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Security & Systems Support Technician

Patriot Talent Solutions

Knoxville, Tennessee • Today

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Security
IT Operations
Cybersecurity
Access

Summary

Knoxville, TN | Security and Systems Support Technician | Contract

We are actively recruiting a Security and Systems Support Technician for our client in Knoxville, TN. This is a contract opportunity that will require onsite work in Knoxville on a full-time, shift-based schedule. This is an excellent opportunity for individuals interested in building experience in security operations, monitoring, technical support, dispatch coordination, or operational technology environments. Must have strong attention to detail, excellent communication skills, reliability, and the ability to learn new systems and technologies.

Due to client request, candidates must be eligible to work in the United States without sponsorship.

Available Shifts

Shift 1

Monday-Friday
3:30 PM - 12:00 AM

Shift 2

Monday-Friday
12:00 AM - 8:00 AM

Key Responsibilities

Monitor security and operational systems for alerts, incidents, and equipment issues
Respond to unauthorized access attempts, tampering events, and system notifications
Perform basic remote troubleshooting and diagnostic activities
Coordinate third-party vendor dispatches for repairs and maintenance
Collaborate with internal operations and support teams to resolve issues
Document incidents, actions taken, and status updates within company systems
Follow established procedures, escalation processes, and service standards
Help ensure critical operational systems remain secure and functional

Required Qualifications

High school diploma or equivalent
Strong attention to detail and problem-solving skills
Excellent verbal and written communication skills
Ability to work independently during evening or overnight shifts
Reliable attendance and strong sense of accountability
Comfortable learning and using new technologies, software, and monitoring platforms

Preferred Qualifications

Help Desk or Technical Support experience
Network Operations Center (NOC) or Operations Center experience
Security monitoring or alarm monitoring experience
Surveillance or security systems experience
Dispatch, coordination, or incident management experience
Access control or badge management system experience
Military, law enforcement, or security-related background

Why Consider This Opportunity?

Gain exposure to enterprise-scale security and operational technology environments
Build experience in monitoring, incident response, vendor coordination, and troubleshooting
Develop transferable skills applicable to IT, cybersecurity, operations, and security careers
Work within a structured environment that offers exposure to a variety of technologies and systems
Potential opportunities to grow into more advanced technical and operational roles

Work Location

Knoxville, TN
100% Onsite

Equal Opportunity Employer/Veterans/Disabled

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90767798
Position Id: 2677
Posted 6 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Mike Teske

Recruiter @ Patriot Talent Solutions

View Profile

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Job Details

Skills

Security
IT Operations
Cybersecurity
Access

Summary

Available Shifts

Shift 1

Monday-Friday
3:30 PM - 12:00 AM

Shift 2

Monday-Friday
12:00 AM - 8:00 AM

Key Responsibilities

Monitor security and operational systems for alerts, incidents, and equipment issues
Respond to unauthorized access attempts, tampering events, and system notifications
Perform basic remote troubleshooting and diagnostic activities
Coordinate third-party vendor dispatches for repairs and maintenance
Collaborate with internal operations and support teams to resolve issues
Document incidents, actions taken, and status updates within company systems
Follow established procedures, escalation processes, and service standards
Help ensure critical operational systems remain secure and functional

Required Qualifications

High school diploma or equivalent
Strong attention to detail and problem-solving skills
Excellent verbal and written communication skills
Ability to work independently during evening or overnight shifts
Reliable attendance and strong sense of accountability
Comfortable learning and using new technologies, software, and monitoring platforms

Preferred Qualifications

Help Desk or Technical Support experience
Network Operations Center (NOC) or Operations Center experience
Security monitoring or alarm monitoring experience
Surveillance or security systems experience
Dispatch, coordination, or incident management experience
Access control or badge management system experience
Military, law enforcement, or security-related background

Why Consider This Opportunity?

Gain exposure to enterprise-scale security and operational technology environments
Build experience in monitoring, incident response, vendor coordination, and troubleshooting
Develop transferable skills applicable to IT, cybersecurity, operations, and security careers
Work within a structured environment that offers exposure to a variety of technologies and systems
Potential opportunities to grow into more advanced technical and operational roles

Work Location

Knoxville, TN
100% Onsite

Equal Opportunity Employer/Veterans/Disabled

Dice Id: 90767798
Position Id: 2677
Posted 6 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Mike Teske

Recruiter @ Patriot Talent Solutions

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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