Location around Charlotte, NC, Candidate will have to work from client office at Fort Mill, SC. Needs to be strong on NiCE CXone with strong hands on experience. Looking for experience in, Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design, including data flow diagrams and routing plans. Ensuring scalability, high availability, disaster recovery, and compliance in architecture Lead