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Tier 3 Support Analyst

Resourcesoft, Inc.

Mechanicsburg, Pennsylvania • Today

Easy Apply

Third Party, Contract

Depends on Experience

Tier 3 Support Analyst / Full-Time / Hybrid / Mechanicsburg, PA

Domino Technologies

Hybrid in Mechanicsburg, Pennsylvania • Today

Easy Apply

Full-time

60000 - 65000

Need Tech Support Analyst Level-3 in Mechanicsburg, PA - Onsite - F2F interview

Sarum LLC

Mechanicsburg, Pennsylvania • Today

Easy Apply

Contract

3rd level Technical Support Analyst - Onsite - Long Term Contract - Mechanicsburg, PA - B4218B

Technovision, Inc.

Mechanicsburg, Pennsylvania • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Desktop Engineer/3rd Level Support Analyst

Morph Enterprise LLC

Pennsylvania • Today

Easy Apply

Contract

Depends on Experience

Tier 1 Support Analyst

Gridiron IT Solutions

Remote • 17d ago

Easy Apply

Full-time

$35 - $45

Tier 3 Engineer

Integral

Remote or Tysons, Virginia • Today

Full-time

USD 110,000.00 - 138,000.00 per year

Level 3 Application Support

Kforce Technology Staffing

Remote or Tampa, Florida • Today

Contract

$59 - $59 hourly

Production Support Analyst

Technology Ventures

Remote • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Production Support Analyst

Data Computer Corp America

Remote • 20d ago

Easy Apply

Full-time

120000 - 145000

Technical Support Analyst (Su-Th 9:00a-5:30p)

ScriptPro

Remote • Today

Full-time

USD 24.00 per hour

Systems Admin Tier3 Entra Admin

Datamatics Global Services, Inc.

Remote • 7d ago

Easy Apply

Full-time

Depends on Experience

Resourcesoft, Inc.

Job Details

Skills

Tier 3 Support
SCCM
MECM
OSD
Application Packaging
VMware AirWatch
Workspace ONE
VDI
Virtual Desktop Infrastructure
Desktop Engineering
Active Directory
Endpoint Management
OS Deployment
Hardware Troubleshooting
System Integration

Summary

Requirements

3 or more years of experience in Tier 3 IT technical support and endpoint infrastructure administration.
Proficiency in Microsoft SCCM/MECM for application packaging, deployments, and OSD task sequences.
Experience with VMware AirWatch or Workspace ONE console administration and mobile asset management.
Experience in Virtual Desktop Infrastructure (VDI) session administration and connectivity troubleshooting.
Experience with custom OS imaging, restricted user environment lockdown, and beta software testing.
Experience in Active Directory directory services, endpoint security controls, and hardware evaluations.
Excellent verbal and written communication skills.

Responsibilities

Resolve complex Tier 3 hardware, software, and network operating system escalations across enterprise environments.
Build, maintain, and execute automated application packages and OSD task sequences using SCCM.
Administer mobile device profiles, asset inventories, and management policies within the AirWatch console.
Troubleshoot and support Virtual Desktop Infrastructure (VDI) user sessions, latency issues, and broker connections.
Maintain, test, and customize secure operating system image builds for specialized institutional endpoints.
Conduct interoperability testing and evaluate beta application releases to support system migrations.
Review IT hardware procurement specifications and collaborate with support teams to document technical resolutions.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10117734
Position Id: 22146-27990-1789063103
Posted 3 hours ago

Company Info

About Resourcesoft, Inc.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

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Technical Support & Onboarding Analyst

Harrisburg, Pennsylvania

•

6d ago

Requirements 4 or more years of experience in technical customer support and business systems analysis. Proficiency in Single Sign-On (SSO) authentication, account provisioning, and identity recovery. Experience with electronic reporting platforms, vital records data systems, or healthcare databases. Experience in technical workflow analysis to optimize business processes for electronic adoption. Experience with Microsoft Office applications including Excel, Word, Teams, and SharePoint repositor

Easy Apply

Third Party, Contract

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Endpoint Systems Engineer

Boston, Massachusetts

•

Yesterday

Requirements 3 or more years of experience in enterprise endpoint engineering and device lifecycle administration. Proficiency in Microsoft Intune, SCCM/MECM, and automated software packaging platforms. Experience with PowerShell scripting to automate device configuration and administrative management tasks. Experience in Active Directory, Microsoft Entra ID, and Group Policy Object (GPO) architecture. Experience with Windows and macOS operating system deployment, configuration baselines, and im

Easy Apply

Contract, Third Party

Depends on Experience

Resourcesoft, Inc.

Job Details

Skills

Tier 3 Support
SCCM
MECM
OSD
Application Packaging
VMware AirWatch
Workspace ONE
VDI
Virtual Desktop Infrastructure
Desktop Engineering
Active Directory
Endpoint Management
OS Deployment
Hardware Troubleshooting
System Integration

Summary

Requirements

3 or more years of experience in Tier 3 IT technical support and endpoint infrastructure administration.
Proficiency in Microsoft SCCM/MECM for application packaging, deployments, and OSD task sequences.
Experience with VMware AirWatch or Workspace ONE console administration and mobile asset management.
Experience in Virtual Desktop Infrastructure (VDI) session administration and connectivity troubleshooting.
Experience with custom OS imaging, restricted user environment lockdown, and beta software testing.
Experience in Active Directory directory services, endpoint security controls, and hardware evaluations.
Excellent verbal and written communication skills.

Responsibilities

Resolve complex Tier 3 hardware, software, and network operating system escalations across enterprise environments.
Build, maintain, and execute automated application packages and OSD task sequences using SCCM.
Administer mobile device profiles, asset inventories, and management policies within the AirWatch console.
Troubleshoot and support Virtual Desktop Infrastructure (VDI) user sessions, latency issues, and broker connections.
Maintain, test, and customize secure operating system image builds for specialized institutional endpoints.
Conduct interoperability testing and evaluate beta application releases to support system migrations.
Review IT hardware procurement specifications and collaborate with support teams to document technical resolutions.

For more information about Resourcesoft and our services, please visit our website.

Dice Id: 10117734
Position Id: 22146-27990-1789063103
Posted 3 hours ago

Company Info

About Resourcesoft, Inc.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Go to company profile

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

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Similar Jobs

Technical Support & Onboarding Analyst

Harrisburg, Pennsylvania

•

6d ago

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Endpoint Systems Engineer

Boston, Massachusetts

•

Yesterday

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