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IT Technical Support Specialist

HonorVet Technologies

Los Angeles, California • Today

Easy Apply

Contract

$20 - $22

IT Technical Support Specialist

Omm IT Solutions

Hawaiian Gardens, California • 7d ago

Easy Apply

Full-time

Depends on Experience

Technical Support Specialist - Mining Technology

Hexagon AB

Lakewood, California • Today

Full-time

USD 65,000.00 - 70,000.00 per year

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

IT Support Specialist

Motorola Solutions

Culver City, California • Today

Full-time

USD 31.25 - 36.06 per hour

IT Support Specialist

CHAOS Industries

El Segundo, California • Today

Full-time

USD 100,000.00 - 125,000.00 per year

IT Support Specialist (Contract Role)

Sony Interactive Entertainment (SIE)

Los Angeles, California • Today

Full-time

USD 45.48 - 68.22 per hour

IT User Support Specialist

Greenberg Traurig, LLP

Los Angeles, California • Today

Full-time

USD 39.90 - 44.71 per hour

IT Service Desk Specialist

MidFirst Bank

Los Angeles, California • Today

Full-time

USD 28.00 - 37.00 per hour

INFORMATION TECHNOLOGY SPECIALIST I / EMERGENCY APPOINTMENT HOMELESSNESS

County of Los Angeles

Los Angeles, California • Today

Full-time

USD 140,161.20 - 188,896.32 per year

Healthcare IT Training Specialist

Jobot

Los Angeles, California • Today

Contract

USD 89,000.00 - 100,000.00 per year

Site IT Technical Manager - Santa Monica

AstraZeneca

Santa Monica, California • Today

Full-time

USD 123,678.40 - 185,517.60 per year

Information Technology Specialist I - Data Analytics

Heluna Health

Alhambra, California • Today

Full-time

USD 10,214.44 - 14,109.50 per month

Senior Technical Specialist

ICF International, Inc.

Los Angeles, California • Yesterday

Full-time

USD 81,147.00 - 137,949.00 per year

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

Assoc IT Support Specialist

Thrivent Financial for Lutherans

Remote or Wisconsin • Today

Full-time

USD 25.27 - 34.19 per hour

IT Application Support Specialist

TridentCare

Remote • Today

Full-time

USD 70,000.00 per year

IT Support Specialist I - Night

ASM Research

Remote • Today

Full-time

IT Support Specialist (Salesforce/CHATS Support) - Remote

Strategic Technology Institute Inc

Remote • Today

Full-time

IT Engineering Systems Support Specialist (Remote)

Parsons Services Company

Remote • Today

Full-time

USD 88,400.00 - 154,700.00 per year

IT Security Specialist 2 (Cybersecurity Analyst 2 (02-6529))

State of Alaska

Remote or Anchorage, Alaska • Today

Full-time

USD 4,372.50 - 4,591.50 per week

IT Support Specialist II - 073QE

Quartus Engineering Inc

Remote or San Diego, California • Today

Full-time

USD 29.00 - 49.00 per hour

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Technical Support Analyst (remote)

Software Guidance & Assistance

Remote or Warrenville, Illinois • Today

Contract

USD 20.00 - 21.00 per hour

Associate Specialist - IT Asset Management

Maximus, Inc.

Remote • Today

Full-time

USD 70,000.00 per year

Senior IT Support Technician

Emergent Software

Remote or Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 75,000.00 per year

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

IT Operations Specialist

Alpaca

Remote • Today

Full-time

IT System Administrator - Senior Specialist (Azure)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Job Details

Skills

IT TECHNICAL AID
TECHNICAL SUPPORT
TICKET MANAGEMENT
SERVICE DESK
CHERWELL
SERVICENOW
TROUBLESHOOTING
INCIDENT MANAGEMENT
PRINTER OPERATION
HARDWARE INSTALLATION
SOFTWARE INSTALLATION
CABLING

Summary

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there''s a fit worth exploring.

Title: IT Technical Support Specialist
Location: Los Angeles, CA, 90020
Work Mode: Onsite
Duration: 9 Months
Work Hours: 40 Hours
Shift: 08:00 AM - 5:00 PM
Travel: 5%

Note: Must have a valid driver''s license without restrictions and access to an operating vehicle to attend meetings.

Description:

The IT Technical Support Specialist works under the supervision of professional information technology staff to provide basic support services and assistance;
perform routine information systems related tasks in a centralized IT organization.
The IT Technical Support Specialist will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required;
support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials;
will work on medium size office grade printers and high speed commercial printers as needed;
should be capable of lifting office supplies and equipment of up to twenty pounds;
assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.

Skills Required

The IT Technical Support Specialist will possess knowledge and experience in customer service; decision making; organizational awareness; problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.

Additional Skills Required

Strong customer service and communication skills, including the ability to assist users with varying levels of technical proficiency.
Ability to troubleshoot application, access, authentication, navigation, and workflow issues.
Ability to accurately document incidents and service requests and provide clear escalation information.
3 years experience using ticket management/service desk platforms, Cherwell or ServiceNow or similar
Ability to explain technical issues in clear, non-technical language to frontline staff.
Strong organizational skills and ability to manage multiple tickets and priorities simultaneously.
Ability to recognize recurring issues and contribute to knowledge articles and troubleshooting guides.
Ability to work collaboratively with project staff, Super Users, and Tier-2/Tier-3 support teams.
Ability to maintain confidentiality and appropriately handle sensitive information.
Willingness and ability to work in a high-volume, time-sensitive environment during Go-Live and stabilization.

Experience Required

Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and/or operating high-speed commercial printers.
Additional Experience Required
3 years of Tier-1 service desk, technical support, or enterprise application support experience.
3 years experience with incident management, ticket documentation, prioritization, and escalation.
3 years experience troubleshooting user access, application errors, browser issues, and system navigation.
3 years experience supporting a system implementation or system transition.
3 years experience working with distributed users across multiple offices or locations.

Education Required

A high school diploma or equivalent.
Additional Education Required
Associate degree or higher in Information Technology, Computer Science, Information Systems, Business, or a related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941473
Position Id: 26-21193
Posted 2 hours ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

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Job Posting Agency Information: Kansas Department of Agriculture The Kansas Department of Agriculture is devoted to the total support of agriculture in Kansas. The department works for the entire Kansas agriculture sector including farmers, ranchers, food establishments and agribusinesses. The agency has a balanced approach to providing an environment that enhances and encourages economic growth of the agriculture industry and Kansas economy while promoting and advocating for the agriculture i

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Job Details

Skills

IT TECHNICAL AID
TECHNICAL SUPPORT
TICKET MANAGEMENT
SERVICE DESK
CHERWELL
SERVICENOW
TROUBLESHOOTING
INCIDENT MANAGEMENT
PRINTER OPERATION
HARDWARE INSTALLATION
SOFTWARE INSTALLATION
CABLING

Summary

The IT Technical Support Specialist works under the supervision of professional information technology staff to provide basic support services and assistance;
perform routine information systems related tasks in a centralized IT organization.
The IT Technical Support Specialist will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required;
support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials;
will work on medium size office grade printers and high speed commercial printers as needed;
should be capable of lifting office supplies and equipment of up to twenty pounds;
assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.

Skills Required

The IT Technical Support Specialist will possess knowledge and experience in customer service; decision making; organizational awareness; problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.

Additional Skills Required

Strong customer service and communication skills, including the ability to assist users with varying levels of technical proficiency.
Ability to troubleshoot application, access, authentication, navigation, and workflow issues.
Ability to accurately document incidents and service requests and provide clear escalation information.
3 years experience using ticket management/service desk platforms, Cherwell or ServiceNow or similar
Ability to explain technical issues in clear, non-technical language to frontline staff.
Strong organizational skills and ability to manage multiple tickets and priorities simultaneously.
Ability to recognize recurring issues and contribute to knowledge articles and troubleshooting guides.
Ability to work collaboratively with project staff, Super Users, and Tier-2/Tier-3 support teams.
Ability to maintain confidentiality and appropriately handle sensitive information.
Willingness and ability to work in a high-volume, time-sensitive environment during Go-Live and stabilization.

Experience Required

Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and/or operating high-speed commercial printers.
Additional Experience Required
3 years of Tier-1 service desk, technical support, or enterprise application support experience.
3 years experience with incident management, ticket documentation, prioritization, and escalation.
3 years experience troubleshooting user access, application errors, browser issues, and system navigation.
3 years experience supporting a system implementation or system transition.
3 years experience working with distributed users across multiple offices or locations.

Education Required

A high school diploma or equivalent.
Additional Education Required
Associate degree or higher in Information Technology, Computer Science, Information Systems, Business, or a related field.

Dice Id: 90941473
Position Id: 26-21193
Posted 2 hours ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Locls Only-IT Technical Aid

Los Angeles, California

•

Today

Easy Apply

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20 - 25

Desktop Systems Analyst

Riverside, California

•

Today

Full-time

USD 27.81 - 34.00 per hour

IT Support Analyst

Maine

•

Today

Full-time

USD 900.00 - 1,100.00 per week

IT Support Analyst

No location provided

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Today

Full-time

USD 48,000.00 - 52,000.00 per year