Search Jobs | Dice.com

15 results (1 new)

Group by company

Technical Support Manager

Zolon Tech Solutions Inc

Merrifield, Virginia • Today

Easy Apply

Contract

Technical Support Manager - Robotics

Johnson & Johnson

Remote or Santa Clara, California • Today

Full-time

USD 102,000.00 - 177,100.00 per year

Senior Technical Support Manager - Envysion (Hybrid)

Motorola Solutions

Remote or Allen, Texas • Today

Full-time

USD 105,000.00 - 115,000.00 per year

Technical Support Specialist

Sherpa 6

Springfield, Virginia • Today

Full-time

USD 70,000.00 - 95,000.00 per year

IT Technical Manager

GovCIO

Fairfax, Virginia • Today

Full-time

USD 150,000.00 - 170,000.00 per year

Technical Manager

Core Group Resources

Dulles, Virginia • 3d ago

Full-time

Manager, Technical Services & Customer Support

Motorola Solutions

Remote or New Hampshire • Today

Full-time

USD 95,000.00 - 105,000.00 per year

Technical Support Supervisor

HME, Inc.

Remote or Phoenix, Arizona • Today

Full-time

USD 72,000.00 - 86,000.00 per year

Technical Support Engineer

Plaid

Remote or Seattle, Washington • Today

Full-time

USD 73,872.00 - 110,000.00 per year

Tech Support Manager

Robert Half

Remote or Jasper, Indiana • Today

Easy Apply

Contract

Technical Support Engineer

Snyk

Remote or North Carolina • 20d ago

Full-time

MANAGER TECHNICAL SERVICES

Empresent Global, LLC

Remote • 14d ago

Easy Apply

Full-time

150,000 - 170,000

Senior Technical Manager

Techgene Solutions LLC

Remote • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

$DOE

Technology Manager

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 105,660.00 per year

Technical Support Engineer

Kalepa

Remote • Today

Full-time

USD 85,000.00 - 135,000.00 per year

Job Details

Skills

API
SQL
SAFE
Web Applications
CI/CD
LINUX
WINDOWS
web services
Leadership
Docker
Continuous Delivery
Continuous Integration
Production Support
Change Management

Summary

Role: Senior Software Technical Support Manager

Location: Merrifield, VA (Onsite)

Duration: 6+ Months Contract & High chances of extensions

Contract type: W2 Only - No C2C or 1099

Job Description:

Senior Software Technical Support Manager Client is looking for Senior Software Technical Support Manager to support to our federal client's Delivery & Retail Systems Support Program across multiple active and emerging initiatives to deliver cost-effective solutions that enhance performance and meet business needs related to software change management and retail equipment used in full-service retail counters, postal self-service environments, and Contract Postal Unit (CPU) locations.
The Senior Software Technical Manager will serve as a senior technical resource supporting the Program Management team throughout software planning, maintenance, development, and production support activities. The position will provide technical support and assist Program Management in identifying technical requirements, dependencies, risks, impacts, and readiness requirements associated with software changes. The position requires broad technical knowledge across enterprise software applications, infrastructure, interfaces, production environments, and software development processes.

Key Responsibilities:

Managing the entire Software Development Life Cycle (SDLC).
Maintaining Optimal System performance and proactively mitigating risks early.
Take projects from assignment to implementation.
Support management team's efforts in change management, dependency risks and Critical Path Method to map risk burndown charts.
Recommend and take action to improve processes.
Team velocity and capacity planning,
Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

One or more of the following certifications is required:

SAFe Release Train Engineer (RTE)
SAFe Architect
PMI Agile Certified Practitioner (PMI-ACP)

Required Experience:

A minimum of eight (8) to twelve (12) years' relevant Enterprise Software Development
A degree from an accredited College/University in the applicable field of services.
Experience supporting complex, integrated production software systems, Dependency risks and Critical Path Method to map risk burndown charts.
Experience working across multiple technical teams and system dependencies.
Demonstrated ability to identify technical risks and dependencies during the early stages of software planning.
Experience supporting production incidents, performance problems, defect resolution, and software maintenance activities.
Minimum 3 years' Experience with Computer Programming and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD
Strong understanding of the Software Development Life Cycle (SDLC).
Ability to recognize technical risks and dependencies before development begins.
Ability to analyze complex software changes across multiple systems and technical organizations.
Ability to coordinate technical teams during high-priority production incidents.
Ability to communicate complex technical information clearly to Program Managers and non-technical stakeholders.
Strong analytical, troubleshooting, planning, documentation, and communication skills.
Demonstrated leadership, organization, time management, budget management, and adaptability.
Excellent communication skills, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
Software maintenance and sustainment
Software project planning and change planning
Technical discovery and requirements review
Development readiness assessment
APIs and web services
System interfaces and Interface Control Documents (ICDs)
Application and server architecture
Windows and/or Linux server environments
Network connectivity fundamentals
Databases and SQL concepts
Docker/Kubernetes and CI/CD pipelines
GitHub
Microsoft Excel, Word, PowerPoint, Outlook, Teams
Zoom

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: zolva001
Position Id: 9134845
Posted 16 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Jani Basha

Delivery Manager @ Zolon Tech Solutions Inc

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Merrifield, Virginia

•

Today

WHAT YOULL NEED TO SUCCEED:EducationA degree from an accredited College/University in the applicable field of services is required.List of tasks to be performed:Responsible for managing the entire SLDC life Cyle.Maintaining Optimal System performance and proactively mitigating risks early.Takes projects from assignment to implementation.Supports management teams efforts in change management, Dependency risks and Critical Path Method to map risk burndown charts.Recommend and take action to improv

Easy Apply

Full-time, Third Party

Depends on Experience

Lead Software Engineer

Rockville, Maryland

•

Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Lead Software Engineer for a CONTRACT assignment with one of our premier Regulatory clients in the DMV area. Looking for a Lead software engineer for a contract role. The firm is a leading regulatory authority, with multi-tier applications on the cloud (AWS). Successful candidates will be strong software developers with high-level knowledge Java fundamentals, Spring/Springboot, Python/Typescript, SQL, and AWS. Working independently,

Contract

Software Developer

Chantilly, Virginia

•

Today

Job Description Fusion Innovation's recent growth has earned us a top spot in the Inc 5000 Fastest Growing Private Companies in America and in Washington Business Journal's Best Places to Work multiple years in a row. Our team members are passionate about their work and are empowered to contribute their unique skills and perspectives to our projects. Here at Fusion, we put people first. When you join us, you don't just join a company, you join a family. If you are ready to be part of a fun and

Full-time

USD 100,000.00 - 215,000.00 per year

Software Engineer (C++, Python, and JavaScript)

Springfield, Virginia

•

4d ago

Razor is seeking an experienced Software Engineer (C++, Python, and JavaScript) to support the development of applications and APIs that enable users to perform advanced analytic functions. This role requires strong technical expertise in software development and enterprise application integration within a fast-paced, multidisciplinary environment. The Software Engineer will work closely with technical teams and stakeholders to design, develop, test, deploy, and maintain mission-crit

Full-time

USD 145,000.00 - 185,000.00 per year