JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Responsible for the operational management, effective daily leadership and administration of the Operator with the objectives of safely, efficiently and effectively operating infrastructure and systems in a cost-effective manner. This would include managing the scheduling of facilities operators to provide the required coverage at each shift at each location. The Mission Critical Lead Facilities Operator must ensure the highest level of professionalism, while meeting the client's needs, and a commitment to achieving the goal of 100% Uptime reliability of Mission Critical Facilities. This position is expected have the skills required providing direction to Mission Critical Facilities Operators and/or to self-perform preventative maintenance, repair and maintenance of building infrastructure systems. Responsible for protecting and improving the value of the client's assets and ensuring that building infrastructure systems continue to perform their intended function. Supervise and manage facilities operators and maintenance staff including training and personal development. Directly manage all vendor personnel or teams performing site infrastructure technical support that is not self-performed by the facilities operators (Annual OEM preventive maintenance, corrective maintenance, system upgrades, system replacements etc.).
Qualifications: Includes but not limited to:
- Required: High School diploma or GED equivalent or technical training/degree.
- Desired: Certified Mission Critical Operator (CMCO).
- Desired: 7+ years related work experience, including supervisory experience as a Lead Facilities Operator or Assistant Lead Facilities Operator in a dedicated data center/mission critical environment and significant experience in managing a technically oriented team.
- Required: Operating Engineer or other applicable licenses and Universal CFC's license.
- Ability to understand and interpret design and construction documents relating to critical sites, spaces and systems. Work with design professionals to update drawings as required.
- Ability to clearly and quickly present complex technical information to clients.
- Proficient in basic computer applications and software such as Microsoft Office and email.
- A solid grasp of mathematics, the principles of physics and chemistry as they related to facilities management and mission critical operations.
- Demonstrated verbal/written communication skills.
- Ability to provide direction to Mission Critical Facilities Operators and/or to self-perform the repair, maintenance, and service required for continuous operation of all building infrastructure.
- a. Electrical (Uninterruptible Power Supply, Automatic Transfer Switch, Static Transfer Switch and Power Distribution Unit), generators, generator controls, fuel systems, switch gear, transfer gear and paralleling gear, lighting, energy conservation.
- b. Mechanical (Boilers, Chillers, Pumps, Cooling Towers, Water treatment, Air Handling Units, Computer Room Air Conditioning, Computer Room Air Handlers, plumbing)
- c. Fire / Life safety, suppression systems (dry & wet pipe), Gaseous, Early Warning Fire Detection, Very Early Warning Fire Detection (VESDA).
- d. Environmental controls systems- BMS, DDC, CMMS, Pneumatics.
- e. Construction (painting, doors, locks, wall and ceiling)
- f. Digital systems (fire alarm, building security, card access, CCTV)
- Subject matter expert and technical knowledge and understanding of mission critical systems, including HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure.
- Strong understanding of Mission Critical system operations, maintenance, engineering and design principles, practices, and procedures.
- Ability to think strategically and successfully articulate and sell an effective vision for best-in-class performance of mission critical facilities.
- Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.
- Ability to make effective presentations on general topics to an internal department, large group of employees, clients, and/or management.
- Ability to maintain calm under duress during service emergencies.
- On call 24 hours a day, 7 days a week, 52 weeks a year.
- Candidate must possess and maintain a valid state driver's license
- Please note this is a site-based role and the client requires vaccinations for on-site attendance, if you are offered the role- you will be expected to comply.
Physical Work Requirements/Conditions: - Lifting up to 80 lbs.
- Working from heights.
- Frequently climbing, bending, lifting, kneeling, stooping, and working/extending overhead.
- Working in adverse conditions (i.e., extreme cold, extreme hot).
- Driving for long periods of time.
- Climbing a ladder up to 30 feet.
- Being able to sit and type for longer periods of time.
This position does not provide be authorized to work in the United States without sponsorship.
Location:On-site -Kansas City, MO
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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