain technical documentation and knowledge articles.

The ideal candidate will have: “ITSM, ServiceNow, Java, Angular JS”

Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Abhinav Kumar
470-242-7815
Abhinav.Kumar@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $50 - $55/- per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate''s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

Named One of America’s Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115307
Position Id: 1022873
Posted 18 hours ago

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