TOPSYSIT
TOPSYSIT

Aladdin Platform Support Engineer – Front Office

Hybrid in New York, NY, US • Posted 4 hours ago • Updated 4 hours ago
Contract Independent
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

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Job Details

Skills

  • Aladdin
  • Aladdin Platform Support
  • BlackRock Aladdin Platform Support

Summary

Job: Aladdin Platform Support Engineer – Front Office
Location: New York City, NY
Interview Mode: In-Person
 
Job Summary
We are seeking an experienced Aladdin Platform Support Engineer with strong hands-on experience supporting BlackRock Aladdin and front-office investment management workflows. The ideal candidate will provide L2/L3 production support, troubleshoot critical issues, perform root cause analysis, and ensure the stability and performance of the Aladdin platform.
Key Responsibilities
  • Provide L2/L3 production support for BlackRock Aladdin and related front-office applications.
  • Troubleshoot issues related to portfolio management, order management, trade execution, trade booking, and post-trade workflows.
  • Perform root cause analysis and coordinate with BlackRock, business users, and technology teams to resolve production incidents.
  • Write and execute SQL queries for troubleshooting, data validation, and analysis.
  • Develop Python scripts to automate operational tasks, monitoring, and support activities.
  • Participate in production releases, change management, incident management, and continuous improvement initiatives.
  • Collaborate with global support teams to maintain platform stability and meet service-level expectations.
  • Communicate effectively with portfolio managers, traders, investment operations, and technology stakeholders.
Required Skills
  • Strong hands-on experience with BlackRock Aladdin Platform Support.
  • Experience supporting front-office investment management applications.
  • Strong understanding of asset management and the trade lifecycle.
  • Experience with L2/L3 production support and incident management.
  • Strong SQL skills and experience analyzing large datasets.
  • Python scripting experience for automation and operational efficiency.
  • Excellent troubleshooting, analytical, and communication skills.
  • Ability to work in a fast-paced financial services environment.
Experience Requirements
  • 7–10 years of experience supporting investment management or capital markets applications.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91081937
  • Position Id: 9114998
  • Posted 4 hours ago
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Vidya Sagar

Recruiter @ TOPSYSIT

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