AgencyCommunity College System
DivisionTechnology Solutions, Distance Learning
Job Classification TitleNCCCS Exempt Officials & Administratior (NS)
Position Number60087999
GradeFLATRATE
About UsThe North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens.
Description of WorkSALARY RANGE: $160,000-$207,265
Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.
If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.
The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges.
Knowledge Skills and Abilities/Management PreferencesThe North Carolina Community College System (NCCCS) seeks a strategic, collaborative, and forwardlooking Chief Information Officer (CIO) to provide executive leadership for enterprise technology and digital enablement across the System.
Reporting to the System President and serving as a member of the executive leadership team, the CIO will develop and execute an enterprise technology strategy that supports the System Office and enables North Carolina's 58 community colleges to advance student success, workforce development, institutional effectiveness, and operational excellence.
The CIO will provide executive leadership for enterprise architecture, cybersecurity, infrastructure and cloud services, enterprise applications, systems integration, data platforms, artificial intelligence enablement,
technology governance, vendor management, and IT service delivery.
The CIO will also serve as a key convener of technology leadership across North Carolina's community colleges, building partnerships that promote collaboration, interoperability, shared capabilities, innovation, cybersecurity, and effective technology investment while recognizing the operational responsibilities and needs of individual colleges.
This is an opportunity to help shape the future technology ecosystem of one of the nation's largest community college systems.
The CIO's mission: Build and sustain the secure, connected, data-enabled technology ecosystem that makes enterprise transformation and student success possible.
DESCRIPTION OF RESPONSIBILITIES AND DUTIES
Enterprise Technology Strategy & Leadership - Develop and execute a multi-year enterprise technology strategy and roadmap aligned with NCCCS strategic priorities. Advise the President and executive leadership on technology opportunities, investments, emerging capabilities, risks, technical debt, and long-term sustainability. Translate business and student needs into enterprise technology capabilities.
Enterprise Architecture & Integration - Establish an enterprise architecture that promotes interoperability, security, scalability, accessibility, reuse, and sustainability. Develop architecture and technology standards for applications,
integration and APIs, identity, cloud, data, security, artificial intelligence, automation, and digital experience. Reduce unnecessary fragmentation and improve connectivity across the technology ecosystem.
Enterprise Applications & Digital Platforms - Provide executive technology leadership for major enterprise platforms and capabilities, including ERP, SIS, CRM, LMS, ILS, data and analytics, digital credentials, digital wallet, identity
management, integration, and emerging technologies. Establish lifecycle and modernization strategies that enable these capabilities to operate as an increasingly connected digital ecosystem.
Cybersecurity & Resilience - Lead the System's enterprise cybersecurity and technology-risk strategy. Strengthen security governance, identity and access management, threat detection and response, vulnerability management, incident response, disaster recovery, business continuity, third-party risk, and security awareness. Collaborate with colleges and appropriate state partners to strengthen cybersecurity capabilities across the System.
Data Infrastructure and Integration- Lead the technical foundation for enterprise data, including data architecture, platforms, integration, engineering, security, analytics technology, and appropriate AI capabilities. Partner with System Effectiveness, business leaders, and colleges to increase the availability, quality, security, and usability of information for decision making.
Artificial Intelligence & Automation - Establish the technology foundation and technical governance necessary for responsible adoption of generative AI, artificial intelligence, and automation. Partner with transformation and business leaders to identify opportunities to improve student services, employee productivity, institutional performance, and operational effectiveness.
Technology Governance & Investment - Establish transparent governance for technology prioritization, architecture review, investment planning, technical risk, vendor selection, lifecycle management, and total cost of ownership. Ensure significant technology investments align with System priorities and enterprise architecture.
College Technology Collaboration - Build strong relationships with CIOs and technology leaders throughout North Carolina's 58 community colleges. Develop forums and governance mechanisms that encourage collaboration, shared practices, cybersecurity coordination, appropriate standards, joint purchasing opportunities, shared capabilities, innovation, and professional development.
Student-Centered Digital Experience - Partner with academic, student-services, workforce, transformation, and other college leaders to simplify the digital student life cycle across Explore Apply Enroll Learn Engage Complete Transfer Career. Champion integration and interoperability that reduce fragmented experiences for students and employees.
Technology Operations & Service Delivery - Ensure enterprise technology services are secure, reliable, resilient, scalable, and cost-effective. Establish service measures and promote a culture of customer service, accountability, continuous improvement, and operational excellence.
Financial, Vendor & Resource Management - Develop and manage technology budgets and multi-year investment plans. Provide executive oversight of major technology vendors, contracts, strategic partnerships, service levels, and technology expenditures. Identify opportunities to improve purchasing leverage, reduce unnecessary duplication, and increase value from technology investments.
Technology Organization & Talent - Build and lead a high-performing technology organization with capabilities in enterprise architecture, cybersecurity, applications, cloud, integration, data, AI, service management, and program delivery. Develop talent, succession plans, professional-development opportunities, and future technology leaders.
Executive Leadership and Enterprise Transformation - As a member of the executive leadership team, the VP for Technology/CIO collaborates closely with the System President, Chief of Staff, Vice President of Enterprise Transformation & Innovation, VP/Chief Financial Officer, VP for Programs and Student Services, VP for Workforce Development, VP for Human Resources, VP for System Effectiveness, and other Agency and system executives to advance the System's strategic priorities. Executive leaders collectively share responsibility for defining agency strategy, prioritizing investments, leading organizational change, and achieving enterprise outcomes while maintaining executive accountability within their division. Here is the framework:
The CIO provides leadership for technology strategy, enterprise architecture, cybersecurity, infrastructure, platforms, integration, data technology, and technology delivery.
The Vice President of Enterprise Transformation & Innovation provides leadership for enterprise transformation strategy, portfolio alignment, cross-functional change, process transformation, organizational adoption, and benefits realization.
Functional executives retain accountability for their respective business operations, services, and outcomes.
Together, the executive leadership team ensures that enterprise priorities, business capabilities, organizational change, and technology investments remain aligned to support the System's mission and deliver sustainable results.
MEASURES OF SUCCESS
Success in this role will be measured by the CIO's ability to provide strategic technology leadership that enables the System's mission, advances institutional priorities, and delivers secure, reliable, innovative, and sustainable technology services.
Measures of success may include:
Strengthened cybersecurity, resilience, and risk management capabilities;
Reliability, availability, performance, and continuous improvement of enterprise technology services;
Modernization and optimization of enterprise applications, infrastructure, and digital platforms;
Increased interoperability, data accessibility, and integration across the System;
Successful delivery of strategic technology initiatives and transformation priorities;
Demonstrated value and return on technology investments;
Enhanced student, employee, and stakeholder digital experiences;
Effective governance and responsible adoption of emerging technologies, including artificial intelligence and automation;
Strong partnerships and satisfaction among colleges, System Office divisions, and other stakeholders; and
Development, engagement, and performance of a high-performing technology organization.
QUALIFICATIONS
Minimum Qualifications
Associate degree from an accredited institution in information technology, computer science, engineering, business,
public administration, or a related field with documented continued professional development through relevant and
current industry certifications, training, and executive education.
Significant progressive leadership experience in complex enterprise technology environments.
Senior-level responsibility for technology strategy, operations, personnel, budgets, vendors, and major technology initiatives.
Demonstrated experience developing and executing enterprise technology strategies and modernization roadmaps.
Experience leading enterprise applications, infrastructure/cloud, cybersecurity, integration, data, and technology operations.
Demonstrated experience leading complex technology modernization initiatives.
Strong knowledge of enterprise architecture, cybersecurity, cloud computing, data platforms, integration, artificial intelligence, automation, and emerging technologies.
Demonstrated success leading and developing high-performing teams.
Strong financial, vendor, contract, and technology investment-management capabilities.
Exceptional executive communication, collaboration, facilitation, and stakeholder-management skills.
Demonstrated ability to build consensus and influence outcomes across organizational boundaries.
Preferred Qualifications
Advanced degree in information technology, computer science, business, public administration, higher education, or a related field.
Executive technology leadership experience in higher education, community colleges, government, public-sector organizations, or another large federated environment.
Experience with ERP, SIS, CRM, LMS, or other major enterprise-platform modernization.
Experience developing enterprise data and analytics capabilities.
Significant cybersecurity leadership experience.
Experience with cloud transformation and enterprise integration.
Experience implementing responsible AI and automation capabilities.
Experience developing shared technology services across multiple institutions or business units.
Experience leading technology-enabled organizational transformation.
Relevant professional or technology leadership certifications.
LEADERSHIP COMPETENCIES
The successful candidate will demonstrate strategic and systems thinking, enterprise leadership, technology vision, business acumen, cybersecurity awareness, data fluency, innovation, collaborative leadership, executive
communication, financial stewardship, talent development, change leadership, and disciplined execution.
The CIO must be equally comfortable discussing enterprise architecture with technology professionals, investment priorities with executive leadership, strategic outcomes with the State Board, and digital experiences with college
leaders.
The successful candidate will help ensure that technology is not viewed simply as infrastructure or a collection of systems, but as a strategic capability that enables colleges to better serve students and communities across North Carolina.
The CIO must be able to operate successfully in a complex, federated environment and influence outcomes across organizational boundaries
Minimum Education and ExperienceSome state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
EHRA positions are exempt from the State Human Resources Act. This means your employment terms are governed by policies specific to the University and the UNC System, rather than the state's SHRA guidelines. . EHRA appointments may be
at-will or for a
defined term depending on your role type (faculty, research, or administrative).
EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
STATE EMPLOYEE COMPENSATION & BENEFITS: All System employees are valued and offered a wide variety of competitive and family-friendly benefits. The state of North Carolina provides excellent comprehensive benefits. Employees may choose to participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave, and personal observance is available to eligible employees. Some highlights include:
- The best-funded pension plan/retirement system in the nation according to Moody's Investor's Service
- Twelve (12) holidays/year
- Fourteen (14) vacation days/year which increase as the length of service increases and accumulate year-to-year
- Twelve (12) sick days/year which is cumulative indefinitely
- Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
- 401K, 457, and 403(b) plans
Learn more about employee perks/benefits: Why Work For NC?
NC OSHR: Benefits
NC OSHR: Total Compensation Calculator
The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity, and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.Individuals interested in applying for this position must complete the online process at ;/b>, Rsums will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process.
For further information, please contact:
RECRUITMENT ADMINISTRATOR
North Carolina Community College System
Human Resources | Caswell Building
5001 Mail Service Center | Raleigh, NC 27699-5001
Email:
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Cassandra Marrero
Recruiter Email:
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