Job#: 3036225 Job Description: JOB DESCRIPTIONAs a Sr. Business Analyst, you will apply your strategic and analytical skills to help solve company challenges. You will be responsible for understanding the current state of system functionality and assessing the needs of stakeholders including our external business partners, contributing to solution designs, and documenting the requirements needed to achieve desired business outcomes. You will operate in an agile, collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Additionally, this role will seek to bridge the needs and requirements of business partners with the technical solutions of the delivery team.
Job Responsibilities- Contributing member of the product services group, understanding key business objectives for their assigned line of business and providing support to product and underwriting leadership in meeting those objectives.
- Facilitating communication between business stakeholders, external partners and our internal technical team.
- Develop a thorough understanding of existing APIs and become proficient in API analysis with our external partners.
- Partner with Product Owners, Scrum Masters, business stakeholders, and technical team members to understand business objectives, identify and shape potential solutions, and document requirements
- Develop test scenarios and test cases for use in system and integration testing
- Conduct ad-hoc data analysis as requested by team members and/or business stakeholders to assist in requirements gathering or defect resolution
- Provide functional design, clarifications, and other details on user stories to help the development teams build a quality product
- Review acceptance criteria for user stories, ensure that they meet the Definition of Ready and are always kept current.
- Develop test scenarios and test cases for use in system and integration testing
- Conduct ad-hoc data analysis as requested by team members and/or business stakeholders to assist in requirements gathering or defect resolution
- Triage root cause of defects impeding application functionality
- Help test software solutions as needed
- Assist in the development of technical documentation and training materials
- Consult with stakeholders, providing expertise on current system features and capabilities and informing approaches to achieve the desired business outcomes.
Education- Bachelor's degree preferred, or equivalent experience
Skill Sets- Solid understanding of API lifecycles and the importance of and strategies for managing contract change over time.
- An appreciation of how API capabilities need to fit into larger value chains and function coherently in conjunction with the company's portals, partners' applications, and third-party services.
- Firm understanding of the relationships among API contracts, specification documents, and sample Request/Response payloads as well as ability to interpret, analyze for consistency/accuracy, and produce these artifacts.
- Strong working knowledge of insurance underwriting systems a plus.
- Excellent analytical and problem-solving skills; ability to identify, resolve issues with minimal guidance
- Strong verbal skills with a demonstrated ability to clearly communicate technical matters to both technical and non-technical audiences
- Attention to detail and accuracy
- Strong organization and time management skills
- Strong desire for continuous improvement
- Demonstrated history of building partnerships across all teams and levels
Work Experience- 5+ years' experience as a Business Analyst in an insurance or insurance-related business
- 2+ years' experience working with APIs in a professional setting
- Strong working knowledge of underwriting and/or insurance related systems
- Prior experience working within agile software development environment
- Experience working with business partners and vendors including their software developers to understand existing and define new API capabilities and integrations.
- We offer a hybrid work schedule of 3 days in office and 2 days remote.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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