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Junior IT Service Desk Specialist

Eliassen Group

New York, New York • Today

Contract

IT Service Desk Specialist (Onsite Greenwich Connecticut)

Motion Recruitment Partners, LLC

Greenwich, Connecticut • Today

Easy Apply

Full-time

USD 80,000.00 per year

IT Specialist (Application Developer)- Financial Service

Cinter Career

New York, New York • Today

Full-time

USD 70,000.00 - 90,000.00 per year

IT Training Specialist

SAIC

Kings Point, New York • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Desktop Support Technician I

AmTrust North America

Jersey City, New Jersey • Today

Full-time

USD 19.00 - 28.00 per hour

Senior IT Support Associate

Attentive

New York, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

ServiceNow Junior Developer

INSPYR Solutions

Remote • 16d ago

Easy Apply

Third Party, Contract

Depends on Experience

System Administrator - Junior

ASM Research

Remote • Today

Full-time

Tier II Support Technician - Junior

ARETUM

Remote or Arlington, Virginia • Today

Full-time

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

Associate Specialist - IT Asset Management

Maximus, Inc.

Remote • Today

Full-time

USD 70,000.00 per year

IT Support Specialist

Holland & Knight LLP

New York, New York • Today

Full-time

USD 33.50 - 53.20 per hour

Technical Specialist- Junior

V-Soft Consulting Group, Inc

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

IT Support Specialist I - Night

ASM Research

Remote • Today

Full-time

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

IT System Administrator - Senior Specialist (Azure)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

IT Security Specialist 2(ITSS2)

Diversified Systems, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Senior Executive IT Support Specialist

NICE Systems

Hoboken, New Jersey • Today

Full-time

L&I IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Support Specialist

Galon Solution Inc

Hybrid in Newark, New Jersey • 9d ago

Easy Apply

Contract

Depends on Experience

Sr. IT Support Specialist

Addepar

New York, New York • Today

Full-time

USD 104,000.00 - 130,000.00 per year

Sr. IT Support Specialist

Addepar

New York, New York • Today

Full-time

USD 104,000.00 - 130,000.00 per year

Senior Specialist: IT Learning and Development

Mayer Brown LLP

New York, New York • 29d ago

Full-time

USD 119,000.00 - 157,000.00 per year

IT Infrastructure and Virtualization Specialist, Bureau of IT Infrastructure and Support Services

City of New York

Queens, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

IT BUDGET & CONTRACT SPECIALIST

City of New York

Brooklyn, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

Information Technology Specialist

City of New York

New York, New York • Today

Full-time

USD 85,000.00 - 95,000.00 per year

IT SPECIALIST III

Inteplast Group, Ltd

Livingston, New Jersey • Today

Full-time

USD 60,000.00 per year

IT Infrastructure End User Specialist-

AllSTEM Connections

Woodcliff Lake, New Jersey • Today

Full-time

USD 114,400.00 - 114,400.00 per year

Eliassen Group

Job Details

Skills

Microsoft
Asset Management
Life Insurance
Technical Support
Operating Systems
Productivity
Virtual Private Network
Wireless Communication
Computer Networking
Onboarding
Software Deployment
Computer Hardware
Knowledge Base
Technical Writing
Reporting
Tier 1
Help Desk
Service Desk
ServiceNow
JIRA
Microsoft Windows
Management
Active Directory
Legal
Remote Support
TeamViewer
IT Asset Management
Inventory
CompTIA
ITIL
Microsoft Office
Information Technology
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Microsoft
Asset Management
Life Insurance
Technical Support
Operating Systems
Productivity
Virtual Private Network
Wireless Communication
Computer Networking
Onboarding
Software Deployment
Computer Hardware
Knowledge Base
Technical Writing
Reporting
Tier 1
Help Desk
Service Desk
ServiceNow
JIRA
Microsoft Windows
Management
Active Directory
Legal
Remote Support
TeamViewer
IT Asset Management
Inventory
CompTIA
ITIL
Microsoft Office
Information Technology
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
Hybrid Mostly Remote in New York, NY

Our client is seeking a Junior IT Service Desk Specialist to provide first-level technical support in a Microsoft-based enterprise environment. The specialist will act as the primary point of contact for technical issues, support workstation deployment, and assist with account administration, asset management, and service request fulfillment.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $25.00 to $30.00/hr. w2

Responsibilities:

Serve as the first point of contact for end-user technical support requests.
Provide Tier 1 support for hardware, software, operating systems, and productivity applications.
Log, track, and update incidents and service requests through ticket management platforms.
Troubleshoot connectivity issues involving VPN, wireless, and wired network connections.
Image, configure, deploy, and support end-user workstations and peripheral devices.
Support onboarding and offboarding activities, including user account administration and password resets.
Assist with software deployment, patching, and security update initiatives.
Maintain and update IT asset and inventory records.
Support hardware decommissioning and sanitization processes.
Create and maintain knowledge base articles and technical documentation.
Contribute to service ticket reporting and operational status updates.
Participate in team meetings and support continuous service improvement efforts.

Experience Requirements:

Previous Tier 1 Help Desk or IT Service Desk experience.
Experience using ticketing systems such as ServiceNow or Jira.
Experience supporting Windows 11 workstations.
Experience with workstation imaging, deployment, and configuration.
Experience managing user accounts within Active Directory.
Experience supporting government, legal, or highly regulated environments. (Preferred)
Familiarity with remote support tools such as AnyDesk or TeamViewer. (Preferred)
Experience with IT asset management and inventory tracking. (Preferred)
Exposure to enterprise deployment tools such as SmartDeploy or DeployR. (Preferred)
CompTIA A+, ITIL Foundation, or Microsoft 365 Certified: Fundamentals. (Preferred)

Education Requirements:

High school diploma or equivalent.
Associate's or Bachelor's degree in Information Technology or a related field. (Preferred)

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001p3ph2AA
Posted 5 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Arlington, Virginia

•

Today

Description: On-site in Arlington, VA Our client seeks a Systems Administrator to support, secure, and optimize enterprise IT operations. The role covers end-user system support and endpoint deployment across Mac, Windows, and Linux. The administrator will install and configure hardware and software, manage identities and access, and collaborate with infrastructure, network, and security teams to maintain a modern and secure environment. This is a contract to hire opportunity. Applicants must

Contract

Email Cyber Security Engineer

Rockville, Maryland

•

Today

Description: Hybrid 3 days onsite / 2 days remote in either Rockville, MD or Tysons Corner, VA Our client seeks a Security Engineer responsible for designing, implementing, and maintaining controls that protect enterprise systems and data from unauthorized access, modification, or loss. The role requires expertise in cyber security, email platforms, cloud environments, and data protection operations. We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great b

Contract

Collaboration Platform Lead

Washington, District of Columbia

•

Today

Description: On-site in Washington, DC Our client seeks a Collaboration Platform Lead to provide oversight and management support for a 10-15-person Collaboration Team serving enterprise and customer-facing collaboration platforms. The role provides leadership to staff and drives collaboration engineering thought leadership for DOT. The Lead partners with product, security, compliance, and leadership stakeholders to guide alignment and execution, responds to OCIO initiatives to prevent degrada

Contract

Cybersecurity Operations Lead

Alexandria, Virginia

•

Today

Description: Hybrid Hybrid, 2-3 days per week on-site in Alexandria, VA. The first 30 days of work will be full-time on-site in Alexandria, VA Our client seeks a Cybersecurity Operations Lead to provide hands-on technical leadership across cybersecurity architecture, engineering, and security operations. The role strengthens enterprise security posture, reduces organizational risk, and leads implementation and optimization of security tools, technologies, and Continuous Diagnostics and Mitigat

Contract

Eliassen Group

Job Details

Skills

Microsoft
Asset Management
Life Insurance
Technical Support
Operating Systems
Productivity
Virtual Private Network
Wireless Communication
Computer Networking
Onboarding
Software Deployment
Computer Hardware
Knowledge Base
Technical Writing
Reporting
Tier 1
Help Desk
Service Desk
ServiceNow
JIRA
Microsoft Windows
Management
Active Directory
Legal
Remote Support
TeamViewer
IT Asset Management
Inventory
CompTIA
ITIL
Microsoft Office
Information Technology
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Microsoft
Asset Management
Life Insurance
Technical Support
Operating Systems
Productivity
Virtual Private Network
Wireless Communication
Computer Networking
Onboarding
Software Deployment
Computer Hardware
Knowledge Base
Technical Writing
Reporting
Tier 1
Help Desk
Service Desk
ServiceNow
JIRA
Microsoft Windows
Management
Active Directory
Legal
Remote Support
TeamViewer
IT Asset Management
Inventory
CompTIA
ITIL
Microsoft Office
Information Technology
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Serve as the first point of contact for end-user technical support requests.
Provide Tier 1 support for hardware, software, operating systems, and productivity applications.
Log, track, and update incidents and service requests through ticket management platforms.
Troubleshoot connectivity issues involving VPN, wireless, and wired network connections.
Image, configure, deploy, and support end-user workstations and peripheral devices.
Support onboarding and offboarding activities, including user account administration and password resets.
Assist with software deployment, patching, and security update initiatives.
Maintain and update IT asset and inventory records.
Support hardware decommissioning and sanitization processes.
Create and maintain knowledge base articles and technical documentation.
Contribute to service ticket reporting and operational status updates.
Participate in team meetings and support continuous service improvement efforts.

Experience Requirements:

Previous Tier 1 Help Desk or IT Service Desk experience.
Experience using ticketing systems such as ServiceNow or Jira.
Experience supporting Windows 11 workstations.
Experience with workstation imaging, deployment, and configuration.
Experience managing user accounts within Active Directory.
Experience supporting government, legal, or highly regulated environments. (Preferred)
Familiarity with remote support tools such as AnyDesk or TeamViewer. (Preferred)
Experience with IT asset management and inventory tracking. (Preferred)
Exposure to enterprise deployment tools such as SmartDeploy or DeployR. (Preferred)
CompTIA A+, ITIL Foundation, or Microsoft 365 Certified: Fundamentals. (Preferred)

Education Requirements:

High school diploma or equivalent.
Associate's or Bachelor's degree in Information Technology or a related field. (Preferred)

Dice Id: cxelisen
Position Id: a1WUQ000001p3ph2AA
Posted 5 hours ago

Company Info

About Eliassen Group

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Arlington, Virginia

•

Today

Contract

Email Cyber Security Engineer

Rockville, Maryland

•

Today

Contract

Collaboration Platform Lead

Washington, District of Columbia

•

Today

Contract

Cybersecurity Operations Lead

Alexandria, Virginia

•

Today

Contract

Junior IT Service Desk Specialist

Skills

Summary

Dice Job Match Score™

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Junior IT Service Desk Specialist

Eliassen Group

Job Details

Skills

Summary

Company Info

About Eliassen Group

Dice Job Match Score™

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