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Senior CMDB & ServiceNow Integration Architect

iPeople Infosystems LLC

New York, New York • Today

Easy Apply

Contract

$60 - $65

Job Details

Skills

CMDB
ServiceNow integration
Performance Engineering
SQL queries
MID Server
ETL
ITSM
ITOM
TSM

Summary

Role: Senior CMDB & ServiceNow Integration Architect

Location: Any Infy USA Location

Duration: Contract

Role Summary

Highly experienced Senior CMDB & ServiceNow Integration Architect with 12+ years of IT experience and deep expertise in ServiceNow CMDB, enterprise data architecture, system integrations, database technologies, and platform performance optimization. The candidate will be responsible for defining and governing the CMDB strategy, designing scalable integration architectures, improving data quality, and ensuring optimal performance of CMDB and related ServiceNow applications.

An understanding of Cicada ETL/Data Integration Platform will help but not mandatory skill, including its role in populating and maintaining CMDB data and supporting ServiceNow integration workflows.

Key Responsibilities

CMDB Architecture & Governance

Define and implement enterprise CMDB architecture, data models, and governance standards.
Design and maintain Configuration Item (CI) classes, relationships, identification and reconciliation rules.
Drive CMDB health initiatives, including data quality, normalization, reconciliation, and compliance monitoring.
Establish CMDB best practices aligned with ServiceNow CSDM standards.

ServiceNow Solution Architecture

Architect and govern ServiceNow CMDB, ITSM, ITOM, TSM and related platform capabilities.
Provide technical leadership for ServiceNow platform integrations and data architecture.
Conduct architecture reviews, solution assessments, and performance optimization initiatives.
Define scalable and sustainable integration patterns across enterprise systems.

Integration Architecture

Design and implement integrations between ServiceNow and external applications using:

REST APIs
SOAP Web Services
IntegrationHub
MID Server
ETL Platforms
Event-based Integration Frameworks

Architect data synchronization between ServiceNow CMDB, inventory systems, monitoring tools, OSS/BSS platforms, cloud platforms, and enterprise databases.
Lead integration troubleshooting, optimization, and root-cause analysis.

Database & Data Architecture

Possess deep expertise in relational database concepts and enterprise data modeling.
Design scalable schemas and data structures supporting ServiceNow integrations.
Optimize SQL queries, indexing strategies, and database performance.
Perform data analysis, reconciliation, and troubleshooting across complex datasets.
Support data migration, transformation, and archival activities.

Performance Engineering

Analyze and improve ServiceNow platform performance.
Identify bottlenecks in:

CMDB operations
Discovery processes
Service Mapping
Integrations
Database transactions

Optimize application performance, response times, and batch processing workloads.
Develop monitoring, alerting, and performance reporting frameworks.

Stakeholder & Technical Leadership

Act as the technical authority for CMDB and ServiceNow integration architecture.
Work closely with enterprise architects, application owners, infrastructure teams, and business stakeholders.
Lead architecture design reviews and technical governance forums.
Mentor developers, administrators, and CMDB analysts.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91137892
Position Id: 9094950
Posted 2 hours ago

Fitment

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Contact the job poster

Shubham Kotamkar

Recruiter @ iPeople Infosystems LLC

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Job Details

Skills

CMDB
ServiceNow integration
Performance Engineering
SQL queries
MID Server
ETL
ITSM
ITOM
TSM

Summary

Role: Senior CMDB & ServiceNow Integration Architect

Location: Any Infy USA Location

Duration: Contract

Role Summary

An understanding of Cicada ETL/Data Integration Platform will help but not mandatory skill, including its role in populating and maintaining CMDB data and supporting ServiceNow integration workflows.

Key Responsibilities

CMDB Architecture & Governance

Define and implement enterprise CMDB architecture, data models, and governance standards.
Design and maintain Configuration Item (CI) classes, relationships, identification and reconciliation rules.
Drive CMDB health initiatives, including data quality, normalization, reconciliation, and compliance monitoring.
Establish CMDB best practices aligned with ServiceNow CSDM standards.

ServiceNow Solution Architecture

Architect and govern ServiceNow CMDB, ITSM, ITOM, TSM and related platform capabilities.
Provide technical leadership for ServiceNow platform integrations and data architecture.
Conduct architecture reviews, solution assessments, and performance optimization initiatives.
Define scalable and sustainable integration patterns across enterprise systems.

Integration Architecture

Design and implement integrations between ServiceNow and external applications using:

REST APIs
SOAP Web Services
IntegrationHub
MID Server
ETL Platforms
Event-based Integration Frameworks

Architect data synchronization between ServiceNow CMDB, inventory systems, monitoring tools, OSS/BSS platforms, cloud platforms, and enterprise databases.
Lead integration troubleshooting, optimization, and root-cause analysis.

Database & Data Architecture

Possess deep expertise in relational database concepts and enterprise data modeling.
Design scalable schemas and data structures supporting ServiceNow integrations.
Optimize SQL queries, indexing strategies, and database performance.
Perform data analysis, reconciliation, and troubleshooting across complex datasets.
Support data migration, transformation, and archival activities.

Performance Engineering

Analyze and improve ServiceNow platform performance.
Identify bottlenecks in:

CMDB operations
Discovery processes
Service Mapping
Integrations
Database transactions

Optimize application performance, response times, and batch processing workloads.
Develop monitoring, alerting, and performance reporting frameworks.

Stakeholder & Technical Leadership

Act as the technical authority for CMDB and ServiceNow integration architecture.
Work closely with enterprise architects, application owners, infrastructure teams, and business stakeholders.
Lead architecture design reviews and technical governance forums.
Mentor developers, administrators, and CMDB analysts.

Dice Id: 91137892
Position Id: 9094950
Posted 2 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Shubham Kotamkar

Recruiter @ iPeople Infosystems LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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