Job Title: Datacenter Field Operations Technician
Location: New Albany, OH (Onsite)
Duration: Long Term Contract
Job Description:
Required Qualifications Technical Skills
| Skill Area | Requirement |
| Structured Cabling | Expert-level copper and fiber optic cable installation (Cat6A, |
| | OM4, OS2, MPO/MTP) |
| Fiber Optics | Splicing, termination, OTDR testing, cleaning, connector inspection (microscope) |
| Rack & Stack | Data center rack installation, cable management, labeling standards |
| Hardware Handling | Network switch/router installation, line card insertion, optics installation (ESD compliance) |
| Testing Tools | OTDR, optical power meter, VFL, loopback adapters, cable certifiers |
| Physical Layer Troubleshooting | Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors) |
| Ticketing Systems | Ability to use workflow management tools for ticket tracking and closure |
| Liquid Cooling Systems | Familiarity with AALC rack systems, hose connections, valve operations (preferred) |
Experience
2 5 years of experience in data center cabling, network hardware installation, or telecommunications
Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
Experience with large-scale rack deployment projects (50+ racks)
Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
Experience working with liquid-cooled rack systems (AALC) preferred
Experience with barcode scanning and asset management workflows preferred
Preferred Qualifications
BICSI certification (Installer, Technician) or equivalent
OSHA 10/30 certification
Experience in hyperscale data-center environments - multi-tenant or campus-scale
Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
Background in either telecom carrier ops or large enterprise network repair
Shift & Work Model
| Location | On-site at New Albany, Ohio (Eastern Time). Remote work is not available for this role. |
| Coverage | 24 7 across three 8-hour shifts. Assignment may include any of: Day (07:00 15:00 ET) Swing (15:00 23:00 ET) Graveyard (23:00 07:00 ET). |
| Pattern | 5 days on / 2 days off; 40 hrs / week. |
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