Genesis10 is currently seeking a Software Engineer IV for a contract position with a Global Financial Institution located in Des Moines, IA, Minneapolis, MN, or Las Colinas, TX. This is an 18 month contract opportunity. This role is focused on Level 2 production support for a home lending platform, applying Site Reliability Engineering (SRE) principles. The ideal candidate will have extensive experience in troubleshooting, monitoring, and enhancing observability using tools like Grafana, Splunk, and AppDynamics within a large-scale financial services environment.
Requirements: - 8 years of software engineering, application support, or SRE experience
- Strong L2 production support and troubleshooting experience
- Experience with Site Reliability Engineering (SRE) principles and operational excellence
- Hands-on experience with Grafana for observability dashboards and monitoring
- Proficiency with Splunk (log analysis and query writing)
- Experience using AppDynamics and other APM/monitoring tools
- Knowledge of synthetic monitoring tools (e.g., ThousandEyes)
- Strong understanding of incident management and change management (ITIL preferred)
- Experience with Java applications and ability to troubleshoot/read Java code
- Proficiency in JavaScript and HTML for dashboard development
- Strong Unix/Linux command-line and server troubleshooting skills
- SQL experience with Oracle and MongoDB (SQL Server is a plus)
- Ability to analyze infrastructure, application logs, and performance issues
- Experience building or enhancing monitoring dashboards and alerting solutions
- Understanding of operational risk and working within highly regulated enterprise environments
- Experience in large enterprise financial services or similar regulated industries preferred
- Familiarity with AI/Agentic AI concepts to improve automation, self-healing, and operational efficiency
- Strong problem-solving, analytical, and cross-functional collaboration skills
- Ability to identify opportunities for automation and continuous improvement
- Experience supporting customer-facing applications in production environments
Pay range: $59.53 - $67.53 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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