· Experience working with large software systems including hardware integration and test.
· Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.
· Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation.
· Manage user accounts, groups, permissions, and security audits across large, multi‑team environments.
· Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.
· Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.
· Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.
· Support and/or lead Atlassian environment migrations, consolidations, and integrations.
· Improve and maintain Jira and Confluence security through regular audits and governance controls.
· Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.
· Provide training, knowledge‑sharing, and consultation to internal teams and external partners.
· Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration.
· Utilize Jira data for analytics, performance tracking, and incident management reporting.
Required Skills:
· Bachelor’s degree and 4+ years of relevant experience, including Atlassian experience across federal and commercial organizations.
· Additional experience may be considered in lieu of degree
· Active Secret security clearance
· IAT Level II Certification including 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.
· Experience designing custom dashboards, filters, and JQL queries.
· Experience performing system backups, audits, re-indexes, and documenting SOPs.
· Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
· Experience integrating Atlassian tools with AWS environments.
· Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences.
· Experience supporting agile delivery environments (Agile, SAFe).
Preferred Qualifications:
· Advanced JQL experience.
· Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
· Experience monitoring Atlassian infrastructure hosted on AWS.
· Experience developing documentation, training content, and architecture diagrams for enterprise users.
· Experience with Active Directory administration.
· ship required.
· One or more cloud certifications
