
Prohires
Moss Point, Mississippi • Yesterday
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Contract
Depends on Experience
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Prohires
Moss Point, Mississippi • Yesterday
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Contract
Depends on Experience

V.L.S. Systems, Inc
Remote or Hybrid in Madison, Wisconsin • 7d ago
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Contract
Depends on Experience

nTech Solutions
Remote • Yesterday
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Contract
Depends on Experience

Candidates must have experience serving as primary point of contact for users experiencing help desk related issues.
· Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project.
· Experience in interacting with DHS program areas and technical staff regarding business and information technology needs.
· Manage receiving tickets, documents, prioritize, and track support requests from phone calls, emails, or chat portals.
· Experience with escalating issues and identifying complex or recurring problems and escalating them to supervisor/manager for resolution.
· Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions.
· Critical -thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.
🎯 Assessing qualifications...
Moss Point, Mississippi
•
Yesterday
Job DescriptionPosition Description and Job Skill Set Candidate must have experience serving as primary point of contact for users experiencing help desk related issues.Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project.Experience in interacting with progr
Easy Apply
Contract
Depends on Experience
Moss Point, Mississippi
•
Yesterday
Candidate must have experience serving as primary point of contact for users experiencing help desk related issues. Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project. Experience in interacting with DHS program areas and technical staff regarding business
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Contract, Third Party
Depends on Experience
Moss Point, Mississippi
•
Today
Description of the job functions the contractor will be expected to perform. Candidates must have experience serving as primary point of contact for users experiencing help desk related issues. Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project. Experienc
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Contract
60 - 70
Moss Point, Mississippi
•
Today
Dear Partner, Good Morning , Greetings from Nukasani group Inc !, We have below urgent long term contract for Business Analyst Help Desk & Benefits Systems Support, Jackson, MS, Onsite"immediately available for interviews, could you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details AND Skill Matrix, immediately. If you are not available, any referrals would be greatly appreciated. Interviews are in pro
Easy Apply
Contract
60 - 65