Must Have Technical/Functional Skills
• 15+ years of SAP program management experience, including at least three end-to-end SAP S/4HANA implementation programs.
• Experience leading large ERP transformation programs with budgets exceeding $10M.
• Strong knowledge of SAP Activate methodology and Greenfield and Brownfield S/4HANA deployments.
• Broad understanding of SAP Finance (FI/CO), Procure-to-Pay, Order-to-Cash, Supply Chain, Manufacturing, Logistics, and Master Data Governance.
• Experience with Commodity Management or Commodity Trading and Risk Management (CTRM) is preferred.
• Expertise in program planning, execution, governance, PMO management, executive reporting, and steering committee leadership.
• Strong budget, financial, commercial, SOW, risk, issue, dependency, and change-request management experience.
• Proven ability to coordinate functional, technical, integration, data migration, testing, change management, SAP Services, and third-party teams.
• Experience leading Fit-Gap, Design, Build, SIT, UAT, Cutover, Go-Live, Hypercare, and stabilization activities.
• Experience managing global onsite and offshore delivery teams, staffing plans, vendors, quality, and organizational readiness.
Roles & Responsibilities
• Own end-to-end delivery of the SAP S/4HANA transformation program across all workstreams.
• Establish the program execution strategy, governance model, delivery roadmap, reporting cadence, and decision forums.
• Manage scope, schedule, budget, quality, resources, dependencies, and outcomes across program tracks.
• Act as the primary interface and escalation point for customer executives, leadership, SAP Services, business stakeholders, and partners.
• Lead executive reviews and steering committee meetings, presenting status, risks, decisions, recommendations, and recovery plans.
• Define and monitor KPIs, dashboards, milestones, phase gates, RAID items, deployment readiness, and project health indicators.
• Coordinate functional, technical, integration, data, testing, change management, SAP Services, and third-party vendor delivery.
• Ensure successful completion of Fit-Gap, Design, Build, SIT, UAT, Cutover, Go-Live, Hypercare, and stabilization phases.
• Manage program financials, revenue realization, effort consumption, forecasts, SOW commitments, contractual obligations, and change requests.
• Proactively identify and mitigate risks, resolve critical issues, and drive timely cross-functional decisions.
• Govern onsite and offshore staffing, recruitment, onboarding, resource fulfillment, capability building, and succession planning.
• Ensure adherence to delivery, quality, security, and compliance standards while maintaining strong customer relationships.
Generic Managerial Skills, If any
• Exceptional executive communication, presentation, and stakeholder management skills.
• Strategic thinking with strong decision-making, analytical, and financial acumen.
• Effective conflict resolution, negotiation, and multi-vendor coordination skills.
• Ability to manage ambiguity, establish accountability, and drive measurable outcomes.
• Strong customer relationship management and leadership across di stributed teams.
• High ownership mindset with a consistent focus on delivery excellence.
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