EHS Overview:
Episcopal Health Services Inc. (EHS) is a health system located on the Rockaway Peninsula in Queens, New York. EHS provides inpatient, outpatient, and emergency care to the diverse populations of the Rockaways, Five Towns, South Nassau, and beyond. The system offers comprehensive preventive, diagnostic, and rehabilitative services to people of all faiths.
St. John's Episcopal Hospital is accredited by The Joint Commission's Health Facilities Accreditation Program and is approved by the New York State Department of Health. The hospital is a recipient of the Gold-Plus Get with the Guidelines -Stroke Quality Achievement Award and the Gold-Plus Get with the Guidelines -Heart Failure Quality Achievement Award from the American Heart Association. Additionally, St. John's is proud to be redesignated as a Baby-Friendly Hospital by Baby-Friendly USA - the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States.
Come Grow With Us!Type: Full-Time 75 Hours Bi-Weekly
Shift: Days
Hours: 8:00AM - 4:30PM
Salary: $110,000 - $125,000
Responsibilities:- System Optimization & Maintenance:
- Lead the configuration, dictionary maintenance, build, and testing of MEDITECH Revenue Cycle modules (e.g. Admissions/Registration, Patient Accounting, Billing & Accounts Receivable, HIM, Abstracting).
- monitor system performance and identify and resolve technical issues.
- Provide ongoing maintenance for existing financial systems.
- Perform system upgrades and patches as needed.
- Workflow & Process Improvement:
- Analyze complex end-to-end revenue cycle processes, identify bottlenecks or charge leakages, and implement workflow enhancements directly in MEDITECH.
- Denial & Revenue Integrity Management:
- Collaborate with Patient Accounting and Billing teams to analyze claim denial trends, modify claim rules/scrubbers, and update dictionary settings to reduce Days in A/R and denial rates.
- Reporting & Data Analytics:
- Design and maintain advanced reports and dashboards, using MEDITECH Report Designer, NPR, Data Repository (DR), SQL, or visualization tools to track Key Performance Indicators (KPIs).
- Regulatory & Payer Compliance:
- Ensure MEDITECH application rules align with federal, state, and commercial billing regulations, including annual CPT/HCPCS code updates and billing modifier logic.
- Cross-Functional Collaboration & Leadership:
- Serve as a liaison between Finance, Information Technology, Clinical Operations, and external clearinghouses.
- Maintain effective communication with stakeholders throughout the project lifecycle.
- Effectively communicate complex technical concepts to non-technical audiences.
- Address stakeholder concerns and manage expectations throughout the project lifecycle.
- Testing & Implementation:
- Participate in testing activities to validate the accuracy and completeness of system functionality.
- Create valid and thorough test plans. Perform function and system testing and assist in parallel and system stress testing.
- Support the implementation of new systems and applications, providing training and guidance to end-users.
- Conduct post-implementation reviews to evaluate system effectiveness and identify areas for improvement.
- Problem Resolution/Support:
- Act as a liaison between I.S., Software vendors, department management, and end-users; maintaining a current knowledge of customer ongoing needs and issues, current procedures, and use of information.
- Investigate and resolve system issues and defects.
- Provide ongoing support and troubleshooting assistance to users.
- Participates in IT on-call rotation.
- Documentation:
- create and maintain comprehensive documentation, including system specifications, user manuals, and training materials.
- Effectively manage Help Desk tickets and other vendor application tickets; tickets are acknowledged and routinely updated timely, communicates ticket stats to requestor, and closes ticket once the issue is resolved.
- Project Management:
- Contribute to project planning and execution, including resource allocation, timeline management, deliverables, risk assessments, and mitigation strategies.
- Provide project updates and status reports to stakeholders.
Requirements:- Bachelor's degree in Healthcare Administration, Health Information Technology, Finance, Computer Science, or related field; or equivalent combination of education and experience.
- 7+ years of experience in healthcare revenue cycle operations or health systems IT, with at least 5 years focused on MEDITECH Revenue Cycle modules.
- Deep expertise in MEDITECH Expanse, 6.x Revenue Cycle applications (BAR, ADM, Abstracting, CDM).
- Proficiency in MEDITECH Report Designer, NPR/SQL querying, and Microsoft Excel (advanced functions).
- Strong knowledge of electronic claim formats (837I, 837P, 835) and remittance processing.
- In-depth understanding of hospital billing workflows, medical terminology, ICD10/CPT coding structures, UB-04/CMS-1500 requirements, and payer rules.
- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
- Knowledge of project management methodologies (e.g. Agile, Waterfall).
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
