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Sr. ServiceNow Platform Architect - ITSM, ITOM, and CMDB, Libertyville, IL (Onsite)

MetaRPO

Libertyville, Illinois • Today

Easy Apply

Full-time

95,000 - 100,000

Job Details

Skills

Release Management
Procurement
Regulatory Compliance
Operational Excellence
Optimization
Licensing Management
Management
Mapping
Information Security Governance
Partnership
IT Service Management
ITIL
KPI
Leadership
Forms
IT Asset Management
IT Operations
Enterprise Architecture
Event Management
Data Quality
Data Structure
Documentation
Cost Reduction
Dashboard
Data Integrity
Continuous Improvement
Finance
Reporting
Configuration Management Database
Continuous Integration
Communication
Computer Hardware
Change Request Management
Risk Management
Access Control
Auditing
Collaboration
Roadmaps
SLA
ServiceNow
Software Development Methodology
Testing
Training
Workflow

Release Management
Procurement
Regulatory Compliance
Operational Excellence
Optimization
Licensing Management
Management
Mapping
Information Security Governance
Partnership
IT Service Management
ITIL
KPI
Leadership
Forms
IT Asset Management
IT Operations
Enterprise Architecture
Event Management
Data Quality
Data Structure
Documentation
Cost Reduction
Dashboard
Data Integrity
Continuous Improvement
Finance
Reporting
Configuration Management Database
Continuous Integration
Communication
Computer Hardware
Change Request Management
Risk Management
Access Control
Auditing
Collaboration
Roadmaps
SLA
ServiceNow
Software Development Methodology
Testing
Training
Workflow

Summary

Sr. L ServiceNow Platform Architect - ITSM, ITOM, and CMDB

Location: Libertyville, IL (Onsite role)

<>Salary: $100K +Benefits

ServiceNow Platform Ownership – Own the day-to-day administration, availability, security, governance, and continual improvement of the ServiceNow platform.

ITSM Leadership – Administer and continuously improve Incident, Problem, Change, Request, Service Catalog, Knowledge, SLA, Major Incident, and reporting capabilities.
ITOM & CMDB Management – Own CMDB governance, data quality, CI lifecycle, Discovery, Service Mapping, Event Management, and operational visibility to improve service health and reduce MTTR. ITAM & License Management – Manage hardware/software asset lifecycles, software models, entitlements, reclamation, compliance, audits, and optimization.
Configuration & Automation – Configure workflows, forms, notifications, roles, access controls, automation, data structures, and platformcapabilities to deliver scalable solutions.
Integrations & Data Integrity – Design and maintain APIs, MID Server, Import Sets, Integration Hub/Spokes, and integrations with identity, monitoring, procurement, financial, and endpoint systems.
Platform Lifecycle & Release Management – Manage environments, upgrades, releases, testing, SDLC controls, andplatformchanges while ensuring security, compliance, and operational requirements are met.
Governance & Roadmap – Support the ServiceNow strategy and roadmap, manage demand and technical debt, prioritize enhancements, and establish standards aligned with ITIL and enterprise architecture.
Reporting & Operational Excellence – Develop dashboards, KPIs, and operational reports; monitor platform health and performance; and identify opportunities for automation, cost reduction, and risk mitigation.
Stakeholder Partnership & Enablement – Collaborate with business and IT stakeholders, translate requirements into sustainable solutions, and drive adoption through documentation, training, communication, and continual process improvement.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91175902
Position Id: 9133389
Posted 9 hours ago

Fitment

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Job Details

Skills

Release Management
Procurement
Regulatory Compliance
Operational Excellence
Optimization
Licensing Management
Management
Mapping
Information Security Governance
Partnership
IT Service Management
ITIL
KPI
Leadership
Forms
IT Asset Management
IT Operations
Enterprise Architecture
Event Management
Data Quality
Data Structure
Documentation
Cost Reduction
Dashboard
Data Integrity
Continuous Improvement
Finance
Reporting
Configuration Management Database
Continuous Integration
Communication
Computer Hardware
Change Request Management
Risk Management
Access Control
Auditing
Collaboration
Roadmaps
SLA
ServiceNow
Software Development Methodology
Testing
Training
Workflow

Release Management
Procurement
Regulatory Compliance
Operational Excellence
Optimization
Licensing Management
Management
Mapping
Information Security Governance
Partnership
IT Service Management
ITIL
KPI
Leadership
Forms
IT Asset Management
IT Operations
Enterprise Architecture
Event Management
Data Quality
Data Structure
Documentation
Cost Reduction
Dashboard
Data Integrity
Continuous Improvement
Finance
Reporting
Configuration Management Database
Continuous Integration
Communication
Computer Hardware
Change Request Management
Risk Management
Access Control
Auditing
Collaboration
Roadmaps
SLA
ServiceNow
Software Development Methodology
Testing
Training
Workflow

Summary

Sr. L ServiceNow Platform Architect - ITSM, ITOM, and CMDB

Location: Libertyville, IL (Onsite role)

ITSM Leadership – Administer and continuously improve Incident, Problem, Change, Request, Service Catalog, Knowledge, SLA, Major Incident, and reporting capabilities.
ITOM & CMDB Management – Own CMDB governance, data quality, CI lifecycle, Discovery, Service Mapping, Event Management, and operational visibility to improve service health and reduce MTTR. ITAM & License Management – Manage hardware/software asset lifecycles, software models, entitlements, reclamation, compliance, audits, and optimization.
Configuration & Automation – Configure workflows, forms, notifications, roles, access controls, automation, data structures, and platformcapabilities to deliver scalable solutions.
Integrations & Data Integrity – Design and maintain APIs, MID Server, Import Sets, Integration Hub/Spokes, and integrations with identity, monitoring, procurement, financial, and endpoint systems.
Platform Lifecycle & Release Management – Manage environments, upgrades, releases, testing, SDLC controls, andplatformchanges while ensuring security, compliance, and operational requirements are met.
Governance & Roadmap – Support the ServiceNow strategy and roadmap, manage demand and technical debt, prioritize enhancements, and establish standards aligned with ITIL and enterprise architecture.
Reporting & Operational Excellence – Develop dashboards, KPIs, and operational reports; monitor platform health and performance; and identify opportunities for automation, cost reduction, and risk mitigation.
Stakeholder Partnership & Enablement – Collaborate with business and IT stakeholders, translate requirements into sustainable solutions, and drive adoption through documentation, training, communication, and continual process improvement.

Dice Id: 91175902
Position Id: 9133389
Posted 9 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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