Search Jobs | Dice.com

12 results (0 new)

Group by company

Technical Support Analyst II

Request Technology, LLC

Los Angeles, California • 2d ago

Easy Apply

Full-time

75000 - 95000

INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / Emergency Appointment Fire

County of Los Angeles

Los Angeles, California • Today

Full-time

USD 76,804.32 - 103,495.68 per year

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

IT Support Specialist II

HDR, Inc.

Los Angeles, California • Today

Full-time

Technical Helpdesk & Network Remote Support Agent II

Computer Task Group, Inc

Remote • Today

Full-time

USD 22.50 per hour

Technical Support Administrator II (Remote US) - 1st shift or 2nd shift

Digi International

Remote • Today

Full-time

USD 47,500.00 - 67,000.00 per year

Data Analyst II

Fabletics

El Segundo, California • 17d ago

Full-time

USD 100,000.00 - 115,000.00 per year

IT Support Specialist II

COG Research Foundation, LLC

Remote • 14d ago

Full-time

31 - 44

Information Security Analyst II

Wake County Public School System

Remote or Cary, North Carolina • Today

Full-time

Encounters Systems Analyst II

CareSource

Remote or Dayton, Ohio • Today

Full-time

USD 62,700.00 - 100,400.00 per year

Data Analyst II

University of Rochester

Remote or New York, New York • Today

Full-time

USD 52,300.00 - 73,300.00 per year

Job Details

Skills

support
L2
troubleshooting
hardware
cisco
dell
citrix
servicenow
intune
law
legal
microsoft
voip
mobile
remote support

Summary

Technical Support Analyst II

Salary: $75k-$95k

Location: Los Angeles, CA

Onsite: 5 days/week

*We are unable to provide sponsorship for this role*

Qualifications

Bachelor’s degree
2-5 years of related experience
Hands-on support, including reimaging computers, swapping equipment, troubleshooting hardware/software issues and investigating root causes of problems.
Experience in both remote and on-site support
Zoom and Microsoft Intune support
Experience using ServiceNow as a ticketing system
Experience supporting Windows-based computers, including Microsoft Windows 11
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Legal/Law firm industry experience

Responsibilities

Assist users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively using active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: napil006
Position Id: 9104997
Posted 2 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Steven Delvalle

Recruiter @ Request Technology, LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Legal IT End-User Support Analyst

Los Angeles, California

•

2d ago

We are unable to sponsor for this permanent full-time role Legal Industry experience required Role requires working onsite 5 days each week in Century City Position is bonus eligible Prestigious Global Firm is currently seeking an IT End-User Support Analyst with Legal/Law Firm support experinece. Candidate will provide Level ll, hands-on technical support to Firm users. This person will troubleshoot hardware, software, connectivity, mobile device and other technology issues both in person and r

Easy Apply

Full-time

75,000 - 95,000

Desktop Support Technician- Bilingual in English and Korean

Fountain Valley, California

•

Today

Field Desktop Support Tech- Bilingual in English and Korean Role: Full Time Shift Time: 12 noon- 8 PM PT Location: Orange County, CA Onsite/In-person Responsibilities: Desktop support experience- troubleshooting, configuration, software installationExperience with ticketing systemReview onboarding requests, review tickets and document issuesAdept at M365, Windows, Active Directory, ticketing systemsProvide troubleshooting and support to end users on a variety of issues- incidents and problemsPr

Full-time

USD 40,000.00 - 80,000.00 per year

Desktop Support Engineer L1 - Remote US Only

Remote

•

Today

Desktop Support Engineer L1 - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Onsite Compensation: $21.00 - $25.00 / hour Description The L1 EUX Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Engineer is the front line in the Service Desk and is responsible for providing

Full-time

USD 21.00 - 25.00 per hour

Service Desk Agent

No location provided

•

Today

Overview JOB TITLE: Service Desk Agent CAYUSE COMPANY: Cayuse Civil Services, LLC LOCATION Remote SALARY: $15.00-$16.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL No RELOCATION No The Work The Service Desk Agent delivers customer service solutions in adherence to service level agreements, ensuring alignment with company and project quality and performance standards. This role involves providing timely, dependable, and precise information to customers while fostering clear and effective co

Full-time

USD 15.00 - 16.00 per hour

Job Details

Skills

support
L2
troubleshooting
hardware
cisco
dell
citrix
servicenow
intune
law
legal
microsoft
voip
mobile
remote support

Summary

Technical Support Analyst II

Salary: $75k-$95k

Location: Los Angeles, CA

Onsite: 5 days/week

*We are unable to provide sponsorship for this role*

Qualifications

Bachelor’s degree
2-5 years of related experience
Hands-on support, including reimaging computers, swapping equipment, troubleshooting hardware/software issues and investigating root causes of problems.
Experience in both remote and on-site support
Zoom and Microsoft Intune support
Experience using ServiceNow as a ticketing system
Experience supporting Windows-based computers, including Microsoft Windows 11
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Legal/Law firm industry experience

Responsibilities

Assist users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively using active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.

Dice Id: napil006
Position Id: 9104997
Posted 2 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Steven Delvalle

Recruiter @ Request Technology, LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Legal IT End-User Support Analyst

Los Angeles, California

•

2d ago

Easy Apply

Full-time

75,000 - 95,000

Desktop Support Technician- Bilingual in English and Korean

Fountain Valley, California

•

Today

Full-time

USD 40,000.00 - 80,000.00 per year

Desktop Support Engineer L1 - Remote US Only

Remote

•

Today

Full-time

USD 21.00 - 25.00 per hour

Service Desk Agent

No location provided

•

Today

Full-time

USD 15.00 - 16.00 per hour