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Job Details

Skills

Ruby on Rails
Servers
Storage
Issue Tracking
Customer Communications
Standard Operating Procedure
Inventory
Training
Communication
English
Management
SOP
CAT5
CAT6
Computer Hardware
Routing
Cabling
Optical Fiber
Material Handling
Microsoft Outlook
Web Browsers
Electrical Engineering
HVAC
Computer Networking
Wireless Communication
Forms
Payments

Summary

What this Job Entails:

The Data Center Technician II will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

Works on assignments that are moderately difficult, requiring judgment in resolving issues
Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities:

Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
Confirm and label devices, rack and cables.
Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

High school diploma or general education degree (GED) and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
Excellent verbal and written communication skills in English
Ability to respond to any On-Call request within 1 hour, while on-call
Effectively utilize the ticket management systems
Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
Ability to adapt to changing priorities, conditions, and circumstances
Strong organization skills
Working knowledge of computer hardware
Understanding of networking components and infrastructures
Knowledge of copper and fiber testers
Excellent troubleshooting skills
Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
Experience with cable management and knowledge of how to run fiber and copper in a data center
Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
Able to operate material handling equipment - server lifts, pallet jacks, and forklifts (if certified)
Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
Ability to learn new software
Must provide own transportation to work locations

Preferred Qualifications:

Certifications in Data Center technologies are desired
Hands on experience in electrical, HVAC, and data center infrastructures
Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

Physically assist in moving and racking equipment.
Able to safely lift and move a minimum of fifty (50) pounds
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range
$19.22 - $30.35 USD (Hourly)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL60519
Position Id: db826f3491fef5a265cb551e1798c1bd
Posted 7 hours ago

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Data Center Technician II

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Data Center Technician II

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