Desired Competencies (TechnicalBehavioral Competency)
Must-Have Hands-on Production Support experience in SAP Treasury Cash Management within a live, high-volume environment including ownership of urgentpriority incidents (not project-implementation-only experience) Strong working knowledge of payment file processing (generation, transmission, errorfailure handling) and EBS (Electronic Bank Statement) configuration, reconciliation, and troubleshooting Practical exposure to GCC (Global Cash Concentration) structures, bank account management, and bank connectivity issues Demonstrated business consulting orientation stakeholder management, requirement gathering, and translating business needs into system solutions Ability to independently diagnose, prioritize, and resolve production issues under SLA time pressure
Good-to-Have SAP S4HANA Treasury and Risk Management (TRM) module knowledge Experience in a pharmaceutical, life sciences, or similarly regulated global environment Exposure to Positive Pay, ACH, and Lockbox processing Familiarity with incident management tools (e.g. ServiceNow) and ITIL-aligned support processes
SN Responsibility of Expectations from the Role
1 Own and manage day-to-day Production Support for SAP Treasury processes, including urgentpriority incidents
2 Troubleshoot and resolve issues related to payment files, EBS processing, and GCC bank connectivity
3 Partner with business stakeholders to understand pain points and translate them into sustainable, business-aligned solutions
4 Monitor batch jobs and interfaces relevant to treasury processes proactively identify and prevent recurring issues
5 Document root-cause analysis and maintain knowledge articles for recurring incidents
6 Collaborate cross-functionally with IT, banking partners, and business teams to ensure timely resolution of critical issues
7 Support enhancements and continuous improvement initiatives within the treasury landscape while maintaining production stability
Type Details of The Role (For Candidate Briefing)
Reporting To Which Role Project LeadBusiness Consultant
Size of the Team, if any
Reporting to this Role 0
On-site Opportunity NA
Unique Selling Proposition (USP)
of The Role Direct ownership of critical, business-facing treasury processes payment files, EBS, and cash concentration with high visibility to global business stakeholders Opportunity to specialize deeply in the SAP Treasury Cash Management domain within a live, mission-critical environment Exposure to a global, regulated pharmaceutical environment with established SAP Treasury processes Chance to work as a business consultant embedded in Production Support shaping process improvements, not just resolving tickets Some regionalinternational interaction with global Business Partners as part of a global finance function Promote process improvements and innovation to drive business process optimization
Details of The Project (A short
Briefing on the Project may be
attached with this document for
candidate- briefing). It may be
shared with external
stakeholders like job-agencies
etc. - Eli Lilly and Company Creating Medicines That Make Life Better . - Lilly unites caring with discovery to create medicines that make life better for people around the world. - One of the world s largest research-based pharmaceutical and biomedical companies, known for the development and manufacture of a wide range of prescription medications
Role Descriptions: SAP ERP Treasury and Risk management (TRM)
Essential Skills: SAP ERP Treasury and Risk management (TRM)
Desirable Skills:
Keyword:
Skills: SAP ERP Treasury and Risk management (TRM)
Experience Required: 4-6
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