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L1 and L2

Galaxy i Technologies, Inc.

Malvern, Pennsylvania • Yesterday

Contract, Third Party

$45 - $50

L1.5 / L2 Support Engineer – API Gateway, SiteMinder & Auth0

Galaxy i Technologies, Inc.

Malvern, Pennsylvania • Yesterday

Third Party, Contract

Depends on Experience

Galaxy i Technologies, Inc.

Job Details

Skills

L1 And L2

Summary

Job Title : L1.5 / L2 Support Engineer – API Gateway, SiteMinder & Auth0

Location : Malvern, PA

JD :

Role Name - L1.5 / L2 Support Engineer – API Gateway, SiteMinder & Auth0

ROLE_DESCRIPTION -
Monitor and support CA API Gateway, SiteMinder, and Auth0 environments to ensure high availability and secure authentication services.
•Perform initial troubleshooting and incident resolution for authentication, SSO, MFA, and API access-related issues.
•Analyze logs and alerts using Splunk and monitoring tools to identify and resolve production issues.
•Support OAuth 2.0, OpenID Connect (OIDC), SAML, and JWT authentication flows and integrations.
•Handle user access, policy validation, certificate renewals, and configuration checks across IAM platforms.

•Coordinate with L3/Engineering teams for complex issues and perform incident tracking, escalation, and RCA documentation.
•Ensure adherence to security, compliance, and operational procedures while providing 24x7 production support.
Skills: EIS : Product Support - Product Engineering
Experience Required: 6-8

Best regards,
Parvesh Kumar
Account Manager

Galaxy i Technologies, Inc

9927 E Bell Road, Suite 110

Scottsdale, Arizona - 85260

Web:

Email:

PH:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10374872
Position Id: 36813-43206-1790273453
Posted 1 day ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.

Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.

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Malvern, Pennsylvania

•

Yesterday

L1.5 / L2 Support Engineer API Gateway, SiteMinder & Auth0 Contract Malvern, PA Job Description: Role Name - L1.5 / L2 Support Engineer API Gateway, SiteMinder & Auth0 Monitor and support CA API Gateway, SiteMinder, and Auth0 environments to ensure high availability and secure authentication services. Perform initial troubleshooting and incident resolution for authentication, SSO, MFA, and API access-related issues. Analyze logs and alerts using Splunk and monitoring tools to identi

Third Party, Contract

Depends on Experience

Axway Lead

Hybrid in Richardson, Texas

•

Today

Job Title: Axway Lead Contract Work Location & Reporting Address: Richardson, TX 75082 Hybrid (2-3 days onsite requirement per week) Job Details: Minimum years of experience required: 7+ years Certification needed: Not mandatory, but nice-to-have Must Have Skills: AXWAY B2B, SI,EDI Nice to Have Skills: None Detailed Job Description: Integration Development: Design and configure APIs, policies, and routing rules within the Axway API Gateway and API Manager. Managed File T

Contract, Third Party

Depends on Experience

Axway Developer

Richardson, Texas

•

Today

Job Title: Axway Developer Work Location: Richardson, TX 75082 Hybrid (2-3 days onsite requirement per week) Contract duration: 12 months Interview Process (Is face to face required?) 1st round interview is virtual/video interview; 2nd round interview might be in-person Job Details: Minimum years of experience required: 7+ years Must Have Skills: AXWAY B2B, SI,EDI Detailed Job Description: Integration Development: Design and configure APIs, policies, and routing rules within the Axway API Gat

Contract, Third Party

Depends on Experience