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Support Tech

The Intersect Group

Johns Creek, Georgia • Today

Easy Apply

Contract

Depends on Experience

Tech Support Representative- ATL

Apex Systems

Peachtree Corners, Georgia • Today

Easy Apply

Full-time

$20 - $27 per hour

IT Systems Support -White Glove Tech

Motion Recruitment Partners, LLC

Atlanta, Georgia • Today

Easy Apply

Full-time

$70000 - $82000

Tech Support Manager

Robert Half

Remote or Jasper, Indiana • Today

Easy Apply

Contract

MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 22.00 - 28.00 per hour

Associate II, Electromechanical Technical Support

Alcon

Johns Creek, Georgia • Today

Full-time

Specialist Electrical Engineering BUILD Program (July)

Acuity Brands

Atlanta, Georgia • Today

Full-time

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Tech Analyst

Opusing One, LLC

Remote • 8d ago

Easy Apply

Contract

60 - 67

Technical Support Engineer

Snyk

Remote or North Carolina • 13d ago

Full-time

Lead Technical Support Specialist

GE Vernova

Remote or Longmont, Colorado • Today

Full-time

USD 91,400.00 - 152,200.00 per year

SME Information Technology Project Manager

Goldbelt Inc

Remote • Today

Full-time

USD 170,000.00 - 190,000.00 per year

Virtual Sales Engineer - West

Atlas Copco Group

Remote • Today

Full-time

Software Engineer (UNITED STATES CITIZEN; OR PERMANENT RESIDENT; MUST RESIDE IN THE DC-MD-VA AREA)

Soft Tech Consulting Inc

Remote • Yesterday

Easy Apply

Full-time

Depends on Experience

Analytics Lead, Full Stack

Affirm

Remote • Today

Full-time

USD 185,000.00 - 245,000.00 per year

Technical Support Specialist I - Control 4

ADI Global

Remote or Irving, Texas • Today

Full-time

Staff SW Development Engineer

Dexcom

Remote or California • Today

Full-time

USD 135,100.00 - 225,100.00 per year

Senior IT Systems Desktop Engineer

Modine Manufacturing Company

Remote • Today

Full-time

USD 85,000.00 - 142,000.00 per year

Solutions Integration Engineer III

Samsara

Remote • Today

Full-time

USD 87,465.00 - 117,600.00 per year

Solutions Integration Engineer II

Samsara

Remote • Today

Full-time

USD 73,780.00 - 111,600.00 per year

Engineer I

Talent Software Services, Inc

Johns Creek, Georgia • 19d ago

Easy Apply

Third Party, Contract

$32 - $35

Applications Engineer III

HME, Inc.

Remote or Phoenix, Arizona • Today

Full-time

USD 112,700.00 - 150,200.00 per year

IT Systems Directory Services and Cloud Identity Specialist Senior

Modine Manufacturing Company

Remote • Today

Full-time

USD 93,000.00 - 163,000.00 per year

Solutions Integration Engineer IV

Samsara

Remote • Today

Full-time

USD 105,910.00 - 160,200.00 per year

AV Support Engineer Atlanta - GA - Georgia

Sierra Business Solution LLC

Atlanta, Georgia • 5d ago

Contract, Third Party

$40 - $48

Director, AI Platform

Cargill

Atlanta, Georgia • Today

Full-time

USD 145,000.00 - 235,000.00 per year

Technical Support Engineer

Clipboard Health

Remote • Today

Full-time

Technical Business Analyst

Eliassen Group

Remote • Today

Contract

Full Stack Software Engineer (Java/Kotlin, Angular) - Remote

DivIHN Integration Inc.

Remote • 2d ago

Easy Apply

Third Party, Contract

$59 - $63

Senior Software Engineer, Backend (Partner Merchant Interface)

Affirm

Remote • Today

Full-time

USD 195,000.00 - 255,000.00 per year

Job Details

Skills

Summary

Company Overview
Our client operates within the retail industry and is dedicated to providing an exceptional shopping experience that combines style, value, and convenience. The organization focuses on creating welcoming environments where customers can explore curated room setups before making home furnishing decisions. As it continues to expand, the company maintains a commitment to delivering outstanding service and innovation in the furniture sector.

Role Summary
The Support Technician plays a key role in maintaining the smooth operation of hardware and software systems at our client’s store locations. The technician provides on-site technical support to ensure all store technology functions efficiently, supporting end-users and resolving issues quickly. This role impacts store operations directly and requires hands-on problem-solving and relationship-building with store staff.

Key Responsibilities

Provide on-site technical support for hardware, software, and network equipment at assigned retail locations.
Diagnose and resolve technical issues with computers, peripherals, and network devices promptly.
Maintain positive relationships with store associates and leadership, delivering reliable support and clear communication.
Manage hardware inventory, including tracking, replacements, and disposal in accordance with asset protocols.
Visit locations routinely to address technical needs, ensuring minimal disruption to daily operations.
Support regional leadership with technical tools and insights to enhance operational efficiency.
Document troubleshooting procedures and contribute to a knowledge base for team use.
Assist with technical projects aimed at improving store systems and infrastructure.

Key Requirements

A+ certification required; N+ certification preferred.
Bachelor's degree in computer science, information systems, or related field, or equivalent experience.
At least 4 years of customer-facing support experience.
Minimum of 4 years working with end-user devices such as laptops, desktops, tablets, and peripherals.
Proficiency with network devices, operating systems, and common business applications.
Experience supporting point-of-sale and AV equipment.
Strong verbal and written communication skills with the ability to handle multiple priorities.
Ability to independently troubleshoot and resolve technical issues rapidly.

If you meet these requirements and are ready to contribute to a dynamic retail environment, apply now to join our client’s team as a Support Technician.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10286200
Position Id: 251337
Posted 5 hours ago

Fitment

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Contact the job poster

Garrett Hughes

Recruiter @ The Intersect Group

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Job Details

Skills

Summary

Key Responsibilities

Provide on-site technical support for hardware, software, and network equipment at assigned retail locations.
Diagnose and resolve technical issues with computers, peripherals, and network devices promptly.
Maintain positive relationships with store associates and leadership, delivering reliable support and clear communication.
Manage hardware inventory, including tracking, replacements, and disposal in accordance with asset protocols.
Visit locations routinely to address technical needs, ensuring minimal disruption to daily operations.
Support regional leadership with technical tools and insights to enhance operational efficiency.
Document troubleshooting procedures and contribute to a knowledge base for team use.
Assist with technical projects aimed at improving store systems and infrastructure.

Key Requirements

A+ certification required; N+ certification preferred.
Bachelor's degree in computer science, information systems, or related field, or equivalent experience.
At least 4 years of customer-facing support experience.
Minimum of 4 years working with end-user devices such as laptops, desktops, tablets, and peripherals.
Proficiency with network devices, operating systems, and common business applications.
Experience supporting point-of-sale and AV equipment.
Strong verbal and written communication skills with the ability to handle multiple priorities.
Ability to independently troubleshoot and resolve technical issues rapidly.

If you meet these requirements and are ready to contribute to a dynamic retail environment, apply now to join our client’s team as a Support Technician.

Dice Id: 10286200
Position Id: 251337
Posted 5 hours ago

Fitment