Job#: 3043962 Job Description: Content Designer
Location: Remote U.S.
Role Overview
The purpose of this role is to shape product experiences by creating useful and meaningful content that helps users complete tasks. This position will set the vision for content and drive cohesive product narratives across multiple platforms and touch points. The role involves managing the user experience writing workflow, maintaining deadlines, and ensuring timely deliverables to the design team while working on moderately complex projects.
Key Responsibilities
- Design, write, edit, test, and improve content for product flows, interface language, emails, push notifications, and educational materials.
- Develop and manage an effective content strategy throughout the product development process.
- Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives.
- Utilize storytelling and narrative skills to improve user experience.
- Create and manage content guidelines, principles, and best practices for voice and tone, headers, and calls to action.
- Identify opportunities to define and establish conventions for messaging.
- Inventory and audit existing content to identify gaps and opportunities for improvement.
- Collaborate with partners across product, design, research, customer experience, legal, and engineering.
- Advocate for content best practices within the UX Design team.
- Research and analyze moderately complex messaging problems to identify solutions.
- Originate new concepts, strategies, or innovative approaches to user experience messaging.
- Work on multiple projects, prioritizing them according to project needs and timelines.
Required Qualifications
Education: A Bachelor's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience is required.
Experience: A minimum of 5 years of experience in UX Content Design, UX writing, or Content Strategy is required.
Skills:- Advanced skill in project management, including leading project teams and managing timelines.
- Ability to lead, guide, and mentor others.
- Ability to articulate design concepts to a broad audience.
- Advanced verbal and visual communication skills.
- Advanced detail and organizational skills.
- Ability to apply analytical, creative, visual, and critical thinking.
- Advanced knowledge of effective writing and editing.
- Experience with user-centered design processes and best practices.
- Working knowledge of modern development standards such as HTML, XHTML, AJAX, JavaScript, and CSS.
- Working knowledge of web, mobile, and application design.
- Working knowledge of best practices for web and mobile-based content, tools, and forms.
Preferred Qualifications
- A Master's degree in English, Communications, Journalism, or an equivalent field.
- Knowledge of the financial services industry and its products.
- Human Factors Institute Certified Analyst.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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