Apply Now

Space Development Agency (SDA) Network Technician III

• Posted 6 hours ago • Updated 6 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Job Details

Skills

SDA
Global Operations
Real-time
ROOT
Testing
Internationalization And Localization
Computer Hardware
Recovery
Tier 1
Tier 2
Collaboration
Status Reports
Communication
Leadership
SOP
Knowledge Sharing
Security+
Customer Engagement
Surveillance
Management
LAN
Performance Management
Routers
Cryptography
Routing
Video
Cisco
Juniper
DWDM
Switches
DoD
Network Operations
NOC
IP
Intellectual Property
Network
ServiceNow
Incident Management
Normalization
SLA
Configuration Management Database
Documentation
Apache Flex
Business Intelligence
Health Care
PPO
Training
Payroll

Summary

Job Description
Role Overview

The SDA Network Technician supports DISA-provided GIG/DISN services within the 24/7 DISA Global Operations Center environment. This role provides Tier 1/Tier 2 network sustainment, alarm monitoring, ticket management, fault isolation, incident escalation, service restoration, and situational awareness for mission-critical DoD network operations.

Key Responsibilities:

Create, update, and manage incident tickets using ServiceNow.
-Monitor network events, alarms, and element management failures in real time across multiple monitoring tools.
-Analyze alarms, correlate fault information, identify impacts, isolate root causes, and support resolution of network issues.
-Support fault isolation activities, including testing, troubleshooting, fault localization, logging, and assignment.
-Identify failed network elements, including systems, hardware, software, circuits, and facilities.
-Coordinate with internal teams, customers, government stakeholders, and service providers to restore network services.
-Verify service restoration after customer-initiated tickets are resolved.
-Support network/service restoration, reroutes, normalization of circuits, and outage/degradation tracking.
-Document reroutes and service-impacting actions in the CMDB.
-Provide updates on outages, degradations, and incident tickets until resolution or path to resolution is documented.
-Provide 24/7/365 sustainment support for outages, degradations, and Tier 1/Tier 2 operational issues.
-Escalate incidents between Tier I and Tier II, including fault escalation, customer coordination, communications, ticket updates, and status reporting.
-Provide timely situational awareness to leadership and impacted communities using approved communication methods.
-Work directly with shift leads and O&M leadership for operational guidance.
-Support training, SOP improvement, tool usage, and knowledge sharing across the O&M team.
-Provide technical advice to peers and customers to help resolve complex network issues.
-Demonstrate proficiency across DISN technologies, including routers, switches, crypto devices, routing, DSN/DRSN, video services, Promina, Cisco, Juniper, MSPP, DWDM, and optical switching.

Requirements

Required Qualifications:

U.S. citizenship required.
Security+ CE or equivalent DoD 8570 IAT Level II certification required at start.
Ability to work in a rotating 24/7/365 operational environment.
High school diploma and 2-4 years of relevant experience.
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, or performance management.
General understanding of transport and IP network topologies.
Expertise in three or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, video services, Promina, Cisco, Juniper, MSPP, DWDM, or optical switching.

Preferred / Strongly Desired Experience:

Experience supporting DISA, DISN, DoD, GIG, DGOC, or mission-critical network operations environments.
Experience working in a NOC, transport, IP, cyber transport, or network sustainment environment.
Familiarity with ServiceNow or similar incident management platforms.
Experience coordinating with customers, government stakeholders, service providers, and technical teams during outages or degradations.
Experience with circuit reroutes, outage normalization, SLA tracking, CMDB updates, and service restoration documentation.

Benefits

Core Benefits:

-Paid Time OffPTO):TEN (10) Paid days off & FIVE (5) Floating days off.
-Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
-Payroll: Paid Bi-Monthly.
-401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment
-Individual or company-wide performance and recognition awards (Quarterly

Health Benefits:

-UNITED HEALTHCARE PPO, extensive national coverage.
-INCLUDES: Medical/Dental/Vision/HSA.
-Eligible on the first of the month, immediately after the start date.
-Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.

Quality of Life Benefits:

-Training & Career Development Reimbursement of Tuition and training needed to support career development.

-$150 monthly reimbursement contribution paid monthly towards parking expenses.

-Receipts must be submitted by the close of business on the 25th of each month.

-Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.

Special Benefits:

-Performance bonus - Project-based
-Yearly bonus - Company based

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183962
Position Id: d66b6c6b687caf7054c96eaab02481de
Posted 6 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Utah

•

Today

Job Description Position Summary The SDA Network Technician supports the Defense Information Systems Agency (DISA) Global Operations Center and the Space Development Agency Operations Support Cell at Hill AFB, UT. This role provides 24/7 operational support for DISA-provided GIG/DISN services supporting DoD and national security customers. The position focuses on real-time network monitoring, ticket management, incident analysis, fault isolation, service restoration, escalation coordination, and

Full-time

SDA Network Engineer II

Illinois

•

Today

Job Description Position Summary We are seeking an SDA Network Engineer II to support mission-critical network operations at Scott Air Force Base, IL. This role focuses on monitoring, analyzing, configuring, and restoring customer circuits across transport and IP network environments. The ideal candidate has hands-on experience with circuit actions, alternate routing, alarm surveillance, fault isolation, and transport/IP network troubleshooting in a DoD or mission-focused NOC environment. Key R

Full-time

Network Administrator (SDA)

Utah

•

Today

Job Overview Job Title: Network Administrator (SDA) Job Location: Hll AFB, UT Job Responsibilities Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Hill AFB, UT. This position supports the Space Development Agency (SDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC). Responsible for performing

Full-time

Network Administrator (SDA)

Illinois

•

Today

Job Overview Job Title: Network Administrator (SDA) Job Location: Scott AFB, IL Job Responsibilities Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Scott AFB, IL. This position supports the Space Development Agency (SDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC). Responsible for performi

Full-time

USD 54,000.00 - 85,000.00 per year

Search all similar jobs

Space Development Agency (SDA) Network Technician III

Dice Job Match Score™

Job Details

Skills

Summary

Similar Jobs