Position Summary
Securitas is seeking a highly motivated Card Administrator / Systems Administrator to support security operations at Citizens Bank. This position is responsible for managing access control systems, processing badge and access requests, troubleshooting system-related issues, and ensuring the integrity of security databases.
The ideal candidate will have previous experience working with access control platforms such as Lenel, CCURE, or similar security management systems. While the badge-access process can be trained, candidates must be comfortable navigating security systems, investigating issues, and working independently in a fast-paced command center environment.
In addition to technical skills, we are looking for someone who will be a strong cultural fit within the existing team. Professionalism, attention to detail, communication skills, and the ability to work collaboratively are essential.
Essential Responsibilities
- Administer and maintain employee and contractor access within access control systems.
- Process badge requests, modifications, deactivations, and access level changes.
- Monitor and maintain accurate access control records and databases.
- Troubleshoot system and badge access issues independently and efficiently.
- Respond to requests from employees, management, and security personnel regarding access privileges.
- Conduct audits of access permissions and system data to ensure accuracy and compliance.
- Generate reports and maintain documentation related to access control activities.
- Coordinate with security leadership, IT teams, and client representatives on system-related matters.
- Assist with investigations involving access activity, credential use, or system anomalies.
- Support overall command center operations as needed.
Qualifications
- Previous experience with access control systems such as Lenel, CCURE, Genetec, or similar platforms.
- Strong computer and database management skills.
- Ability to identify, troubleshoot, and resolve system-related issues.
- Excellent attention to detail and organizational skills.
- Strong verbal and written communication abilities.
- Ability to work independently with minimal supervision.
- Professional demeanor and customer-service mindset.
- High school diploma or equivalent required; additional technical training preferred.
Preferred Qualifications
- Experience in a security operations center, command center, or corporate security environment.
- Knowledge of access control, credential management, and security protocols.
- Experience supporting enterprise-level security systems.
Equal Opportunity Employer Securitas Security Services is proud to be an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.
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With over 80 years of protecting the things that matter, we?ve seen more than most. That?s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
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?Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.?
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Make an Impact at Securitas USA
Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.
Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
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