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Terminal Manager - Freight Forwarding

Forward Air

Los Angeles, California • Today

Full-time

Compensation information provided in the description

Job Details

Skills

SAFE
Capacity Management
Cost Control
Decision-making
Service Delivery
Profit And Loss
Workforce Planning
Forecasting
Resource Allocation
Network
Finance
Capital Expenditures
Investments
Apache Velocity
Communication
Coaching
Team Building
Continuous Improvement
Problem Solving
Conflict Resolution
Analytics
Supply Chain Management
Forklift
Material Handling
System Integration Testing
Training
Lean Six Sigma
Regulatory Compliance
Leadership
3PL
Logistics
Adobe AIR
Collaboration
TMS
WMS
Enterprise Resource Planning
SAP
Oracle
Dashboard
KPI
Reporting
Management
Productivity
Microsoft Windows
Microsoft
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Web Conferencing
WebEx

SAFE
Capacity Management
Cost Control
Decision-making
Service Delivery
Profit And Loss
Workforce Planning
Forecasting
Resource Allocation
Network
Finance
Capital Expenditures
Investments
Apache Velocity
Communication
Coaching
Team Building
Continuous Improvement
Problem Solving
Conflict Resolution
Analytics
Supply Chain Management
Forklift
Material Handling
System Integration Testing
Training
Lean Six Sigma
Regulatory Compliance
Leadership
3PL
Logistics
Adobe AIR
Collaboration
TMS
WMS
Enterprise Resource Planning
SAP
Oracle
Dashboard
KPI
Reporting
Management
Productivity
Microsoft Windows
Microsoft
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Web Conferencing
WebEx

Summary

Terminal Manager

Compensation: $175,000 - 190,000 Annually

The Terminal Manager is responsible for leading all aspects of a high-volume domestic freight forwarding operation. This role provides strategic and day?to?day leadership to ensure safe, compliant, and efficient movement of freight from inbound receipt through final delivery. The Terminal Manager ensures operational performance aligns with contractual, service, financial, and regulatory commitments across all supported modes. They drive workforce planning, capacity management, cost control, and terminal productivity through strong operational discipline and data?driven decision?making. They partner with transportation providers, carriers, customers, and internal teams to ensure seamless handoffs and service delivery.

Responsibilities

Lead all activity across the terminal?s domestic freight forwarding operations.
Ensure service, financial, safety, quality, and regulatory requirements are met across all transportation modes.
Coach operations and support teams to drive consistent execution, operational discipline, and process accuracy.
Own terminal P&L performance, including labor, variable costs, period expenses, and cost-to-serve across modes.
Lead workforce planning, volume forecasting, transportation capacity alignment, and cross?mode resource allocation based on network and customer demand.
Monitor terminal operational and financial performance, identify variances, and implement corrective actions.
Manage terminal capital expenditures tied to approved investments, terminal improvements, and handling needs.
Sponsor and lead initiatives that improve productivity, quality, velocity, safety, and cost performance.
Establish and manage terminal KPIs aligned with safety, regulatory compliance, on?time performance, mode accuracy, cost, and productivity.
Lead regular operational, transportation, and performance reviews to assess results and identify improvement opportunities.
Proactively manage employee relations through communication, coaching, performance feedback, and team development.
Ensure robust safety practices and full compliance with DOT, OSHA, TSA, FMC, IATA, rail, and other mode-specific regulations.
Collaborate with carriers, drayage providers, freight forwarders, brokers, linehaul partners, and regulatory authorities to ensure smooth operations.
Support and promote continuous improvement methodologies using data, structured problem-solving, and transportation analytics.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: Undergraduate degree in Supply Chain Management, Business, Transportation, Logistics, or a related field preferred; High School Diploma or GED/equivalent required.
Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required, including operation of applicable material handling equipment (MHE) such as sit-down/stand-up forklifts, reach trucks, order pickers, pallet riders, or other specialized MHE as required by the site. Additional equipment certifications may be required depending on facility needs.
Training in Lean, Six Sigma, DOT compliance, IATA/IMDG familiarity, or similar is preferred.
Experience: 5+ years of leadership experience in domestic freight forwarding, 3PL, contract logistics, or operational environments involving ground, air, ocean, or rail.
Strong working knowledge of transportation processes, carrier operations, freight flow management, and terminal/linehaul coordination.
Strong functional understanding of TMS, WMS, ERP (McLeod, SAP, Oracle, etc.), and reporting/data tools.
Proven ability to manage operational KPIs, labor planning, transportation capacity, and cost performance.
Experience developing and using dashboards, scorecards, and transportation KPI reporting to manage terminal performance.
Ability to create, track, and interpret safety, quality, delivery, cost, and productivity metrics across multiple transportation modes.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

#LI-Onsite #LI-KB1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: appfeed
Position Id: 27106_41974
Posted 9 days ago

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Job Details

Skills

SAFE
Capacity Management
Cost Control
Decision-making
Service Delivery
Profit And Loss
Workforce Planning
Forecasting
Resource Allocation
Network
Finance
Capital Expenditures
Investments
Apache Velocity
Communication
Coaching
Team Building
Continuous Improvement
Problem Solving
Conflict Resolution
Analytics
Supply Chain Management
Forklift
Material Handling
System Integration Testing
Training
Lean Six Sigma
Regulatory Compliance
Leadership
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Logistics
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Collaboration
TMS
WMS
Enterprise Resource Planning
SAP
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Dashboard
KPI
Reporting
Management
Productivity
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Microsoft
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Web Conferencing
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SAFE
Capacity Management
Cost Control
Decision-making
Service Delivery
Profit And Loss
Workforce Planning
Forecasting
Resource Allocation
Network
Finance
Capital Expenditures
Investments
Apache Velocity
Communication
Coaching
Team Building
Continuous Improvement
Problem Solving
Conflict Resolution
Analytics
Supply Chain Management
Forklift
Material Handling
System Integration Testing
Training
Lean Six Sigma
Regulatory Compliance
Leadership
3PL
Logistics
Adobe AIR
Collaboration
TMS
WMS
Enterprise Resource Planning
SAP
Oracle
Dashboard
KPI
Reporting
Management
Productivity
Microsoft Windows
Microsoft
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Web Conferencing
WebEx

Summary

Terminal Manager

Compensation: $175,000 - 190,000 Annually

Responsibilities

Lead all activity across the terminal?s domestic freight forwarding operations.
Ensure service, financial, safety, quality, and regulatory requirements are met across all transportation modes.
Coach operations and support teams to drive consistent execution, operational discipline, and process accuracy.
Own terminal P&L performance, including labor, variable costs, period expenses, and cost-to-serve across modes.
Lead workforce planning, volume forecasting, transportation capacity alignment, and cross?mode resource allocation based on network and customer demand.
Monitor terminal operational and financial performance, identify variances, and implement corrective actions.
Manage terminal capital expenditures tied to approved investments, terminal improvements, and handling needs.
Sponsor and lead initiatives that improve productivity, quality, velocity, safety, and cost performance.
Establish and manage terminal KPIs aligned with safety, regulatory compliance, on?time performance, mode accuracy, cost, and productivity.
Lead regular operational, transportation, and performance reviews to assess results and identify improvement opportunities.
Proactively manage employee relations through communication, coaching, performance feedback, and team development.
Ensure robust safety practices and full compliance with DOT, OSHA, TSA, FMC, IATA, rail, and other mode-specific regulations.
Collaborate with carriers, drayage providers, freight forwarders, brokers, linehaul partners, and regulatory authorities to ensure smooth operations.
Support and promote continuous improvement methodologies using data, structured problem-solving, and transportation analytics.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: Undergraduate degree in Supply Chain Management, Business, Transportation, Logistics, or a related field preferred; High School Diploma or GED/equivalent required.
Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required, including operation of applicable material handling equipment (MHE) such as sit-down/stand-up forklifts, reach trucks, order pickers, pallet riders, or other specialized MHE as required by the site. Additional equipment certifications may be required depending on facility needs.
Training in Lean, Six Sigma, DOT compliance, IATA/IMDG familiarity, or similar is preferred.
Experience: 5+ years of leadership experience in domestic freight forwarding, 3PL, contract logistics, or operational environments involving ground, air, ocean, or rail.
Strong working knowledge of transportation processes, carrier operations, freight flow management, and terminal/linehaul coordination.
Strong functional understanding of TMS, WMS, ERP (McLeod, SAP, Oracle, etc.), and reporting/data tools.
Proven ability to manage operational KPIs, labor planning, transportation capacity, and cost performance.
Experience developing and using dashboards, scorecards, and transportation KPI reporting to manage terminal performance.
Ability to create, track, and interpret safety, quality, delivery, cost, and productivity metrics across multiple transportation modes.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

#LI-Onsite #LI-KB1

Dice Id: appfeed
Position Id: 27106_41974
Posted 9 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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