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Technical Communications and Creative Services Specialist |
| Location: Jackson, MS — 100% onsite
Duration: Nov. 1, 2026–Oct. 31, 2027 | 40 hours/week
Required: Bachelor’s degree; 7+ years in communications, writing/editing, and documentation; 5–7 years in graphic design/digital media and listed tools, including Adobe Creative Cloud and SharePoint.
Duties: Technical documentation, digital content, design, and CCWIS compliance support. UX/WCAG experience preferred.
Deadline: Oct. 19, 2026, 3 PM CT.
Job Title: Technical Communications and Creative Services Specialist
Project: Pathways / Comprehensive Child Welfare Information System (CCWIS)Location and Contract Details
Location: Jackson, MS 39202
Work arrangement: 100% onsite
Anticipated contract period: November 1, 2026–October 31, 2027
Schedule: Monday–Friday, 8:00 AM–5:00 PM; 40 hours per week
Engagement: Hourly staff augmentation
Openings: 1
Submission deadline: October 19, 2026, at 3:00 PM Central Time
Travel, on-call, and overtime: Not required
Expense reimbursement: Not provided
Position Overview
seeks an experienced Technical Communications and Creative Services Specialist to support its Communications Department and Management Information Systems (MIS) Division.
This role combines technical writing, graphic design, digital communications, UX/UI collaboration, project coordination, and documentation governance. The specialist will produce clear, accessible materials for internal and external audiences while supporting CCWIS implementation, operational documentation, and federal funding and compliance requirements.
Key Responsibilities
Communications and Creative Services
Develop print and digital materials, including presentations, infographics, publications, whitepapers, eBooks, and informational content.
Create and maintain content for agency websites, social media, and other digital channels.
Support strategic communications plans, campaigns, and audience engagement initiatives.
Maintain agency branding and consistent messaging across deliverables.
Monitor communications performance and recommend improvements.
Ensure digital materials meet applicable accessibility standards, including WCAG guidelines.
Technical Writing and Training Documentation
Develop and maintain deployment guides, system configuration documents, operational procedures, and implementation documentation.
Create user guides, training manuals, job aids, online help, and knowledge base content.
Translate complex systems and technical processes into clear, audience-appropriate documentation.
Review application and website feedback and metrics to recommend content and usability improvements.
Collaborate with developers on UX/UI design to improve application navigation and user experience.
Project Coordination
Support the PMO and agency divisions with project tasks, documentation, and delivery coordination.
Collaborate with communications staff, business analysts, architects, developers, QA teams, and external vendors.
Facilitate cross-functional meetings and track timelines, resources, workflows, and deliverables.
Best Regards,
Aditya Shrivastava
Lead Technical Recruiter
Nexiva Inc,
Contact :
Nexiva is a leading Software & IT Development company, dedicated to delivering next-generation technology solutions that drive business growth and digital transformation. We specialize in executing large-scale tech projects with expertise in custom software development, AI & machine learning, cloud computing, blockchain, cybersecurity, IoT, DevOps, big data analytics, IT consulting, and business marketing solutions. Our cutting-edge services help businesses of all sizes, from startups to Fortune 500 companies, ensuring seamless digital transformation and operational efficiency.
Our Expertise & Core Services: At Nexiva, we specialize in executing large-scale tech projects across multiple industries, delivering tailored solutions that address complex challenges. Our Services: ✅ Software Development (Web, Mobile, Enterprise Solutions) ✅ AI & Machine Learning (Automation, Chatbots, Predictive Analytics) ✅ Cloud Computing (AWS, Azure, Google Cloud, Cloud Migration) ✅ Cybersecurity & Data Protection ✅ Blockchain & Web3 Solutions ✅ IoT & Smart Technologies ✅ DevOps & IT Infrastructure Management ✅ Big Data & Analytics ✅ UI/UX Design & Digital Experience ✅ IT Consulting & Digital Transformation ✅ Business Marketing & Digital Growth Strategies Industries We Serve. 🏥 Healthcare – AI diagnostics, telemedicine, data security 🏦 FinTech – Blockchain payments, fraud detection, digital banking 🛍 E-commerce – AI-driven recommendations, omnichannel platforms 🚗 Automotive – Smart mobility, logistics optimization 🏗 Manufacturing – Industry 4.0 automation, ERP solutions 📡 Telecom – 5G optimization, network security 🎮 Gaming – AR/VR applications, immersive experiences 🎓 EdTech – AI-powered learning, virtual classrooms ✈️ Travel & Hospitality – AI-based customer experience, smart tourism 🌿 Energy & Sustainability – IoT-enabled energy monitoring, green tech 📊 Government & Public Sector – Secure data systems, cybersecurity solutions.
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