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SENIOR PRODUCTION SUPPORT ANALYST-Financial Domain Experience

SUNRAY INFORMATICS

Jersey City, New Jersey • Today

Easy Apply

Contract

Depends on Experience

Senior Murex Technical Production Support Analyst

Sidzen LLC

Hybrid in New York, New York • 3d ago

Easy Apply

Contract

Depends on Experience

Senior Murex Technical Production Support Analyst

Marici Solutions

Hybrid in New York, New York • 3d ago

Easy Apply

Contract

Depends on Experience

Senior Production Support

Cantor Fitzgerald Securities

New York, New York • 9d ago

Full-time

USD 160,000.00 - 180,000.00 per year

Sr. Financial Analyst

Alkami Technology

New York, New York • 2d ago

Full-time

USD 92,400.00 - 115,500.00 per year

Application Support Lead (L3 / Production Support)

CitiusTech

Remote • 25d ago

Easy Apply

Contract

Depends on Experience

Salesforce Production Support Team Lead

Beacon Hill

Remote or Hybrid • Today

Easy Apply

Full-time

$140000 - $160000 per annum

L3 Production Support Lead / Engineer

TekShapers

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Associate, Financial Planning & Analysis - Strategic Tech Finance

Capital One

New York, New York • Today

Full-time

Senior SAP Functional Analyst

Kanshe Infotech

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Lead Analyst - Technical Support

Majesco

Remote or Pennsylvania • Today

Full-time

USD 80,000.00 - 120,000.00 per year

Senior Analyst

Affirm

New York, New York • 15d ago

Full-time

USD 145,000.00 - 205,000.00 per year

Senior Application Support Analyst

Marici Solutions

Hybrid in New York, New York • 4d ago

Easy Apply

Contract

Depends on Experience

Senior Production Engineer (OCaml Experience)

Jane Street

New York, New York • 2d ago

Full-time

Data Senior Analyst

City National Bank

Remote or Los Angeles, California • Today

Full-time

USD 87,000.00 - 153,000.00 per year

Senior Analyst - Product Analysis

Maximus, Inc.

Remote • Today

Full-time

USD 100,000.00 per year

Administration - Senior Analyst Business Information

Pyramid Consulting, Inc.

Remote • 4d ago

Easy Apply

Contract

$20 - $21

Senior Functional Analyst- VHA Finance

HigherEchelon

Remote • Yesterday

Full-time

Job Details

Skills

Auditing
Back Office
Business Operations
Clarity
Collaboration
Communication
Dashboard
Data Flow
Debugging
Derivatives
Documentation
Finance
Incident Management
Interfaces
Management
Onboarding
Real-time
Regulatory Compliance
Scripting
Reliability Engineering
Reasoning
Python
Perl
Problem Management
Programming Languages
Windows PowerShell
SQL
SLA
SAFE
Production Support

Summary

ROLE: SENIOR PRODUCTION SUPPORT ANALYST-Financial Domain Experience

CLIENT: FINANCIAL

INTERVIEW: TELEPHONIC & WEBCAM.

OVERALL EXPEREINCE 9YRS+

CANDIDATE MUST HAVE THE FOLLLOWING:

RISK CALCULATION EXPEREINCE WITH REAL TIME DATE

MUST HAVE DREIVATIVES & RATES

Support in-house business applications, data pipelines, for middle and back-office functions for derivative trades.

Role Objectives

Ensure continuity of business operations by resolving application issues—whether user-reported or automatically detected—in a timely manner to prevent technology disruption.
Ensure system stability, applying site reliability engineering (SRE) methodologies and operability thinking to improve reliability over time through methodical problem management.
Proactively improve stability by identifying and addressing ambiguous, unstructured issues, and by onboarding systems into long-term support with clear ownership boundaries and durable documentation.
Create dashboards to monitor system components at a glance and generate stability reports.
Eliminate toil, automate operations and monitoring.

Job Description

Address technical and data issues requiring in-depth debugging and expertise in production software applications, often in situations where the problem is not clearly defined or ownership is ambiguous.
Monitor systems to ensure reports are produced on time according to SLA, proactively managing disruptions and incidents by reasoning across applications, data flows, infrastructure, and dependencies (batch, APIs, integrations).
Manage interfaces with upstream data pipelines, connecting signals across systems and using investigative troubleshooting (logs, documents, user inputs) to drive clarity and early detection.
Train users in need of assistance, providing structured communication and audit-safe updates during incidents.
Collaborate with peers and other teams to provide 24x6 support coverage, demonstrating ownership through resolution and comfort operating under SLA and time pressure.
Maintain documentation, runbooks, and incident records in compliance with audit requirements, defining boundaries and creating repeatable support structures for onboarding new systems.

Qualifications and Skills

3–5 years of experience in production support or related roles, with demonstrated ability to navigate unstructured problems and drive clarity across teams.
Incident management and issue analysis to improve support procedures and methods.
Writing back-end queries (mid-advanced SQL), programming in Python, Perl, PowerShell for monitoring and proactive issue identification.
Experience in programming languages to enable real-time debugging of application issues and troubleshooting of code.
Working understanding of regulatory bodies, reports, derivative trades, asset classes, and experience in the financial industry.
Experience collaborating with business and all involved parties during disruptions to ensure optimal service restoration.
Exposure to Copilot, Power Automate, or scripting to reduce repetitive effort and improve consistency

Preferred Mindset

Comfortable operating in ambiguous, high-pressure environments.
Ownership through resolution, not just escalation.
Methodical, curious, and collaborative.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10430719
Position Id: 9050587
Posted 13 hours ago

Fitment

Dice Job Match Score™

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Ravindra Upadhyayula

Recruiter @ SUNRAY INFORMATICS

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Similar Jobs

Senior Production Support

New York, New York

•

9d ago

Job Description The Senior Production Support role is integral to maintaining the stability and performance of our applications during critical business periods. You will provide Level 1 and Level 2 support, investigating and resolving issues, and participating in production releases and change management. Your expertise will strengthen our monitoring capabilities and drive standardization of support processes. Additionally, you will identify automation opportunities and participate in an on-cal

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USD 160,000.00 - 180,000.00 per year

Technology Support III - Front-Office Production Support

New York, New York

•

18d ago

Job Description Propel operational excellence by applying deep technology support expertise and a strong commitment to continuous improvement. This Production Support role requires close partnership with the trading desk. As a Technology Support team member within the Commercial & Investment Bank (CIB) - Equities Prime Financial Services Production Management team, you will help ensure the operational stability, availability, and performance of critical production application flows. You will pr

Full-time

Production Support Manager Market Risk Technologies

Hybrid in New York, New York

•

5d ago

<>Our client, a major bank in New York City, is looking forSenior Production Support Manager - Market Risk Technologies Executive Director Level New York City Location. This is hybrid commute, 5 days per 2 weeks in the office. Salary range 200-250K, plus around 20% bonus, plus great benefits package. Senior Production Support Manager Market Risk Technology. In this role you will lead the operational assurance of our mission-critical platform supporting VaR, FRTB, stress testing, sensitiviti

Easy Apply

Full-time

200000 - 250000

Site Reliability Engineer

New York, New York

•

Today

Role: Site Reliability Engineer (SRE) Equity Trading Platform Location: New York, NY Experience: 5+ Years Interview: Virtual, following the final round on-site Job Overview We are looking for a Site Reliability Engineer (SRE) to support mission-critical Equity Trading platforms and Fidessa OMS/EMS. The ideal candidate will have strong experience in production support, FIX Protocol, Linux/Unix, monitoring, automation, CI/CD, cloud technologies, and Capital Markets. Key Responsibilities P

Easy Apply

Contract, Third Party

Job Details

Skills

Auditing
Back Office
Business Operations
Clarity
Collaboration
Communication
Dashboard
Data Flow
Debugging
Derivatives
Documentation
Finance
Incident Management
Interfaces
Management
Onboarding
Real-time
Regulatory Compliance
Scripting
Reliability Engineering
Reasoning
Python
Perl
Problem Management
Programming Languages
Windows PowerShell
SQL
SLA
SAFE
Production Support

Summary

ROLE: SENIOR PRODUCTION SUPPORT ANALYST-Financial Domain Experience

CLIENT: FINANCIAL

INTERVIEW: TELEPHONIC & WEBCAM.

OVERALL EXPEREINCE 9YRS+

CANDIDATE MUST HAVE THE FOLLLOWING:

RISK CALCULATION EXPEREINCE WITH REAL TIME DATE

MUST HAVE DREIVATIVES & RATES

Support in-house business applications, data pipelines, for middle and back-office functions for derivative trades.

Role Objectives

Ensure continuity of business operations by resolving application issues—whether user-reported or automatically detected—in a timely manner to prevent technology disruption.
Ensure system stability, applying site reliability engineering (SRE) methodologies and operability thinking to improve reliability over time through methodical problem management.
Proactively improve stability by identifying and addressing ambiguous, unstructured issues, and by onboarding systems into long-term support with clear ownership boundaries and durable documentation.
Create dashboards to monitor system components at a glance and generate stability reports.
Eliminate toil, automate operations and monitoring.

Job Description

Address technical and data issues requiring in-depth debugging and expertise in production software applications, often in situations where the problem is not clearly defined or ownership is ambiguous.
Monitor systems to ensure reports are produced on time according to SLA, proactively managing disruptions and incidents by reasoning across applications, data flows, infrastructure, and dependencies (batch, APIs, integrations).
Manage interfaces with upstream data pipelines, connecting signals across systems and using investigative troubleshooting (logs, documents, user inputs) to drive clarity and early detection.
Train users in need of assistance, providing structured communication and audit-safe updates during incidents.
Collaborate with peers and other teams to provide 24x6 support coverage, demonstrating ownership through resolution and comfort operating under SLA and time pressure.
Maintain documentation, runbooks, and incident records in compliance with audit requirements, defining boundaries and creating repeatable support structures for onboarding new systems.

Qualifications and Skills

3–5 years of experience in production support or related roles, with demonstrated ability to navigate unstructured problems and drive clarity across teams.
Incident management and issue analysis to improve support procedures and methods.
Writing back-end queries (mid-advanced SQL), programming in Python, Perl, PowerShell for monitoring and proactive issue identification.
Experience in programming languages to enable real-time debugging of application issues and troubleshooting of code.
Working understanding of regulatory bodies, reports, derivative trades, asset classes, and experience in the financial industry.
Experience collaborating with business and all involved parties during disruptions to ensure optimal service restoration.
Exposure to Copilot, Power Automate, or scripting to reduce repetitive effort and improve consistency

Preferred Mindset

Comfortable operating in ambiguous, high-pressure environments.
Ownership through resolution, not just escalation.
Methodical, curious, and collaborative.

Dice Id: 10430719
Position Id: 9050587
Posted 13 hours ago

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Contact the job poster

Ravindra Upadhyayula

Recruiter @ SUNRAY INFORMATICS

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Production Support

New York, New York

•

9d ago

Full-time

USD 160,000.00 - 180,000.00 per year

Technology Support III - Front-Office Production Support

New York, New York

•

18d ago

Full-time

Production Support Manager Market Risk Technologies

Hybrid in New York, New York

•

5d ago

Easy Apply

Full-time

200000 - 250000

Site Reliability Engineer

New York, New York

•

Today

Easy Apply

Contract, Third Party