Description We are looking for a Network Administrator to support and improve a complex technology environment in Los Angeles, California. This position focuses on maintaining secure, reliable network operations while partnering with technical teams to resolve issues and optimize performance. The ideal candidate brings hands-on experience with Cisco infrastructure, firewall platforms, Microsoft technologies, and system administration across mixed environments.
Responsibilities:
Manage daily network operations, including monitoring, troubleshooting, and maintaining connectivity across routers, access points, and related infrastructure.
Configure and support Cisco-based networking equipment to ensure stable performance, appropriate segmentation, and dependable access for users and systems.
Administer firewall solutions by applying security policies, reviewing traffic behavior, and addressing risks that may affect availability or data protection.
Support Microsoft and Active Directory environments by maintaining core services, user access, and system integrations tied to network functionality.
Maintain backup technologies and recovery processes to help protect critical systems and support business continuity objectives.
Assist with hardware deployment, upgrades, and configuration management activities to keep infrastructure current, documented, and operating efficiently.
Provide technical support for Linux-connected systems and specialized EO/IR platforms as they relate to network access, performance, and interoperability.
Contribute to network design improvements by evaluating existing configurations and recommending practical enhancements for scalability, resilience, and security.We are seeking a motivated and resourceful Technical Support Engineer to join a growing engineering team supporting enterprise networking, cloud, storage, and media technology environments. This position is ideal for someone who enjoys troubleshooting complex technical issues, learning new technologies, and working collaboratively in a fast-paced environment.
The successful candidate will be a strong team player with excellent problem-solving skills, a methodical troubleshooting approach, and a desire to expand their technical expertise across multiple disciplines.
Key Responsibilities
- Provide technical support for enterprise networking and infrastructure environments
- Troubleshoot network connectivity issues using a structured and logical methodology
- Configure and support enterprise-grade networking equipment, including switches, routers, and firewalls
- Monitor, diagnose, and resolve system and network incidents
- Manage support tickets and escalate issues when appropriate
- Participate in an on-call support rotation for critical infrastructure incidents
- Assist with cloud, virtualization, storage, and containerized environments
- Support file transfer and video streaming technologies
- Collaborate with engineering teams on infrastructure improvements and operational initiatives
- Contribute to automation and scripting efforts to improve efficiency
For immediate consideration, direct message Reid Gormly on LinkedIn and APPLY NOW!
Requirements Required Qualifications
- Strong Linux/Unix administration skills
- Comfortable working extensively from the command line (CLI)
- Solid understanding of networking fundamentals and the OSI model
- Experience troubleshooting TCP/IP network environments
- Knowledge of:
- VLANs
- DHCP
- NAT
- DNS
- TCP/IP
- IPv4
- Familiarity with routing protocols, including:
- BGP
- MPLS
- OSPF
- IS-IS
- Experience with enterprise networking equipment such as routers, switches, and firewalls
- Understanding of ticket management and escalation processes
- Strong communication and documentation skills
Preferred Qualifications
- Scripting and automation experience
- Knowledge of data storage technologies
- Experience with video streaming platforms and workflows
- Familiarity with file transfer technologies such as Aspera
- Experience working within AWS environments
- Exposure to virtualization and containerization technologies
- Interest in continuing technical education and certification programs
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