Search Jobs | Dice.com

Job Details

Skills

Field Services Techniciain

Summary

Hi ,

Our client is looking for an Field Services Technician for a project and below is the detailed requirement.

Job Title: Field Services Techniciain

Location: Joplin, MO / Downey, CA / Riverton, KS / Londonderry, NH / Tahoe Vista, CA - Hybrid

Qualifications & Experience:

Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience in infrastructure and systems support.
8–10 years of hands-on experience in enterprise desktop support, field services, systems support, or endpoint engineering environments.
Strong hands-on experience providing advanced desktop support and troubleshooting complex hardware, operating system, software, and workstation-related incidents.
Strong proficiency with Windows workstation operating systems, endpoint configuration, user profile management, desktop applications, and workstation troubleshooting.
Experience with enterprise endpoint management platforms such as Microsoft Intune, SCCM/MECM, Tanium, BigFix, Ivanti, or similar tools for software distribution, patch management, inventory, and policy enforcement.
Strong experience with desktop and endpoint patching, including operating system patches, third-party application updates, patch compliance monitoring, and vulnerability remediation.
Experience deploying software packages, configuration updates, security policies, and standardized workstation images across enterprise environments.
Experience with desktop imaging, configuration baselines, workstation standardization, and security hardening.
Strong understanding of endpoint security fundamentals, including endpoint protection tools, encryption policies, compliance controls, and vulnerability remediation.
Experience monitoring endpoint health through centralized dashboards, management consoles, logs, and reporting tools to identify trends and recurring issues.
Familiarity with scripting and automation, particularly PowerShell or similar scripting technologies, for log collection, configuration changes, troubleshooting, and basic remediation workflows.
Experience performing root cause analysis for recurring desktop and endpoint issues and implementing sustainable remediation solutions.
Experience with asset management activities, including workstation lifecycle tracking, hardware validation, software inventory, and license verification.
Strong experience collaborating with Service Desk, Network, Application, Security, and Infrastructure teams to resolve complex endpoint-related issues.
Strong documentation skills, including creating technical procedures, knowledge articles, troubleshooting guides, and resolution documentation.
Excellent communication and interpersonal skills with the ability to provide technical support to both technical and non-technical users.
Ability to work in an onsite environment, provide in-person support, manage walk-up requests, and collaborate closely with local business teams.

Key Responsibilities:

Provide advanced onsite desktop and field services support by diagnosing and resolving complex hardware, operating system, application, and workstation incidents.
Troubleshoot and resolve endpoint issues through both in-person and secure remote support tools to restore workstation functionality in a timely manner.
Deploy and maintain standardized desktop images, configuration baselines, and workstation configurations to ensure consistent performance, security, and compliance.
Administer enterprise endpoint management platforms to deploy software packages, operating system updates, patches, configuration changes, and security policies.
Perform desktop patching activities, monitor patch compliance, and remediate missing or failed patches to maintain secure and compliant endpoints.
Monitor desktop and endpoint environments through centralized management consoles, dashboards, logs, and reporting tools to identify health issues and incident trends.
Collaborate with Service Desk teams on escalated incidents by providing advanced troubleshooting guidance and technical resolution support.
Perform root cause analysis for recurring endpoint issues and recommend long-term remediation actions to improve desktop stability and reduce repeated incidents.
Coordinate with Network, Application, Security, and Infrastructure teams to validate endpoint configurations, connectivity, application performance, and security requirements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120137
Position Id: 70316-10367-1784824694
Posted 6 hours ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Field Service / Desktop

Riverton, Kansas

•

Yesterday

What are the top 3 skills required for this role? 1. Desktop support 2. Endpoint management platforms to deploy software packages 3. Desktop Patching Job Description/ Responsibilities -Deliver advanced desktop support for on site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain high endpoint availability and user satisfaction -Coordinate remote troubleshooting sessions using secure enterprise tools to address software issues and configuration co

Easy Apply

Contract

Depends on Experience

Only W2- Desktop Support

Joplin, Missouri

•

Today

Job Title: Desktop Support Location: Onsite - Joplin, MO/Riverton, KS/Tahoe Vista, CA/ Londonderry, NH/ Downey, CA(Multiple Locations) Contract W2 (No C2C) What are the top 3 skills required for this role? 1. Desktop support 2. Endpoint management platforms to deploy software packages 3.Desktop Patching Job Description/ Responsibilities -Deliver advanced desktop support for on site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain

Easy Apply

Third Party, Contract

Depends on Experience

Desktop Support Technician / Onsite in Scottsdale

Remote

•

Today

A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration. This is an ideal opportunity for someone who enjoys being

Easy Apply

Contract

$25 - $29

Sr. Endpoint Support (Desktop) Engineer (remote CST timezone)

Remote

•

Today

Overview Connection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits. This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior technicians. Responsibilities Serve as the Tier 3 escalation point for complex desktop and endpoint support issues

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Field Services Technician

Skills

Summary

Dice Job Match Score™

Similar Jobs

Field Services Technician

Job Details

Skills

Summary

Dice Job Match Score™

Similar Jobs