Search Jobs | Dice.com

5252 results (282 new)

Group by company

IT Support Specialist I

Electro-Mechanical Corporation

Bristol, Virginia • Today

Full-time

USD 40,000.00 - 48,000.00 per year

Temporary IT Support Specialist

Northwestern University

Evanston, Illinois • Today

Full-time

USD 30.00 per hour

IT Support Analyst

Robert Half

Burnsville, Minnesota • Today

Easy Apply

Full-time

USD 27.71 - 32.09 per hour

IT Support/Student Learning Specialist

Ledgent Technology

Huntington Beach, California • Today

Easy Apply

Full-time

$60000 - $70000 per annum

IT Support Team Supervisor

Rivian

Normal, Illinois • Today

Full-time

USD 79,700.00 - 99,600.00 per year

IT Support Specialist

Randstad Digital

Manchester, New Hampshire • Today

Full-time

USD55,000 - USD65,000

IT Support Specialist

Robert Half

Bolingbrook, Illinois • Today

Easy Apply

Contract

USD 35.63 - 41.25 per hour

IT Support Specialist

Robert Half

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract

IT Support

Robert Half

Albuquerque, New Mexico • Today

Easy Apply

Contract

IT Support Specialist

Jobot

Pocahontas, Arkansas • Today

Contract

USD 35.00 - 39.00 per hour

IT Support Specialist

Robert Half

Lenexa, Kansas • Today

Easy Apply

Full-time

IT Support Analyst

Robert Half

Pittsburgh, Pennsylvania • Today

Easy Apply

Full-time

USD 52,000.00 - 54,080.00 per year

IT Support Specialist

Robert Half

Lenexa, Kansas • Today

Easy Apply

Full-time

IT Support Specialist / Desktop Support

RedSalsa Technologies, Inc.

Nashville, Tennessee • 2d ago

Easy Apply

Contract

$20 - $30

IT Support Specialist - Onsite

Genesis10

Kamas, Utah • Today

Easy Apply

Full-time

USD 35.00 per hour

IT Support Technician (Desktop / Helpdesk L2) - Onsite

Emergere Technologies

Tucker, Georgia • 4d ago

Easy Apply

Contract

Depends on Experience

IT Support

Oracle Corporation

New Mexico • Today

Full-time

USD 74,100.00 - 148,300.00 per year

IT Support

Oracle Corporation

Abilene, Texas • Today

Full-time

USD 74,100.00 - 148,300.00 per year

IT Support Specialist

Robert Half

Lenexa, Kansas • Today

Easy Apply

Full-time

IT Support BSA

Kforce Technology Staffing

Wilmington, Massachusetts • Today

Contract

$60 - $75 hourly

IT Support Analyst

Apex Systems

Raleigh, North Carolina • Today

Easy Apply

Full-time

$18 - $26 per hour

IT Support

Stefanini

Wendell, North Carolina • Today

Easy Apply

Contract

$42 - $44 /hr

IT Support / Technical Support / Desktop Support

Dexian DISYS

Ohio • Today

Easy Apply

Contract

$33 - $35 per annum

IT Support Engineer

Cyber Space Technologies LLC

San Francisco, California • Today

Easy Apply

Contract

$$50/Hr On W2

IT Support Technician

SpaceX

Cape Canaveral, Florida • Today

Full-time

IT Support Analyst

Tekniforce

Greenville, North Carolina • 22d ago

Easy Apply

Full-time

$60,000 - $70,000

IT Support Technician

SpaceX

Canandaigua, New York • Today

Full-time

USD 29.00 - 35.00 per hour

IT Support/Phone Deployment Tech - Everett

Apex Systems

Everett, Washington • Today

Easy Apply

Full-time

$20 - $20 per hour

Senior IT Support Specialist

Robert Half

Coalinga, California • Today

Easy Apply

Full-time

USD 75,000.00 - 80,000.00 per year

Senior IT Support Analyst

Robert Half

Ankeny, Iowa • Today

Easy Apply

Full-time

Job Details

Skills

Recovery
Network
Switches
Routers
Remote Access
Virtual Private Network
UPS
Facilitation
User Guides
Computer Networking
Microsoft Windows
Customer Service
Communication
FOCUS
Customer Satisfaction
Organized
QoS
Problem Solving
Conflict Resolution
Management
IT Service Management
Hardware Troubleshooting
Computer Hardware
EMC
Technical Support

Summary

Job Summary:

The IT Support Specialist position is responsible for recording the details of reported IT service issues and service requests and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate specialist support groups. The Specialist will participate in the assessment and deployment of applications necessary to meet the needs of the company and provide on-going support, enhancements and maintenance to systems in production. The position requires technical troubleshooting abilities and excellent customer service skills. This position reports to the Network Manager.

Responsibilities:

Triage issues and service requests via phone, e-mail, online, chat, etc.
Troubleshoot the end user\'s issue and resolve upon the first contact, when possible.
Accurately record and document all details of the issue or service request, including categorization and priority into the IT ticket system.
Performance with AD.
Ability to work with Switches, Routers, and Voice Communications a PLUS
Provide remote access/VPN support.
Provide "how to" assistance on all internally supported devices, applications, and systems.
Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues.
Respond to end-user inquiries regarding the status of incident/service request tickets and perform follow-ups.
Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides.
Analyze and design applications and processes to meet user needs.
Install new releases.
Maintain existing applications and processes.
Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.

Required Qualifications:

Advanced desktop PC hardware and software knowledge and deployment per EMC standards.
Server and networking knowledge plus
Advanced MS Windows and MS Office knowledge
Excellent customer service skills
Strong troubleshooting skills
Ability to quickly learn new technology and applications
Solid written and verbal communication skills
Strong time management skills
Mature and self-motivated professional able to work in a fast-paced and constantly changing environment

Preferred Qualifications:

Ability to work well in a team atmosphere
Effective written and verbal communication skills
A focus on customer satisfaction, with strong interpersonal skills and responsiveness
Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction
Adherence to IT policies and processes to ensure consistent quality of service
Strong troubleshooting and problem-solving skills
Time management skills to ensure satisfaction with IT services and the completion of projects on time

Requirements:

Associates degree or Minimum of 3 years\' experience
Computer software and hardware troubleshooting knowledge and experience (required)
Software and hardware certifications a plus

Salary:

$40,000-$48,000/year

EMC expects that every team member will be guided by EMC\'s Guiding Principles.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
PandoLogic. Keywords: IT Support Specialist, Location: Bristol, VA - 24201

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pandfeed
Position Id: 604457789
Posted 17 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Support Specialist

No location provided

•

Today

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The IT Support Technician 2 is responsible for providing a broad range of user support services, including network support, training, and computer d

Full-time

Desktop Support Engineer L1 - Remote US Only

Remote

•

Today

Desktop Support Engineer L1 - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Onsite Compensation: $21.00 - $25.00 / hour Description The L1 EUX Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Engineer is the front line in the Service Desk and is responsible for providing

Full-time

USD 21.00 - 25.00 per hour

IT Technical Support Specialist - 3rd Shift

Spartanburg, South Carolina

•

Today

About Oshkosh Delivery, an Oshkosh company Oshkosh Delivery is dedicated to redefining the future of last-mile and commercial delivery. Built on Oshkosh Corporation's legacy of engineering excellence and innovation, we design and manufacture advanced delivery vehicles that are durable, efficient, and sustainable. With a focus on reliability, driver experience, and cutting-edge technology, Oshkosh Delivery empowers fleets and businesses to move goods smarter, safer, and with confidence, today an

Full-time

USD 57,600.00 - 90,400.00 per year

Associate Systems Administrator

Fort Mill, South Carolina

•

Today

Associate Systems Administrator W2 Contract Pay Rate: $33 - $36 per hour Location: Fort Mill, SC - Onsite Role Job Summary: As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines. Duties and Responsibilities: Manage incoming tickets. Support ongoing projects as needed. Troubleshoot PC, hardware, and software issues, including internet connecti

Easy Apply

Contract

$33 - $36 per hour

Job Details

Skills

Recovery
Network
Switches
Routers
Remote Access
Virtual Private Network
UPS
Facilitation
User Guides
Computer Networking
Microsoft Windows
Customer Service
Communication
FOCUS
Customer Satisfaction
Organized
QoS
Problem Solving
Conflict Resolution
Management
IT Service Management
Hardware Troubleshooting
Computer Hardware
EMC
Technical Support

Summary

Triage issues and service requests via phone, e-mail, online, chat, etc.
Troubleshoot the end user\'s issue and resolve upon the first contact, when possible.
Accurately record and document all details of the issue or service request, including categorization and priority into the IT ticket system.
Performance with AD.
Ability to work with Switches, Routers, and Voice Communications a PLUS
Provide remote access/VPN support.
Provide "how to" assistance on all internally supported devices, applications, and systems.
Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues.
Respond to end-user inquiries regarding the status of incident/service request tickets and perform follow-ups.
Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides.
Analyze and design applications and processes to meet user needs.
Install new releases.
Maintain existing applications and processes.
Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.

Required Qualifications:

Advanced desktop PC hardware and software knowledge and deployment per EMC standards.
Server and networking knowledge plus
Advanced MS Windows and MS Office knowledge
Excellent customer service skills
Strong troubleshooting skills
Ability to quickly learn new technology and applications
Solid written and verbal communication skills
Strong time management skills
Mature and self-motivated professional able to work in a fast-paced and constantly changing environment

Preferred Qualifications:

Ability to work well in a team atmosphere
Effective written and verbal communication skills
A focus on customer satisfaction, with strong interpersonal skills and responsiveness
Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction
Adherence to IT policies and processes to ensure consistent quality of service
Strong troubleshooting and problem-solving skills
Time management skills to ensure satisfaction with IT services and the completion of projects on time

Requirements:

Associates degree or Minimum of 3 years\' experience
Computer software and hardware troubleshooting knowledge and experience (required)
Software and hardware certifications a plus

Salary:

$40,000-$48,000/year

Dice Id: pandfeed
Position Id: 604457789
Posted 17 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Support Specialist

No location provided

•

Today

Full-time

Desktop Support Engineer L1 - Remote US Only

Remote

•

Today

Full-time

USD 21.00 - 25.00 per hour

IT Technical Support Specialist - 3rd Shift

Spartanburg, South Carolina

•

Today

Full-time

USD 57,600.00 - 90,400.00 per year

Associate Systems Administrator

Fort Mill, South Carolina

•

Today

Easy Apply

Contract

$33 - $36 per hour