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Senior Technical Analyst — Digital Observability

USG, Inc.

Irving, Texas • Yesterday

Easy Apply

Third Party, Contract

Depends on Experience

Looking for Senior Technical Analyst Digital Observability || Irving, TX (Hybrid)

Technogen, Inc.

Irving, Texas • Today

Easy Apply

Third Party, Contract

Senior Technical Systems Analyst

Dexian DISYS

Westlake, Texas • Today

Easy Apply

Full-time, Contract

$55 - $60 per hour

Sr. IAM Technical Analyst

Innova Solutions, Inc

Irving, Texas • Yesterday

Easy Apply

Contract

Depends on Experience

Digital Sr Analyst - Healthcare Data Management

Huron

Remote or Chicago, Illinois • Today

Full-time

USD 85,000.00 - 95,000.00 per year

Digital Sr Analyst - Enterprise Data Management

Huron

Remote or Chicago, Illinois • Today

Full-time

USD 85,000.00 - 95,000.00 per year

Senior Lead Analyst - Technical Support

Majesco

Remote or Pennsylvania • Today

Full-time

USD 80,000.00 - 120,000.00 per year

Senior Technical Product Manager Observability

Kforce Technology Staffing

Remote or West Palm Beach, Florida • Today

Full-time

$175,000 - $230,000 annually

Senior Technical Analyst

Charter Global, Inc.

Remote • 23d ago

Easy Apply

Third Party, Contract

Depends on Experience

Senior Data Analyst

Pepsico

Plano, Texas • Today

Full-time

USD 110,700.00 - 185,250.00 per year

Senior Observability Engineer

Apex Systems

Coppell, Texas • Today

Easy Apply

Full-time

$55 - $65 per hour

Senior ITSMA Observability Engineer

HedgeServ

Dallas, Texas • 9d ago

Full-time

Senior Data Analyst

Care.com

Dallas, Texas • Today

Full-time

USD 110,000.00 - 125,000.00 per year

Enterprise Data Operations Senior Analyst

Pepsico

Plano, Texas • Today

Full-time

USD 118,893.00 - 148,000.00 per year

Senior Data Management Analyst

Apex Systems

Plano, Texas • Today

Easy Apply

Full-time

$45 - $50 per hour

Sr. Observability Engineer

FreedomPay

Remote • Today

Full-time

Senior Engineer - Observability Platform

CVS Health

Remote or Rhode Island • Today

Full-time

USD 83,430.00 per year

Lead Engineer - Observability Platform

CVS Health

Remote or Rhode Island • Today

Full-time

USD 106,605.00 per year

Senior Datadog Security & Observability Engineer

Keeper Security, Inc.

Remote • Today

Full-time

Senior Data Analyst

Lyntris Inc

Remote • Today

Full-time

USD 99,433.00 - 124,644.00 per year

Senior Observability Engineer / Architect

Tech Observer

Remote • 12d ago

Easy Apply

Contract

$80 - $85

SOC Senior Analyst

Nityo Infotech Corporation

Remote • 29d ago

Easy Apply

Third Party, Contract

Depends on Experience

Senior SRE Observability & Reliability Engineer

ENIN SYSTEMS INC

Remote • 15d ago

Easy Apply

Contract

Senior Software Engineer, Observability

Temporal Technologies

Remote • Today

Full-time

USD 176,000.00 - 230,000.00 per year

Senior Data Analyst (Active DOD clearance required)

NavAide

Remote or Arlington, Virginia • Today

Full-time

USD 95,000.00 - 115,000.00 per year

Senior Data Analyst

Machinify

Remote • Today

Full-time

USD 140,000.00 - 170,000.00 per year

Senior Manager of Software Engineering: Observability

Jack Henry & Associates

Remote • Today

Full-time

Senior Manager, Observability Data Platform Engineering

CVS Health

Remote or Florida • Today

Full-time

USD 118,450.00 - 236,900.00 per year

Job Details

Skills

Observability
Glassbox

Summary

Job Title: Senior Technical Analyst — Digital Observability

Location: Irving, TX

Interview: Video Interview

Description:

Key Responsibilities

Reporting, Dashboards, and Insight Generation

Partners with business and technology stakeholders gather requirements and produce reports and dashboards using Glassbox capabilities, both within platform UI and external visualization layers
Translate session-level signal into clear, actionable narratives for senior leaders, including incident drilldowns requested by leadership
Build toward self-serve reporting models that reduce ad-hoc analytics demand and create reusable playbooks

AI and Automation Tooling

Build automations and tools around the monitoring platform that reduce routine work, expand monitoring depth, and accelerate insight delivery
Leverage Glassbox APIs and other advanced capabilities to extend platform value
Apply GenAI tools to internal workflows to create durable efficiency, and share patterns and learnings within the team
Navigate enterprise constraints around AI access with creativity - finding compliant paths forward

Native Mobile Session Investigation

Investigate native application session anomalies, crashes, and data capture issues; summarize findings and present them to relevant technology stakeholders
Configure and troubleshoot Glassbox SDK instrumentation in native iOS and Android applications
Run technical discussions with mobile platform engineering teams during custom event design, governance reviews, and redundancy assessments

Operational Excellence

Use platform capabilities to review existing implementations, identify refinements, and improve operational hygiene
Document procedures, runbooks, and standards extensively and consistently
Triage effectively with the Glassbox vendor on platform issues, feature gaps, and roadmap conversations

Cross-Team Support

Provide tangential support to Glassbox web and native implementation work when needed
Contribute to team-wide AI fluency through demos, knowledge sharing, and pattern documentation

Required Qualifications

5–8 years in technology roles spanning analytics and reporting, platform engineering, or technical product or program work, ideally within regulated enterprise environments
Demonstrated experience translating business and technology requirements into reports, dashboards, and insights using observability or analytics platforms
Working fluency with native mobile architecture (iOS and/or Android), SDK integration patterns, app lifecycle, and crash investigation — as a collaborator with mobile teams, not as a native application developer
Strong scripting and tooling skills (Python, shell scripting, or equivalent) sufficient to build automations, integrate APIs, and produce small shareable utilities
Hands-on experience with REST APIs and JSON — ability to consume, transform, and surface data from platform APIs into reports, dashboards, and downstream tooling
Comfortable acting as a technical bridge between business stakeholders and engineering teams, including running technical discussions with mobile platform engineers and presenting findings to senior leaders
Strong written documentation discipline and a habit of leaving systems, procedures, and runbooks better than they were found
Operates independently, drives work to closure, and brings persistence to navigating enterprise constraints around access, tooling, approvals, and AI usage policies

Preferred Qualifications

Experience with session replay, digital experience analytics, or APM tooling (Glassbox, ContentSquare, Quantum Metric, FullStory, AppDynamics EUM, Dynatrace, New Relic). Glassbox depth preferred
Hands-on experience leveraging GenAI tools to build internal tooling, accelerate development, or automate workflows
Familiarity with dashboard and visualization platforms (Grafana, Power BI, Tableau)
Exposure to tag management systems (Tealium, Adobe Launch) and JavaScript instrumentation in enterprise web applications
Background in heavily regulated environments with hands-on experience navigating controlled tooling, AI access policies, or governance-constrained development workflows
Familiarity with CI/CD pipelines, Git/GitHub, and modern developer workflow tooling
Experience with hybrid application architectures (native containers with embedded web views)
AWS certifications or equivalent cloud platform credentials

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10204540
Position Id: 86427-2308-1787342973
Posted 1 day ago

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