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Manager, NOC Operations

Sharp Decisions

North Carolina • Today

Full-time

Assisted Operations - NOC Technician (Annapolis Junction, MD)

Motion Recruitment Partners, LLC

Remote or Maryland • Today

Easy Apply

Contract

Manager, Global Network Operations

IonQ

Remote or Bothell, Washington • Today

Full-time

USD 126,887.00 - 166,127.00 per year

Lead Data Center NOC Engineer

Armada

Remote • Today

Full-time

USD 144,715.00 - 180,890.00 per year

Network Operations Engineer

Strategic Staffing Solutions

Remote or New York, New York • Today

Easy Apply

Full-time, Contract

USD65 - USD75

Network Operations Analyst

Koniag, Inc.

Durham, North Carolina • Today

Full-time

USD 30.00 - 39.00 per hour

Manager Network Operations - Hawaii - Public Sector

Lumen

Remote or Hawaii • Today

Full-time

USD 108,896.00 - 145,195.00 per year

Data Center COE Operations Manager

ABB Inc.

Remote • Today

Full-time

USD 119,000.00 - 190,400.00 per year

Job Details

Skills

NOC
Finance
Computer Science
Information Technology
IT Operations
Linux
Unix
IBM AIX
IBM
Microsoft Windows
High Availability
Computer Networking
Management
Incident Management
Change Management
Problem Management
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Banking
Financial Services
ACH
RTP
Microsoft Exchange
ISO 9000
Unisys
Lean Six Sigma
ITIL
Continuous Improvement
Productivity
Decision-making
Leadership
Exceed
Service Level
Operational Efficiency
Artificial Intelligence
Process Optimization
Root Cause Analysis
Documentation
Partnership
Regulatory Compliance
Auditing
Internal Control
Coaching
Mentorship
Succession Planning
Accountability
Innovation
Operational Excellence
Training
Preventive Maintenance
Project Management
Performance Management
Testing

NOC
Finance
Computer Science
Information Technology
IT Operations
Linux
Unix
IBM AIX
IBM
Microsoft Windows
High Availability
Computer Networking
Management
Incident Management
Change Management
Problem Management
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Banking
Financial Services
ACH
RTP
Microsoft Exchange
ISO 9000
Unisys
Lean Six Sigma
ITIL
Continuous Improvement
Productivity
Decision-making
Leadership
Exceed
Service Level
Operational Efficiency
Artificial Intelligence
Process Optimization
Root Cause Analysis
Documentation
Partnership
Regulatory Compliance
Auditing
Internal Control
Coaching
Mentorship
Succession Planning
Accountability
Innovation
Operational Excellence
Training
Preventive Maintenance
Project Management
Performance Management
Testing

Summary

Title: NOC Operations Manager

Location: Charlotte, NC - Hybrid

Type: Full Time

Industry preferred: Banking/Financial

Year of experience: 5+ Years

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related discipline, or equivalent professional experience.
Minimum 5-10 years of experience in a 247 production operations environment.
Minimum 5 years of leadership experience managing technical operations teams.
Experience administering Linux, UNIX, AIX, IBM Pure Technology, Windows Distributed Systems, and enterprise infrastructure.
Experience supporting high-availability production applications within financial services or similarly regulated industries.
Knowledge of networking technologies and carrier management.
Strong understanding of operational controls, incident management, change management, and problem management.
Excellent written and verbal communication skills.
Exceptional organizational, analytical, and problem-solving abilities.
Demonstrated ability to prioritize multiple competing priorities in a fast-paced environment.

Preferred Qualifications

Banking or financial services experience.
Knowledge of ACH, RTP, Fedwire, CHIPS, Image Exchange, and ISO 20022 payment standards.
Experience with Unisys systems.
Experience implementing operational automation initiatives.
Familiarity with Lean, Six Sigma, ITIL, or continuous improvement methodologies.
Experience using AI-enabled productivity and operational tools to improve efficiency and decision making.

Leadership Competencies

Success in this role will be measured by the ability to:

Consistently achieve or exceed operational Service Level Agreements (SLAs).
Deliver exceptional operational quality with minimal processing errors.
Maintain highly engaged, cross-trained, and high-performing teams.
Improve operational efficiency through automation, AI adoption, and process optimization.
Reduce recurring incidents through effective root cause analysis and preventive actions.
Ensure documentation remains current, accurate, and audit-ready.
Build strong partnerships across Operations, Technology, and Business teams.
Maintain full compliance with regulatory, audit, and internal control requirements.
Develop future leaders through coaching, mentoring, and succession planning.
Foster a culture centered on accountability, innovation, continuous learning, and operational excellence.

Work Schedule

This position requires onsite attendance and supports a 247 operations environment.

Primary Schedule: Thursday - Saturday, 7:00 PM - 7:00 AM

A training period of approximately five weeks will occur during standard business hours (Monday-Friday, 9:00 AM-5:00 PM). Additional schedule flexibility may be required to support operational needs, testing, or major production events.

#LI-HK1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sharpdec
Position Id: 53450
Posted 4 hours ago

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