Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
About Our Team:Micron's QRA RMA team is dedicated to ensuring the highest standards of SSD product reliability and performance. We work closely with engineering, business, and customer-facing teams to analyze returned products, resolve technical issues, and drive continuous improvement.
Position Overview:Welcome! As a Staff Electrical Engineer - SSD Failure Analysis, you will lead formal failure analysis efforts on customer-returned SSDs, identifying root causes at both the electrical and physical levels. You will manage critical RMA cases, produce detailed reports, and serve as a technical liaison to internal and external collaborators.
This role is performed onsite daily in the lab.
Responsibilities:- Conduct in-depth electrical diagnostics using oscilloscopes, logic analyzers, and power measurement tools to isolate component-level failures.
- Collaborate with hardware design, firmware, and validation teams to replicate electrical anomalies and propose corrective actions for future product revisions.
- Perform electrical and mechanical failure analysis on returned SSDs
- Generate and communicate comprehensive FA reports to internal and external teams
- Lead customer concerns for RMA cases, ensuring timely resolution and updates
- Set up and manage debug systems for DOE and error replication
- Provide technical consultation and support to customer-facing teams
- Coach and mentor engineers early in their careers
Minimum Qualifications:- Master's degree in Electronics, Computer, Systems Engineering, or a related field, with 3+ years of experience in product, system, validation, or quality engineering
- Hands-on experience with electrical debugging tools (oscilloscopes, multimeters, bus analyzers) and hardware repair or rework
- Strong expertise in electrical failure analysis down to board and component level
- Deep understanding of signal integrity, power delivery, and component-level failure mechanisms in high-speed storage (SSD/NAND systems)
- Ability to interpret schematics and perform board-level analysis, supported by strong analytical, problem-solving, and communication skills
Preferred Qualifications:- Experience in the storage industry and customer-facing technical roles
- Familiarity with PCIe, SATA, and bus tracing tools for system debugging
- Strong time management and project coordination skills
- Self-motivated and dedicated to continuous technical development
- Comfortable leveraging AI tools to increase efficiency
- Willingness to work flexible hours and travel as needed
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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