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Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Up to $120,000

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Yesterday

Easy Apply

Full-time

Depends on Experience

Technical Claims Specialist

SANS

Hybrid in New York, New York • 24d ago

Easy Apply

Contract

$60 - $80

Radio Technology Support specialist (Should have experience with implementing large-scale public safety MOTOROLA radio communications systems specifically)

Svam International, Inc.

Mineola, New York • Today

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Specialist

Brookfield Asset Management, Inc.

New York, New York • 8d ago

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Support Specialist-1

ABB Inc.

Remote • Today

Full-time

USD 83,300.00 - 133,280.00 per year

Technical Support Specialist, Ion Chromatography

Thermo Fisher Scientific

Remote or Pennsylvania • Today

Full-time

Technical Support Specialist - Tier II, Radius Mapping

Motorola Solutions

Remote or Texas • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - Tier II, Eclipse Analytics

Motorola Solutions

Remote or Texas • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

Technical Support Specialist - HVAC - REMOTE

GE Appliances

Remote or Louisville, Kentucky • Today

Full-time

Sr. Specialist, Technical Support

Merck & Company Inc

Rahway, New Jersey • Today

Full-time

USD 106,200.00 - 167,200.00 per year

Specialist, Technical Support

Merck & Company Inc

Rahway, New Jersey • Today

Full-time

USD 87,300.00 - 137,400.00 per year

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Technical Customer Support Specialist

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

Multifunctional Field Technical Support (MFTS) Specialist Mid - Germany (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- OCONIraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- NATO/Iraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Senior Specialist, Technical Support

Merck & Company Inc

Rahway, New Jersey • Today

Full-time

USD 106,200.00 - 167,200.00 per year

IT Support Specialist - New York

HOK

New York, New York • Today

Full-time

USD 65,000.00 - 70,000.00 per year

IT Support Specialist

Galon Solution Inc

Hybrid in Newark, New Jersey • 16d ago

Easy Apply

Contract

Depends on Experience

Executive IT Support Specialist (White-Glove / VIP)

Resolution Technologies

Hoboken, New Jersey • Today

Full-time

IT Support Specialist

Holland & Knight LLP

New York, New York • Today

Full-time

USD 33.50 - 53.20 per hour

IT End User Support Specialist

Astreya Partners

New York, New York • Today

Full-time

USD 40.92 - 64.62 per hour

IT Support Specialist

TEKsystems c/o Allegis Group

Elmwood Park, New Jersey • Today

Full-time

USD 20.00 - 28.00 per hour

Sr. IT Support Specialist

Addepar

New York, New York • Today

Full-time

USD 104,000.00 - 130,000.00 per year

IT Infrastructure and Virtualization Specialist, Bureau of IT Infrastructure and Support Services

City of New York

New York, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

DESKTOP SUPPORT SPECIALIST

City of New York

New York, New York • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Technical Specialist

ClinDCast, LLC

Hybrid in New York, New York • 22d ago

Easy Apply

Contract

70 - 75

Generative AI Training & Support Specialist

Jobot

New York, New York • Today

Contract

USD 80.00 - 90.00 per hour

Job Details

Skills

TCP
IP
DNS
Firewall
Router
WAN
LAN
Load Balancer
Windows

Summary

Client Technical Support Specialist

Position Summary

The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and the ability to coordinate technical activities across multiple organizations.

Key Responsibilities

Third-Party Vendor Management

Serve as the primary technical liaison between clients, internal teams, and third-party vendors.
Coordinate troubleshooting efforts involving network providers, hardware manufacturers, software vendors, managed service providers, and cloud hosting partners.
Open, manage, and track vendor support cases through resolution.
Escalate critical issues to vendors and ensure timely response and accountability.
Review vendor recommendations and communicate technical impacts and requirements to clients and internal stakeholders.

Network Support & Connectivity

Troubleshoot network-related issues including VPN connectivity, firewalls, DNS, routing, load balancers, and WAN/LAN communications.
Analyze network performance and connectivity issues impacting client applications and services.
Collaborate with network engineering teams and telecommunications providers to resolve service interruptions.
Support implementation and maintenance of secure client connectivity solutions.
Assist clients with network configuration requirements for new implementations, upgrades, and integrations.

Client Support & Service Delivery

Serve as a primary technical contact for client support requests and incidents.
Diagnose, troubleshoot, and resolve hardware, software, application, and connectivity issues.
Escalate complex issues to senior technical teams when required.
Provide timely updates and communications to clients regarding issue status and resolution.

Required Qualifications

3+ years of experience in technical support, infrastructure support, network operations, systems administration, or a related technology role.
Working knowledge of:

TCP/IP networking
DNS, DHCP, and VPN technologies
Firewalls, routers, and switches
Windows Server and Linux environments
Application and database troubleshooting

Experience working directly with third-party technology vendors and service providers.
Ability to coordinate multi-party technical issues involving clients, vendors, and internal support teams.
Strong understanding of network troubleshooting methodologies and incident management practices.

Preferred Qualifications

Experience supporting financial institution infrastructure and hosted environments.
Knowledge of Cisco, Palo Alto, Fortinet, VMware, Azure, AWS, or similar technologies.
ITIL Foundation, Network+, CCNA, or equivalent technical certifications.
Experience supporting disaster recovery, business continuity, and data center environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10199915
Position Id: 9061986
Posted 1 day ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

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Similar Jobs

Client Technical Support Specialist

Remote

•

Yesterday

Client Technical Support Specialist Position Summary The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and

Easy Apply

Full-time

Depends on Experience

Network Engineer II

Remote or Texas

•

Today

What this Job Entails: The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsThis position requires flexibility with shift schedu

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USD 72,960.00 - 115,200.00 per year

Senior Network Engineer

Remote or Virginia

•

Today

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Senior Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each

Full-time

USD 105,000.00 - 141,750.00 per year

Network Administrator Tier 2 (Network Operations Center) (REMOTE)

Remote or Colorado

•

Today

Koniag Technology Solutions, LLC, a Koniag Government Services company, is seeking a Network Administrator Tier 2 (Network Operations Center) to support KTS and our government customer. This is a remote opportunity, but 1 PM to 9 PM Mountain shift. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, p

Full-time

Job Details

Skills

TCP
IP
DNS
Firewall
Router
WAN
LAN
Load Balancer
Windows

Summary

Client Technical Support Specialist

Position Summary

Key Responsibilities

Third-Party Vendor Management

Serve as the primary technical liaison between clients, internal teams, and third-party vendors.
Coordinate troubleshooting efforts involving network providers, hardware manufacturers, software vendors, managed service providers, and cloud hosting partners.
Open, manage, and track vendor support cases through resolution.
Escalate critical issues to vendors and ensure timely response and accountability.
Review vendor recommendations and communicate technical impacts and requirements to clients and internal stakeholders.

Network Support & Connectivity

Troubleshoot network-related issues including VPN connectivity, firewalls, DNS, routing, load balancers, and WAN/LAN communications.
Analyze network performance and connectivity issues impacting client applications and services.
Collaborate with network engineering teams and telecommunications providers to resolve service interruptions.
Support implementation and maintenance of secure client connectivity solutions.
Assist clients with network configuration requirements for new implementations, upgrades, and integrations.

Client Support & Service Delivery

Serve as a primary technical contact for client support requests and incidents.
Diagnose, troubleshoot, and resolve hardware, software, application, and connectivity issues.
Escalate complex issues to senior technical teams when required.
Provide timely updates and communications to clients regarding issue status and resolution.

Required Qualifications

3+ years of experience in technical support, infrastructure support, network operations, systems administration, or a related technology role.
Working knowledge of:

TCP/IP networking
DNS, DHCP, and VPN technologies
Firewalls, routers, and switches
Windows Server and Linux environments
Application and database troubleshooting

Experience working directly with third-party technology vendors and service providers.
Ability to coordinate multi-party technical issues involving clients, vendors, and internal support teams.
Strong understanding of network troubleshooting methodologies and incident management practices.

Preferred Qualifications

Experience supporting financial institution infrastructure and hosted environments.
Knowledge of Cisco, Palo Alto, Fortinet, VMware, Azure, AWS, or similar technologies.
ITIL Foundation, Network+, CCNA, or equivalent technical certifications.
Experience supporting disaster recovery, business continuity, and data center environments.

Dice Id: 10199915
Position Id: 9061986
Posted 1 day ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Client Technical Support Specialist

Remote

•

Yesterday

Easy Apply

Full-time

Depends on Experience

Network Engineer II

Remote or Texas

•

Today

Full-time

USD 72,960.00 - 115,200.00 per year

Senior Network Engineer

Remote or Virginia

•

Today

Full-time

USD 105,000.00 - 141,750.00 per year

Network Administrator Tier 2 (Network Operations Center) (REMOTE)

Remote or Colorado

•

Today

Full-time