Medtronic - Data Center Technical Project Lead

Reporting

* Maintain and update Medtronic's StruxureWare Data Centre Operations Information Management system, and supporting documentation.

* Prepare and deliver reports on Data Centre utilisation statistics.

* Conduct data centre surveys of electrical systems, and lead improvements.

* Create and maintain accurate and credible records of maintenance, changes, problems, methods-of-procedures (MOPs) and resolutions.

* Work directly with Woodbury facilities and be the key IT contact for the site

* Manage Projects and locations in the Mid-West area and MSP activities

Projects

* Coordinate large multi-site infrastructure rollouts globally, SAP/HAHA, Datacentre Core Refreshs.

* Gather, create, drill and document DR scenarios for the Woodbury Datacentre.

* Manage internal projects as assigned.

* Support external Project implementations thru attending meetings and insuring deliverables and tasks assigned are completed and providing project status updated to the team.

A Day in the Life

* Use a combination of product management and application knowledge to guide customers through successful implementations.

* Networking background would be useful given ACI and Juniper rollouts

* Vendor Management: Effectively communicate with customers via email, phone, and other electronic methods to ensure client's effective use of products.

* Site Support - Align with Site IT support - Support site teams in closet clean-up, switch port optimization, and survey work as needed. Communicate and set standards clearly with our connectivity team.

* Own and manage DC team process and procedure documentation -

* Own DCIM - StruxureWare Data Centre Operations Information Management, DCO / DCE

* Co-Ordinate repairs, corrective maintenance, and routine installations with site teams.

* Ensure server and application compliance with security and performance requirements.

* Provide input into training material for seminars, practical and online training.

* Providing IT support to staff and customers, as well as respond to the server and network issues.

* Communicate, work with, and support our Corporate Facilities team and Vendors for onsite datacentre facilities.

* Communicate, work with, and support our Co-Location vendors that host offsite datacentre facilities.

Must Have: Minimum Requirements for DC Engineer jobs.

* Working in and with a globally dispersed team.

* Experience with a large multi-national Datacentre environment, with both On-Prem and Co-Located Datacentres.

* Strong leadership, self-management, time management, and problem-solving skills.

* Requires careful attention to detail.

* Bachelor's Degree in engineering / computer science or significant industry experience.

* ServiceNow and change control experience

* You should have 4 years of relevant experience.

Nice to Have

* A degree in computer science or related field - or significant Industry experience

* Experience in testing and validation of infrastructure builds for regulated environments.

* Experience is preparation and presentation for Audits.

* Experience in a very large Corporate environment dealing with hundreds of sites.

* Experience with racking and hardware installation would be an advantage. DELL, HPE, Cisco, APC and Veritas Equipment and Maintenance/Support Experience

* Experience working in a medical regulated environment considered a plus

* Excellent documentation and presentation preparation skills