Job Details
-
Experience: 3–5+ Years
-
Location: NY/NJ
-
Work Arrangement: Onsite
-
Work Type: Contract
Primary Skills
-
Eagle STAR
-
Eagle PACE
-
Investment Accounting
-
Portfolio Accounting
-
Performance Measurement
-
Production Support
-
SQL
-
Data Analysis
-
Reconciliation
-
Security Master Data
Secondary Skills
-
Performance Attribution
-
Benchmark Processing
-
Corporate Actions
-
Pricing
-
Positions & Cash Reconciliation
-
Oracle / Relational Databases
-
Data Quality
-
Root Cause Analysis
-
Investment Operations
-
Production Incident Management
-
Month-End / Quarter-End / Year-End Processing
-
Vendor Management
-
Operational Documentation
Key Responsibilities
Eagle STAR & Eagle PACE Production Support
-
Provide day-to-day production support for Eagle STAR and Eagle PACE platforms.
-
Monitor application processes and investigate accounting, performance, pricing, and data-quality exceptions.
-
Ensure critical investment accounting and performance processes operate accurately and efficiently.
-
Identify and resolve application and data-related issues affecting downstream processes.
-
Support business-critical production environments and ensure timely resolution of incidents.
-
Coordinate with internal technology and business teams to maintain platform stability.
Investment Accounting
-
Support portfolio accounting processes across investment portfolios.
-
Investigate accounting exceptions involving positions, cash, transactions, and portfolio data.
-
Support multi-currency accounting processes where applicable.
-
Analyze accounting discrepancies and identify underlying data or processing issues.
-
Assist with resolution of accounting breaks and operational exceptions.
-
Ensure accounting data is accurate and available for downstream business processes.
Performance Measurement
-
Support investment performance measurement processes within Eagle PACE.
-
Investigate performance calculation exceptions and discrepancies.
-
Support performance attribution and benchmark-related processes.
-
Analyze performance results and identify data or calculation issues.
-
Work with Performance and Portfolio Management teams to resolve performance-related problems.
-
Validate results and ensure appropriate data flows through downstream processes.
Reconciliation & Exception Management
-
Investigate and resolve reconciliation breaks involving:
-
Positions
-
Cash
-
Transactions
-
Pricing
-
Performance results
-
Security master data
-
Perform detailed analysis to identify the root cause of reconciliation exceptions.
-
Coordinate with appropriate business and technology teams to resolve breaks.
-
Monitor recurring exceptions and recommend process improvements.
-
Ensure critical reconciliation issues are tracked through resolution.
Security Master, Pricing & Corporate Actions
-
Support security master data processes and investigate data-quality issues.
-
Assist with security setup and maintenance-related issues.
-
Support pricing processes and investigate pricing discrepancies.
-
Analyze the impact of corporate actions on portfolio accounting and performance.
-
Work with Operations and relevant teams to resolve security and market-data issues.
-
Ensure accurate data is available to downstream accounting and performance processes.
SQL & Data Analysis
-
Use SQL extensively to investigate application and data-related issues.
-
Query relational databases to analyze accounting, performance, position, cash, and security data.
-
Perform data comparisons and validation to identify discrepancies.
-
Conduct root-cause analysis using application data and Eagle tools.
-
Develop queries and analysis techniques to support recurring production issues.
-
Communicate technical findings in a clear manner to business and technology stakeholders.
Production & Operational Support
-
Support critical production processes and business operations.
-
Monitor scheduled and recurring processing activities.
-
Support month-end, quarter-end, and year-end processing.
-
Investigate production incidents and coordinate timely resolution.
-
Participate in incident management and root-cause analysis.
-
Identify recurring operational issues and recommend permanent corrective actions.
-
Support business continuity and operational stability.
Vendor & Stakeholder Management
-
Partner with Operations, Performance, Portfolio Management, Compliance, and Technology teams.
-
Coordinate with vendor support for Eagle-related issues, defects, upgrades, and enhancements.
-
Clearly document issues, findings, business impacts, and recommended solutions.
-
Track vendor issues through resolution and validate fixes.
-
Participate in application enhancements and release-related activities.
-
Maintain strong communication with technical and business stakeholders.
Documentation & Knowledge Management
-
Maintain operational procedures and support documentation.
-
Develop and update troubleshooting guides and runbooks.
-
Document application processes, known issues, and resolution procedures.
-
Create knowledge-sharing materials for support and business teams.
-
Contribute to continuous improvement of production-support processes.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations to qualified applicants with disabilities and for sincerely held religious beliefs, as required by applicable law. Applicants who require a reasonable accommodation during the hiring process may request assistance.
Employment may be contingent upon the successful completion of job-related pre-employment screening, which may include background and reference checks and, where permitted by applicable law and applicable to the position, drug testing. All such screening will be conducted in accordance with applicable federal, state, and local laws.
