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Job Details

Skills

Japanese
Health Insurance
Project Management
Preventive Maintenance
Performance Management
English
Inventory
Auditing
Asset Management
ServiceNow
Project Coordination
Network
Computer Hardware
Network Cabling
Migration
Sales Operations
Billing
Documentation
Scheduling
Administrative Support
Sales
Communication
IT Infrastructure
Management
Customer Service
Problem Solving
Conflict Resolution
Technical Support
Hardware Installation
Mobile Devices
IT Asset Management
Computer Networking
Cabling
Data Centers

Japanese
Health Insurance
Project Management
Preventive Maintenance
Performance Management
English
Inventory
Auditing
Asset Management
ServiceNow
Project Coordination
Network
Computer Hardware
Network Cabling
Migration
Sales Operations
Billing
Documentation
Scheduling
Administrative Support
Sales
Communication
IT Infrastructure
Management
Customer Service
Problem Solving
Conflict Resolution
Technical Support
Hardware Installation
Mobile Devices
IT Asset Management
Computer Networking
Cabling
Data Centers

Summary

Job Details

Job Title: IT Project Support Technician
Client: Confidential (Japanese IT Company)
Working Location: NYC / NJ / CT
Working Style: Hybrid
Employment Type: Full-time
Salary: $70,000 annually
Benefits: Full Benefits (Medical Insurance, 401(k), PTO)
Visa Support: Not Available
Working Hours: Monday - Friday, 9:00 AM - 5:00 PM
Language: English
Start Date: August 10, 2026

Key Responsibilities
IT Asset Management

Perform IT asset inventory, audits, and disposal at client offices and data centers.
Coordinate IT asset management projects with clients, vendors, and internal teams.
Prepare and maintain IT asset management reports.
Update asset management systems such as ServiceNow and DCTrack.

On-site Project Support

Perform network cable patching and connectivity support.
Validate user desktop equipment and troubleshoot hardware/software issues.
Trace, label, and organize network cabling within IDF rooms.
Perform rack-and-stack installation of IT equipment.
Assist with various infrastructure deployment and migration projects.

Sales Support (Temporary Assignment)

Prepare client billing documentation.
Create monthly service reports.
Coordinate project resources and scheduling.
Provide administrative support to the sales and project teams.

The Right Candidate Will Possess

Strong organizational and communication skills.
A hands-on approach to IT infrastructure and field support.
The ability to manage multiple tasks and priorities.
Excellent customer service and problem-solving abilities.
Flexibility to travel locally and support projects at client sites.
A team-oriented mindset with a willingness to learn.

Required Qualifications & Skills

1-3+ years of experience as a Field Technician, IT Support Technician, or similar technical support role.
Experience with IT hardware installation, maintenance, and troubleshooting.
Familiarity with mobile devices, service software, and standard computer applications.
Experience with IT asset management is highly preferred.
Basic understanding of networking, cabling, and data center environments.
Ability to accurately document service activities and technical reports.
Valid U.S. driver's license with a clean driving record.
Willingness to travel locally/regionally and work flexible hours when needed.
Ability to work in customer sites, data centers, and other technical environments.
Ability to lift up to 50 lbs and perform physical tasks such as standing, climbing, kneeling, and reaching for extended periods.
Must be legally authorized to work in the United States without current or future visa sponsorship.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91130525
Position Id: bbbbc9f6c9d913556cc37940b23f8266
Posted 1 day ago

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