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Onsite Technical Support

ComTec Information Systems

Mount Pleasant, Pennsylvania • Today

Easy Apply

Contract

Up to $24

Remote Customer Technical Support

ADT LLC

Remote or Jacksonville, Florida • Today

Full-time

USD 17.00 - 20.00 per hour

Onsite Technical Lead - OneShield

Pacific Consultancy Services

Remote • 13d ago

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Customer Service

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Competitive

Field Service Engineer

Wabtec

Remote or Pittsburgh, Pennsylvania • Today

Full-time

USD 62,100.00 - 85,300.00 per year

Field Service Engineer

Bio-Techne

Remote or Massachusetts • Today

Full-time

USD 76,500.00 - 125,700.00 per year

Field Service Engineer

Laitram, LLC

Remote or Louisiana • Today

Full-time

USD 60,200.00 - 127,300.00 per year

Field Service Engineer

Intralox

Remote or New Orleans, Louisiana • Today

Full-time

USD 60,200.00 - 127,300.00 per year

Senior Value Analysis & Value Engineer / Design Engineer

Jabil Circuit Inc

Remote • Today

Full-time

USD 79,400.00 - 142,900.00 per year

Infrastructure Systems Engineer III

Conduent

Remote or Georgia • Today

Full-time

USD 85,470.00 - 111,000.00 per year

Transmission & Substation Services Engineer

FirstEnergy

Greensburg, Pennsylvania • Today

Full-time

Guidewire PolicyCenter Developer

Cloudious

Remote or Hybrid in Urbandale, Iowa • Today

Easy Apply

Contract, Third Party

$$80/hr on C2C

Job Details

Skills

IT Support
troubleshooting and incident resolution
PC hardware/software

Summary

Job Title: Onsite Technical Support
 Location: Mount Pleasant PA - 100% Onsite
 Duration: 1 Year, with possibility of extension based on performance and business need

Education: Minimum Associate Degree or Technical School + Experience
Experience: 3 4 years of professional IT Support experience
Language: Fluent in English required
 Job Summary 
Provide in-person Desk Side IT Support to end users, troubleshooting PC hardware/software, LAN, voice networks, mobile devices, printers, phones, and other IT equipment. Diagnose and resolve issues by coordinating with internal IT teams, operations groups, and vendors.

Key Responsibilities

Provide onsite and remote troubleshooting and incident resolution.
Support printers, mobile devices, MFA, Wi-Fi, email, Cisco phones, PCs, peripherals, and cabling.
Deploy and configure factory PCs, hardware, and software.
Assist with network connections, cabling, and integration of new devices/machines.
Document issues, solutions, and potential problems.
Provide user training and guidance on IT self-service tools.
Manage IT equipment/accessory inventory and maintain CMDB updates.
Coordinate logistics for shipping and moving IT devices across locations.
Support meeting rooms and common collaboration areas.
Host and support third-party technicians.
Perform regular checks of computer rooms, including temperature, air conditioning, cabling, and general functionality.
Follow OSS governance, escalation paths, Runbooks, SOPs, and knowledge articles.
Identify and report risks that may impact OSS service quality.

Qualifications

Formal qualification or apprenticeship in Information Technology.
3 4 years of professional IT Support experience.
Proactive, solution-oriented mindset with the ability to work independently.
Strong communication and customer-facing skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121335
Position Id: 9068451
Posted 19 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Srini Reddy

Account Manager / Recruitment Specialist @ ComTec Information Systems

View Profile

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Lead, IT

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Overview The IT Lead is responsible for overseeing day-to-day IT support operations while ensuring the delivery of high-quality, reliable technology services across the organization. Operating with limited supervision, this role provides technical leadership, serves as an escalation point, and drives continuous improvement in support processes and service delivery. This position requires a strong balance of hands-on technical expertise, operational oversight, and team leadership. The IT Lead p

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Job Details

Skills

IT Support
troubleshooting and incident resolution
PC hardware/software

Summary

Job Title: Onsite Technical Support
 Location: Mount Pleasant PA - 100% Onsite
 Duration: 1 Year, with possibility of extension based on performance and business need

Education: Minimum Associate Degree or Technical School + Experience
Experience: 3 4 years of professional IT Support experience
Language: Fluent in English required
 Job Summary 
Provide in-person Desk Side IT Support to end users, troubleshooting PC hardware/software, LAN, voice networks, mobile devices, printers, phones, and other IT equipment. Diagnose and resolve issues by coordinating with internal IT teams, operations groups, and vendors.

Key Responsibilities

Provide onsite and remote troubleshooting and incident resolution.
Support printers, mobile devices, MFA, Wi-Fi, email, Cisco phones, PCs, peripherals, and cabling.
Deploy and configure factory PCs, hardware, and software.
Assist with network connections, cabling, and integration of new devices/machines.
Document issues, solutions, and potential problems.
Provide user training and guidance on IT self-service tools.
Manage IT equipment/accessory inventory and maintain CMDB updates.
Coordinate logistics for shipping and moving IT devices across locations.
Support meeting rooms and common collaboration areas.
Host and support third-party technicians.
Perform regular checks of computer rooms, including temperature, air conditioning, cabling, and general functionality.
Follow OSS governance, escalation paths, Runbooks, SOPs, and knowledge articles.
Identify and report risks that may impact OSS service quality.

Qualifications

Formal qualification or apprenticeship in Information Technology.
3 4 years of professional IT Support experience.
Proactive, solution-oriented mindset with the ability to work independently.
Strong communication and customer-facing skills.

Dice Id: 10121335
Position Id: 9068451
Posted 19 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Srini Reddy

Account Manager / Recruitment Specialist @ ComTec Information Systems

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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