Key Responsibilities & Skills
Experience in Business Analysis and Project Management, preferably within Consumer Banking or Financial Services.
Responsible for tracking and managing end-to-end business and technical requirements across MuleSoft integration projects.
Strong hands-on experience with JIRA for managing epics, user stories, tasks, dependencies, defects, and project progress.
Work closely with MuleSoft developers, architects, business stakeholders, and QA teams to ensure requirements are clearly documented, prioritized, and delivered on time.
Manage project schedules, milestones, deliverables, risks, issues, and dependencies across integration workstreams.
Drive requirement follow-ups, stakeholder discussions, action item tracking, and resolution of project blockers.
Support project planning, sprint planning, backlog refinement, status reporting, and Agile delivery activities.
Track integration deliverables through development, SIT, UAT, and production deployment.
Prepare project status reports, RAID logs, JIRA dashboards, and management updates.
Demonstrate strong ownership, communication, stakeholder management, and problem-solving skills.
Mandatory Skills
3–5 years of experience in Business Analysis and IT Project Management.
Strong hands-on experience with JIRA, including requirements and project tracking.
Working knowledge of MuleSoft, API integrations, and integration delivery lifecycle.
Experience managing project plans, milestones, risks, issues, and dependencies.
Strong understanding of Agile/Scrum methodologies.
Excellent communication, documentation, and stakeholder management skills.
Preferred Skills
Consumer Banking / Credit Union domain experience.
Exposure to Salesforce, core banking systems, and third-party integrations.
Familiarity with REST APIs, JSON, XML, and Confluence.
Primary Role Expectation: Looking for a hands-on Junior Business Analyst / Project Manager who can take ownership of requirements tracking, JIRA management, project planning, dependency management, and delivery tracking for the MuleSoft Integration team.
Note: This is a Business Analysis and Project Management role, not a Project Coordinator or MuleSoft Developer position.
