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Hardware Support Engineer

RF-SMART

Jacksonville, Florida • Today

Full-time

Hardware Engineer, Senior

American Systems Corporation

Remote or Orlando, Florida • Today

Full-time

USD 135,000.00 per year

Lead Hardware Engineer - Remote

Curtiss-Wright

Remote or New Hampshire • Today

Full-time

USD 108,900.00 - 150,000.00 per year

Hardware Applications Engineer - Marvell

Avnet

Remote or Phoenix, Arizona • Today

Full-time

Hardware, Mechanical Power Engineer - Federal Customer

Dell Technologies

Remote or McLean, Virginia • Today

Full-time

Principal Hardware Engineer - Remote

Curtiss-Wright

Remote or New Hampshire • Today

Full-time

USD 144,100.00 - 190,000.00 per year

Principal Hardware Engineer - Remote

Curtiss-Wright

Remote or Massachusetts • Today

Full-time

USD 144,100.00 - 190,000.00 per year

Principal Engineer, Hardware Design - Optics

Celestica International LP

Remote • Today

Full-time

Senior Hardware Engineer - Remote

Curtiss-Wright

Remote or New Hampshire • Today

Full-time

USD 94,900.00 - 130,000.00 per year

Senior Hardware Engineer - Remote

Curtiss-Wright

Remote or Massachusetts • Today

Full-time

USD 94,900.00 - 130,000.00 per year

Senior Hardware Engineer - Onsite

Curtiss-Wright

Remote or Ashburn, Virginia • Today

Full-time

USD 94,900.00 - 130,000.00 per year

Principal Engineer, Hardware Design - Networking

Celestica International LP

Remote • Today

Full-time

Virtual Hardware Model Engineer

General Motors

Remote or Warren, Michigan • Today

Full-time

Senior Virtual Hardware Model Engineer

General Motors

Remote or Warren, Michigan • Today

Full-time

Hardware Engineer 2

Dexcom

Remote or California • Today

Full-time

USD 91,400.00 - 152,300.00 per year

Sr Staff Engineer - Verification, CI/CD Infrastructure & Embedded Hardware (AISW)

Qualcomm Technologies

Remote or California • Today

Full-time

USD 185,900.00 - 278,900.00 per year

Electrical/Firmware Engineer - Hardware Team (IoT + DoD Systems)

LMI Government Consulting (Logistics Management In

Remote • Today

Contract

USD 92,075.00 - 158,138.00 per year

Senior Hardware Engineer, Radar

Latitude

Remote or Pittsburgh, Pennsylvania • Today

Full-time

USD 191,920.00 - 287,880.00 per year

Senior Embedded Software Engineer (C++) - Hardware Safety

Latitude

Remote or Pittsburgh, Pennsylvania • Today

Full-time

USD 160,000.00 - 240,000.00 per year

Senior RF Hardware Engineer W2 Hiring

PDDN Inc

Remote or Dale, Texas • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

Research Engineer 2 - Hardware and Software Design (Temporary)

University of Washington

Remote or Seattle, Washington • Today

Full-time

USD 68,736.00 per year

Mesh Hardware Engineering Lead (IoT + Edge Systems + DoD Technologies)

LMI Government Consulting (Logistics Management In

Remote • Today

Contract

USD 150,000.00 - 200,000.00 per year

System Administrator-VMWare/Hardware

Randstad Digital

Remote or Pennsylvania • Today

Full-time

USD60 - USD63

Senior POWER Systems Administrator (Hardware/VIOS/AIX)

Jack Henry & Associates

Remote • Today

Full-time

USD 88,650.00 - 125,000.00 per year

Project Manager, Hardware Supply Chain

Kforce Technology Staffing

Remote or Spring, Texas • Today

Contract

$55 - $70 hourly

Hardware Engineering Architect- Remote

Jabil Circuit Inc

Remote or Austin, Texas • Today

Full-time

Hardware Security and Vulnerability Analyst (Reverse Engineer) - Remote

EndoSec LLC

Remote • 26d ago

Easy Apply

Full-time

Depends on Experience

Job Details

Skills

eXist
Mobile Devices
Video
ROOT
Product Support
Root Cause Analysis
Data Collection
Microsoft Dynamics AX
NetSuite
Oracle Cloud
JDE
Printers
Telnet
Apache Velocity
Knowledge Base
Technical Support
Communication
Attention To Detail
Computer Hardware
Android
Warehouse
Manufacturing
Collaboration
Innovation
Hardware Support
RF

Summary

Hardware Support Engineer

Jacksonville, FL (Hybrid)

We exist to transform our customers and change lives

Who We're Looking For

As a Hardware Support Engineer for hand-held/mobile devices and label printers, you will troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with other teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. Also, you may directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. This role reports into the Hardware Technical Service Manager.

What You'll Do:

Provide technical assistance for internal and external customers, performing investigation, identification, root cause analysis and resolution of technical issues
Effectively support the RF-SMART data collection hardware with integration into Dynamics AX, NetSuite, Oracle Cloud, and JDE to companies with manufacturing and/or warehousing operations
Support and configure hardware including mobile computers, scanners, and label printers
Configure RF-SMART Hardware to align with the customer's warehouse and/or manufacturing environment
Configure Telnet software such as Velocity and StayLinked
Assist with printer installations as needed
Create knowledgebase articles to share common resolutions

What You Bring:

Bachelor's degree in IT or related field
1+ years of experience in working as a technical support analyst or similar role
Strong desire to help customers and solve puzzles
Skilled in working in complex environments with Customers and Partners
Strength in balancing numerous projects
Strong desire to learn
Comfortable working alone or as part of a team
Excellent communication skills
Detail oriented
Minimal travel to customer sites (<10%)

Nice to have skills (but not required):

Experience with AIDC Barcoding Hardware (Honeywell, Zebra, Datalogic)
Experience with label printer setup and configuration
Android OS experience
Knowledge in warehousing and manufacturing

Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Hardware Support Engineer, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

A Word From Our CEO - Watch Now

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1ddc3f
Position Id: 94efda61b5aa02976272921903592ccf
Posted 1 day ago

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Job Details

Skills

eXist
Mobile Devices
Video
ROOT
Product Support
Root Cause Analysis
Data Collection
Microsoft Dynamics AX
NetSuite
Oracle Cloud
JDE
Printers
Telnet
Apache Velocity
Knowledge Base
Technical Support
Communication
Attention To Detail
Computer Hardware
Android
Warehouse
Manufacturing
Collaboration
Innovation
Hardware Support
RF

Summary

Provide technical assistance for internal and external customers, performing investigation, identification, root cause analysis and resolution of technical issues
Effectively support the RF-SMART data collection hardware with integration into Dynamics AX, NetSuite, Oracle Cloud, and JDE to companies with manufacturing and/or warehousing operations
Support and configure hardware including mobile computers, scanners, and label printers
Configure RF-SMART Hardware to align with the customer's warehouse and/or manufacturing environment
Configure Telnet software such as Velocity and StayLinked
Assist with printer installations as needed
Create knowledgebase articles to share common resolutions

What You Bring:

Bachelor's degree in IT or related field
1+ years of experience in working as a technical support analyst or similar role
Strong desire to help customers and solve puzzles
Skilled in working in complex environments with Customers and Partners
Strength in balancing numerous projects
Strong desire to learn
Comfortable working alone or as part of a team
Excellent communication skills
Detail oriented
Minimal travel to customer sites (<10%)

Nice to have skills (but not required):

Experience with AIDC Barcoding Hardware (Honeywell, Zebra, Datalogic)
Experience with label printer setup and configuration
Android OS experience
Knowledge in warehousing and manufacturing

Dice Id: RTX1ddc3f
Position Id: 94efda61b5aa02976272921903592ccf
Posted 1 day ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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