Job DescriptionAs a Lead Software Engineer at JPMorganChase's Consumer and Community Banking's technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted, market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you take a hands-on role in building a multi-tenant, API-first data and services platform that serves as a system of record for operational data, orchestrates and aggregates across many underlying systems behind one governed contract, and delivers AI-native, agent-consumable capabilities in support of the firm's business objectives.
As a core technical contributor, you take a hands-on role in building a multi-tenant, API-first data and services platform that serves as a system of record for operational data, orchestrates and aggregates across many underlying systems behind one governed contract, and delivers AI-native, agent-consumable capabilities in support of the firm's business objectives.
Job Responsibilities- Execute creative software solutions, design, development, and technical troubleshooting, thinking beyond routine or conventional approaches to build solutions or break down technical problems.
- Deliver end-to-end solutions in the form of cloud-native, microservices-based applications, including well-designed APIs and orchestration layers that aggregate multiple source systems behind one governed contract and decouple front-end experiences from underlying platforms.
- Build capabilities as agent-consumable, well-governed services (e.g., MCP and REST), with the multi-tenancy, metering, versioning, and resiliency expected of a shared platform.
- Add AI to platform capabilities, integrating model-brokered services such as retrieval, summarization, and next-best-action, with appropriate guardrails.
- Leverage AI and agentic development tools to accelerate design, coding, testing, and delivery, and help the team adopt these practices as part of how we work.
- Use domain modeling techniques to build best-in-class business products, structuring software for clarity, testability, and evolution.
- Develop secure, high-quality production code, and review and debug code written by others.
- Identify opportunities to eliminate or automate remediation of recurring issues to improve the operational stability of applications and systems.
- Design and build scalable, secure, and reliable solutions using modern architectural patterns that avoid single points of failure, enable zero-downtime releases, and optimize data performance.
- Lead communities of practice across Software Engineering to drive awareness and adoption of new and leading-edge technologies.
- Add to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills- Formal training or certification on software engineering concepts and 5+ years of hands-on experience in software engineering, including system design, application development, testing, and operational support.
- Proficiency in back-end technologies (e.g., Java, Spring Boot, Node.js) with experience building microservices-based applications; for full-stack roles, proficiency also includes front-end technologies (e.g., HTML, CSS, JavaScript, TypeScript, React, Angular).
- Experience designing API-first services and orchestration or aggregation layers over multiple source systems.
- Experience using AI-assisted and agentic development tools to improve engineering speed and quality, with a willingness to work in an AI-native, agent-augmented team model.
- Demonstrated ability to independently solve design and functionality challenges with minimal supervision.
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform), distributed systems, and web technologies including RESTful APIs, WebSockets, and JSON.
- Hands-on experience designing and building scalable applications using SQL and NoSQL databases.
- Proficient across the Software Development Life Cycle, with advanced understanding of agile methodologies including CI/CD, application resiliency, and security.
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile).
Preferred qualifications, capabilities, and skills- Experience building multi-tenant platforms with metering, versioned contracts, and self-service onboarding.
- Experience with API platform patterns such as GraphQL, event-driven architecture, or streaming (e.g., SSE), and with agent-consumable interfaces such as MCP.
- Familiarity with LLMs, fine-tuning small language models (SLMs) and open-weight models, prompt engineering, and retrieval-augmented generation; experience as an AI engineer is a strong plus.
- Strong soft skills, including presentation, negotiation, mentoring, and stakeholder management.
- Strong problem-solving, analytical, and communication skills.
- Experience in the banking domain, and AWS certification.
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
