AgencyAdult Correction
DivisionCOO - OPS - Inst-Admin Prgms , Standards
Job Classification TitleBusiness Systems Analyst I (NS)
Position Number60071564
GradeNC16
About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of WorkAbout The Division of Institutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Key duties for the Division Data Analyst position include:
Manage and maintain data programs by collecting, integrating, analyzing, and reporting data from multiple sources to support business operations and decision-making.
Design, develop, and maintain complex reports, dashboards, queries, and data extracts using business intelligence and reporting tools (e.g., Power BI, Excel, Smartsheet, databases, and related technologies).
Collaborate with stakeholders to define reporting requirements, interpret data, communicate findings, and provide recommendations through reports, dashboards, and data visualizations.
Monitor and ensure data quality by identifying discrepancies, troubleshooting issues, validating reports, and implementing process improvements to enhance data integrity and reporting accuracy.
Lead and support data-related projects, including strategic initiatives, system implementations, legislative requests, SharePoint and Smartsheet administration, and development of technical documentation and job aids.
Serve as a subject matter expert on data management, providing technical guidance, supporting business process improvements, evaluating program performance, and recommending solutions to improve operational efficiency.
Knowledge Skills and Abilities/Management PreferencesSalary Grade Range: $57,983.00 - $101,470.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:- Experience with data analytics, program management, and program evaluation, including collecting, analyzing, and interpreting data to support decision-making.
- Strong communication and relationship-building skills, with the ability to work effectively with stakeholders and cross-functional teams.
- Advanced proficiency in Microsoft Excel and Word, with strong attention to detail and a commitment to accuracy; experience with Canva is a plus.
- Ability to exercise sound judgment, interpret policies and procedures, and develop or improve administrative processes.
- Knowledge of public or business administration principles; familiarity with personnel and basic accounting practices is preferred.
The Posting Will Close At 11:59 P.M. The Night Before the End Date.This role is eligible to be Hybrid and requires onsite reporting located within Raleigh, NC.Compensation and Benefits:State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
Health Insurance options
Retirement Plans
NCFlex Supplemental Benefits
Paid Vacation, Sick, and Community Service Leave
Paid Parental Leave
Visit the State Benefits website State Benefits for additional information.
Supplemental and Contact Information NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
- If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date
- Applicants may be subject to a criminal background check.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at ;/li>
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans' and National Guard Preference
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), North Carolina Department of Adult Correction (NCDAC) is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and ExperienceSome state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree from appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.
EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:Dora Chancellor
Email: 
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