Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Department OverviewThe SSD Product Applications Engineering team serves as the technical bridge between Micron's Cloud and Data Center SSD products and its customers. The team supports product qualifications, resolves technical issues, enables customer success, and drives continuous product improvement while working closely with engineering, product management, and customer-facing organizations.
Position OverviewAs a Product Applications Engineer, you will support customer qualification and adoption of Micron's Cloud and Data Center SSD portfolio. You will work with customers and cross-functional engineering teams to fix technical issues, provide product expertise, manage qualification activities, and contribute to product improvements. This role offers broad exposure to SSD architecture, firmware, storage technologies, customer support, and AI-enabled engineering workflows.
Responsibilities- Support customer SSD qualification activities by investigating technical issues, coordinating debug efforts, and driving issue resolution with cross-functional engineering teams.
- Serve as a technical resource for SSD product features, functionality, firmware releases, application notes, and customer documentation.
- Track customer qualification progress, communicate issue status, and provide technical updates to internal stakeholders and customer-facing teams.
- Perform analysis of field and qualification issues to identify trends, root causes, and opportunities for future product improvements.
- Leverage AI-enabled tools and technologies to improve problem-solving, technical analysis, productivity, documentation, and customer support workflows.
Minimum Qualifications- 0-2 years of relevant experience through internships, research, academic projects, or professional experience in computer engineering, storage systems, hardware, software, or technical customer support.
- Bachelor's degree in Computer Engineering, Computer Science, or a related technical field.
- Familiarity with Linux and Windows operating systems and experience configuring computer hardware and software systems.
- Strong analytical, fixing, communication, presentation, and collaboration skills.
- Demonstrated interest in applying AI-enabled tools and technologies to improve engineering productivity, technical analysis, customer support, and problem-solving.
Preferred Qualifications- Knowledge of SSDs, NAND Flash, PCIe, NVMe, storage systems, or data center technologies.
- Experience with hardware and software debugging at the system or SSD drive level.
- Familiarity with JIRA, Confluence, Git, or similar collaboration and issue-tracking platforms.
- Experience with Python, scripting, data analysis, automation, or AI-assisted engineering workflows.
- Demonstrated ability to work independently, lead cross-functional efforts, and communicate complex technical concepts to both technical and non-technical audiences.
The US base salary range that Micron Technology estimates it could pay for this full-time position is:
$75,000.00 - $127,000.00 a year
Additional compensation may include benefits, bonuses and equity.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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AI alert
: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
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