DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Wi-Fi Engineer
Location: Montreal, QC
Duration: 10 months
We are looking for a senior telecom engineer to join a team of telecommunications experts.
The ideal candidate possesses in-depth expertise in enterprise Wi-Fi solutions ‑and will collaborate with architecture, level 2 technical support, telecom maintenance teams, as well as other specialists in the field.
Responsibilities:
- Testing, operationalizing, deploying and optimizing Aruba and Ubiquiti WiFi networks.
- Provide maintenance and Level 3 technical support for WiFi infrastructures.
- Providing coaching to the N1 and N2 teams.
- Conduct performance analyses and propose improvements.
- Write technical reports and give structured technical presentations.
- Documenting detailed work procedures
Requirements and qualifications
- Hold a bachelor's degree in information technology engineering or electrical engineering, information technology and telecommunications profile or in a relevant field and be a member of the Ordre des ingénieurs du Québec (OIQ).
- Possess a minimum of 10 years of relevant experience with WiFi technologies, including 5 years with Aruba's latest products.
- Possess a minimum of 5 years of experience in the procedures for introducing or deploying new technologies in large companies (detailed architecture, tenders, configuration, testing, documentation).
- Possess relevant experience in IP networks and related technologies (Switching, level crossing keeper, etc.).
Skills and knowledge related to the position:
- Having demonstrated the ability to solve complex problems and think critically.
- Demonstrated ability to recommend and adapt solutions according to business needs.
- Having knowledge of scripting is an asset.
- Having a functional knowledge of English, both spoken and written, due to consulting documentation and exchanging information with suppliers or partners located outside Quebec and speaking a language other than French, is an asset.
- Demonstrate mastery of the following behavioral skills:
- Agile and results-oriented
- Work as part of a team
