Date Posted: 09/23/2026
Hiring Organization: Rose International
Position Number: 507975
Industry: Healthcare
Job Title: Senior Business Analyst Developer Experience & Engineering Analytics
Job Location: Memphis, TN, USA, 38105
Work Model: Onsite
Shift: Monday- Friday 8:00-5:00pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 55.00
Max Hourly Rate($): 60.00
Must Have Skills/Attributes: Business Analysis, CI/CD tools, MuleSoft, SCM
Experience Desired: Experience with Internal Developer Platforms (IDPs) like Backstage (5+ yrs); Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack) (2-3 yrs); Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD). (2-3 yrs); Experience in configuring and analyzing SaaS platforms (2-3 yrs)
Required Minimum Education: Associate's Degree
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
Required Education:
Associate Degree
Preferred Education
Bachelor's Degree
Required Skills & Experience:
5+ years' experience
Experience with Internal Developer Platforms (IDPs) like Backstage.
Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD).
Strong product thinking and empathy for developer workflows.
Ability to measure and improve developer productivity using telemetry and feedback.
Experience in configuring and analyzing SaaS platforms would be beneficial.
Excellent communication and cross-functional collaboration.
Top 3 Skills:
Ability to take data from multiple sources and create dashboards that communicate insights clearly to both technical and non-technical stakeholders
A strong understanding of software development, the developer journey, and developer tooling.
Excellent communication skills to work with engineering teams and leadership.
Ideal Candidate Profile:
Analyst with a strong understanding of software delivery performance metrics and developer experience tooling, to join a team that is focused on measuring and improving the developer experience across the IT division.
Successful candidates will understand how software delivery metrics can be used to understand developer experience improvement opportunities, identify bottlenecks and areas for improvement, and be able to communicate these with engineering teams and leadership. This role will also involve conducting analysis on existing applications owned by the team, such as MuleSoft, Amplify, and Backstage, in order to help the team make sound decisions on application enhancements.
This is a highly collaborative position, in person/local in preferred, as they will be working directly with the Software Engineering Manager. There will be a degree of team training, more along the lines of supporting demos, organizational tools, and explaining engineering metrics and how our tools/processes can improve them. As far as tools go, the specific tool shouldn't be a dealbreaker, as skills in any CI/CD, SCM, or analytics tool should be transferrable in this case.
This role involves partnering with a broad range of stakeholders, including Engineers, Managers, Directors, and Product Owners. The ability to communicate technical challenges and translate engineering metrics into meaningful insights for non-technical audiences is essential. Strong communication and interpersonal skills are critical, as this individual will be expected to confidently share perspectives, provide recommendations, and contribute solutions in a collaborative environment. Given that this is a relatively new area of focus for the organization, the ideal candidate will be comfortable helping shape processes.
Job Responsibilities:
Implement and maintain software delivery performance metrics using tools like LinearB, Sleuth, or custom dashboards.
Analyze DORA metrics, cycle time, PR throughput, and other engineering KPIs to identify bottlenecks and improvement opportunities.
Implement analytics and feedback loops to continuously improve developer experience. Collaborate with engineering leadership to define success metrics and reporting cadences.
Support the engineering team in building and maintaining intuitive self-service tools for infrastructure provisioning, CI/CD setup, software development, and environment management.
Create and maintain developer documentation and onboarding guides.
Hands-on with configuring our metrics platform (LinearB), which integrates with Jira and Bitbucket; understanding those types of tools is critical.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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