Job DescriptionDrive the future of data-driven decision making-join us to transform raw information into actionable insights that power business innovation.
As a Data Scientist Lead on the Credit Card Decision Sciences Team, you will work in a highly collaborative environment with partners across Broader Card Data & Analytics, Product & Portfolio Strategy, Finance, and Marketing to drive customer engagement and have the opportunity to influence key critical business initiatives.
Your success in this role requires a strong foundation in experimental design and data analysis skills, coupled with a proven ability to translate insights into actionable recommendations. You will own the entire engagement: consultation, analysis development, and results presentation. You will need to excel at creative and strategic thinking, be self-motivated and intellectually curious, and ready to work in a fast-paced energetic environment, leverage AIT tools and drive innovation across the board.
Job Responsibilities- Manage a team of 5+ highly skilled Data Scientists and Visualization experts and drive analytics strategy for Affluent Cards
- Develop a robust test and learn agenda, and synthesize large amounts of information to inform decisions in order to drive work forward
- Segment customers based on internal and external attributes to clearly identify opportunities for growth, drive targeting strategies and measure overall portfolio performance
- Collaborate with Rewards & Benefits and Chase brand product teams to develop MIS and presentations in support of business objectives
- Evaluate and develop business case analytics in support of rewards investments, UltimateRewards.com initiatives, and marketing campaigns
- Effectively communicate analysis results and recommendations to management
- Drive Campaign design, tracking and strategy formulation across branded and partner cards
- Leverage and evolve analytics tooling, including Snowflake and emerging artificial intelligence-enabled applications, to improve scale and speed of insight delivery
- Successfully influence, support, and manage senior stakeholder across a wide variety of organizations
Required qualifications, capabilities, and skills- Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics
- 7+ years of experience producing advanced analytics work with an emphasis on analyzing marketing strategies, financial products, and credit cards
- Ability to effectively leverage data visualization tools (Tableau) for data exploration and marketing performance evaluation
- Proficiency in Python and SQL
- Superior written, oral communication and presentation skills with experience communicating concisely and effectively with all levels of management
- Familiarity with cutting edge AI tools and ability to solve open ended technical problems with minimal guidance and supervision
- Excellent stakeholder management skills
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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