Job Title: ERP Techno-Functional Consultant
Skills: ERP, Oracle, JDE, JDA, or similar retail ERP/WMS solutions, GOLD ERP, Retail Domain, merchandising, procurement, replenishment, warehouse & store inventory, SQL, PL/SQL. & Java, Unix/Linux, shell scripts & batch scheduling, system integrations (EDI, flat files, XML, web services), ITIL incident
Experience: 10+ years minimum required
Key responsibilities
- Ability to learn application landscape and understand end-to-end business processes.
- Able to work effectively with business users, translate business requirements into technical requirements, and explain technical solutions in business terms.
- The role should be business-facing and require excellent communication skills.
- Focus on production support, reduce ticket volume, identify root causes, and drive permanent solutions.
- Participate in functional and technical design discussions and help shape solution direction.
- Validate development work delivered by implementation partners to ensure it meets business requirements.
- Translate functional requirements into clear functional specifications, user stories, acceptance criteria, and technical specifications for developers.
- Perform root cause analysis for recurring issues and drive permanent fixes through problem management.
- Lead testing activities, including SIT, UAT, and regression testing, etc.
- Support and lead enhancement initiatives through the full SDLC, from requirements gathering through deployment and hypercare.
- Build application knowledge, documentation, and business process expertise over time.
- A grocery and food background would be highly preferred given our environment.
Required skills and qualifications
- Bachelor's degree in Computer Science, Information Systems, Business or a related field, or equivalent experience.
- Candidates with strong experience in ERP such as Oracle, JDE, JDA, or similar retail ERP/WMS solutions
- GOLD experience is a strong plus but not mandatory.
- Strong retail domain knowledge: merchandising, procurement, replenishment, warehouse and store inventory.
- Strong SQL skills on Oracle; ability to read and debug PL/SQL. & Java
- Working knowledge of Unix/Linux, shell scripts and batch scheduling tools.
- Experience with system integrations (EDI, flat files, XML, web services).
- Solid grasp of SDLC and testing practice, in Agile and Waterfall delivery.
- Experience with ITIL incident, problem and change management and a ticketing tool such as Jira.
- Excellent written documentation skills: requirements, specifications, test cases and SOPs.
